Insurance Operations Manager Jobs in Ontario (NOW HIRING)

Operations Manager, Production (GCU/Encaps)

Position Summary

• Work Schedule: Shifts: Regular working hours: 8:00 AM - 4:30 PM or 8:30 AM - 5:00 PM with a 30-minute unpaid lunch.

• This position is 100% on-site at the Strathroy site.

This position is located in Strathroy, Ontario, one of two sites located in Canada offering softgel development and manufacturing capabilities for the Pharmaceutical and Consumer Health industries. We have a broad range of integrated formulation, manufacturing, analytical and packaging services to offer full-service turnkey solutions.

Reporting to the Director of Operations, the Operations Manager - GCU/Encaps leads strategic and operational execution across all Strathroy production areas outside of Finishing/Final Pack. This role oversees gel preparation, utilities, compounding, and encapsulation, ensuring efficient, compliant, and high-quality manufacturing. The manager is accountable for all production activities, driving performance through strong leadership and operational oversight.

The Role:

• Oversee gel prep, utilities, compounding, and encapsulation; ensure efficient, compliant, and high-quality production.

• Attain the Safety, Quality, Delivery (OTIF) and Cost (productivity and efficiency) metrics for the site.

• Achieve performance objectives and customer requirements for production with the goal of continually enhancing overall operational effectiveness.

• Provide effective leadership, coach, and manage direct reports and hourly teams to foster high performance and talent growth.

• Build strong partnerships across Supply Chain, Quality, R&D, HR, Finance, Procurement, and Union (Unifor) to deliver objectives for the site.

• Drive a culture of continuous improvement, lead manufacturing investigations, corrective actions, and foster a GMP compliant culture and a state of audit readiness. Promote a "Patient First" mindset.

• Must be able to work extended hours, weekends as needed, to resolve issues or when deadlines must be met.

• Perform other duties as required.

The Candidate:

• Bachelor's Degree in Life Sciences, Engineering or related field is required.

• 3+ years of experience supervising a team in a manufacturing environment, ensuring safety, quality, and productivity required. Candidates should have strong leadership, communication, and interpersonal skills to manage a diverse workforce and foster a culture of continuous improvement, Experience working in a manufacturing, pharmaceutical and/or GMP facility is an asset.

• Significant experience within an established pharmaceutical manufacturer or contract manufacturing organization, with technical and/or managerial experience in manufacturing operations.

• Strong leadership and people management capabilities, including the ability to lead teams, prioritize work effectively, and achieve results through excellent management, negotiation, and organizational skills.

• Proven experience in budgeting and managing multiple projects simultaneously while consistently meeting deadlines.

• Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent-sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience.

• Currently Catalent participates in the Ontario Immigrant Nominee Program (OINP) on a limited basis.

• Candidates with non-Canadian credentials must provide an evaluation confirming the Canadian equivalency of the credentials as determined by the Alliance of Credential Evaluation Services of Canada (ACESC) such as WES.

• The employee's role frequently involves sitting and utilizing hands and fingers for tasks such as handling, feeling, and keyboard manipulation, necessitating manual dexterity.

• Occasionally, the position requires standing, walking, reaching, bending, twisting, stooping, kneeling, crouching, or crawling, alongside close vision capabilities and potential exposure to chemicals.

Pay:

The final salary offered to a successful candidate may vary within this range $110,000-$145,000 and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. Catalent is a global employer, and this salary range does not reflect positions that work in other countries.

Why You Should Join Catalent:

• Comprehensive Benefit Package (Health, Dental, Vision, & Life Insurance)

• Group Retirement Savings -Registered Pension Plan (RPP) with employer contributions.

• Employee Reward & Recognition programs.

• Opportunities for professional and personal development & growth including tuition reimbursement.

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.