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Insurance Operations Manager Jobs in Ontario (NOW HIRING)

AMRE Supply

Area Operations Manager

Toronto, ON · On-site

The Area Operations Manager will provide leadership, support, coaching and direction on areas ... Life insurance, disability and wellness program * Retirement savings programs including RRSP and DC ...

Arriva

We are now looking for a Senior Operations Manager to join our Transcare Solutions team and play a key role in shaping the future of our UK insurance, incidents and claims function. The Role ...

Sephora

Operations Manager, Stores

Toronto, ON

CA$54.80/hr

The Operations Manager reports directly to our Store Operations & Talent Assistant Store Director ... This role includes access to Sephora's extended health and life insurance benefits, customizable ...

Roku

Technical Operations Manager

Toronto, ON

CA$113K - CA$146K/yr

About the Role We are looking for a Technical Operations Manager to lead a team of engineers who ... This role is eligible for health insurance, equity awards, life insurance, disability benefits ...

Republic Services

Operations Manager Hauling

Toronto, ON · On-site

CA$106K - CA$146K/yr

Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance ... By combining local operational management with standardized business practices, we drive greater ...

Synnex

This is a hybrid leadership role combining people management with hands-on operational ... Comprehensive benefits including health insurance, paid leave, retirement plans, and more.

Republic Services

Operations Manager Hauling

Toronto, ON · On-site

CA$106K - CA$146K/yr

Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance ... By combining local operational management with standardized business practices, we drive greater ...

Ignite Talent Solutions

$80K - $110K/yr

... insurance coverage and property disputes. Executive Operations Manager to help lead the firm into a new phase of growth and development. Your new role In this new role you will work directly with the ...

Ignite Talent Solutions

$80K - $110K/yr

... insurance coverage and property disputes. Executive Operations Manager to help lead the firm into a new phase of growth and development. Your new role In this new role you will work directly with the ...

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Showing results 1-20

All JobsInsurance Operations JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Ontario

Insurance Operations Manager information

See Ontario salary details

$35.5K

$74.2K

$107K

How much do insurance operations manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for insurance operations manager in Ontario is $74,180.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

What is the highest paying role in the insurance industry?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paying positions. These roles require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy, underwriting, and risk management at the highest level.

How much do insurance managers make in the US?

Insurance operations managers in the US typically earn a median annual salary of around $80,000 to $120,000, depending on experience, location, and company size. Senior managers or those in high-cost areas can earn higher compensation, often supplemented with bonuses and benefits. Strong leadership, industry knowledge, and certifications can influence earning potential.

What is the highest paid position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid positions, often earning multi-million dollar compensation packages. These roles require extensive experience, leadership skills, and often advanced certifications or degrees, and they oversee company strategy, underwriting, and risk management.

What does an insurance operations manager do?

An insurance operations manager oversees daily activities within an insurance company, including claims processing, policy administration, and customer service. They coordinate between departments, implement policies, and ensure compliance with regulations, often using management software and data analysis tools to improve efficiency.
What are the most commonly searched types of Insurance Operations jobs in Ontario? The most popular types of Insurance Operations jobs in Ontario are:
What are popular job titles related to Insurance Operations Manager jobs in Ontario? For Insurance Operations Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Manager jobs in Ontario look for? The top searched job categories for Insurance Operations Manager jobs in Ontario are:
What cities in Ontario are hiring for Insurance Operations Manager jobs? Cities in Ontario with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Ontario as of July 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $74,180 per year, or $35.7 per hour.
AVP, High Net Worth - Insurance Operations

AVP, High Net Worth - Insurance Operations

Sun Life Financial

Waterloo, ON

Full-time

Posted 10 days ago

Sun Life Assurance Company of Canada rating

8.6

Company rating: 8.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

76th of 277 rated insurance

Job description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Reporting to the Chief Underwriter, the AVP, High Net Worth - Insurance Operations is accountable for leading the strategic direction, underwriting excellence, and premium client experience for Sun Life's High Net Worth (HNW) and Ultra High Net Worth (UHNW) segments within Insurance Operations. This role combines deep technical underwriting expertise with client-centric and servicing leadership to deliver industry-leading risk assessment, advisor experience, and white glove client service.

What will you do?

Key Responsibilities

  • Provide senior technical leadership across medical, non-medical, financial, and complex underwriting risk assessment for HNW/UHNW cases.

  • Lead and develop a high-performing underwriting & new business team, fostering a culture of coaching, mentorship, accountability, and continuous learning.

  • Champion a premium service model, ensuring a relationship-led, client-centric experience and high-touch end-to-end service, from application entry to policy issue.

  • Partner closely with Distribution, Pricing, Reinsurance, and New Business teams to ensure a seamless, end-to-end client and advisor experience.

  • Drive consistency, speed, and clarity in underwriting decision-making, aligned with Sun Life's risk appetite and market competitiveness.

  • Act as a senior escalation point for complex or high-profile cases and provide advanced underwriting authority.

  • Build and maintain strong relationships with advisors, reinsurers, and internal stakeholders to strengthen Sun Life's position in the HNW market.

  • Lead, champion and enforce process optimization and innovation initiatives focused on improving client experience and reducing cycle times.

  • Embed accountability for outcomes, performance metrics, and service standards across the HNW underwriting ecosystem.

  • Stay current on industry trends, tax and regulatory changes, and emerging underwriting practices to inform strategic decisions.

Leadership Accountabilities

  • Build and sustain an inclusive, high-performance culture focused on client outcomes and operational excellence.

  • Develop talent pipelines and succession plans to ensure long-term capability in High-Net-Worth new business & underwriting.

  • Drive employee engagement and capability development through coaching, feedback, and performance management.

  • Lead change management initiatives aligned with transformation of the HNW underwriting model.

What do you need to succeed?

  • 10+ years of underwriting experience, with deep expertise in large case and High Net Worth Underwriting

  • Advanced knowledge of medical, financial, legal, and reinsurance risk assessment.

  • Strong leadership experience with a proven ability to build, drive and lead high-performing teams.

  • Demonstrated ability to influence senior stakeholders and cross-functional partners.

  • Strong business and financial acumen, with an understanding of the impact of underwriting decisions.

  • Exceptional communication, collaboration, and relationship management skills.

  • Experience driving operational transformation or service model redesign is an asset.

  • As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

What's in it for you?

  • Working together, sharing common values, and encouraging growth & achievement

  • Flexible Benefits from the day you join to meet the needs of you and your family.

  • We're also listed as one of the Best Workplaces for Women and Best Workplaces with Most Trusted Executive Teams.

  • Join one of our many Inclusion Networks. These voluntary, employee-led groups are dedicated to creating connection, fostering inclusivity, and building community.

  • Charitable giving through our You Give, We Give program lets you give back to your community - and in many cases, we'll match your contributions.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

140,000/140 000 - 225,000/225 000

Job Category:

Underwriting - Individual

Posting End Date:

10/07/2026

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