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Insurance Operations Manager Jobs in Ottawa, ON (NOW HIRING)

Rentokil Initial

Operations Manager

Ottawa, ON

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Operations Manager will be responsible for training, leading and developing a team of service ... Life insurance * Paid time off * RRSP match upto 3.5% * Vision care Rentokil-Terminix is an equal ...

Rentokil Initial

Operations Manager

Ottawa, ON · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Operations Manager will be responsible for training, leading and developing a team of service ... Life insurance * Paid time off * RRSP match upto 3.5% * Vision care Rentokil-Terminix is an equal ...

OPENLANE

Operations Manager

Ottawa, ON · On-site

CA$77K - CA$90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're Looking For: We are seeking an Operations Manager with experience in automotive ... Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust ...

Black & McDonald Limited

Site Operations Manager

Ashton, ON · On-site

CA$95K - CA$110K/yr

  • Retirement

The Site Operations Manager position typically reports directly to the Division Manager, FMO or ... Total rewards vary by position and may include additional offerings such as group insurance ...

Paul Davis Ottawa

Restoration Project Manager

Ottawa, ON · On-site

CA$65K - CA$85K/yr

  • Medical

  • Dental

  • Vision

Operations Manager Manages: N/A Location: Ottawa, ON, Canada - Office / Field Position Summary The ... Client & Insurance Communication * Serve as the primary point of contact for property owners ...

GardaWorld

Operations Coordinator

Ottawa, ON · On-site

CA$53K - CA$65K/yr

Comprehensive benefits package, including group insurance, RRSP, corporate discounts, and more ... Provide daily support to managers and field teams, including participation in operational meetings ...

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All JobsInsurance Operations JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Ottawa, ON

Insurance Operations Manager information

See Ottawa, ON salary details

$33.8K

$70.7K

$101.9K

How much do insurance operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance operations manager in Ottawa, ON is $70,666.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,157.00 and $84,306.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered well-paid roles within the insurance industry, often with opportunities for bonuses and benefits. Advanced skills in management, data analysis, and industry knowledge can lead to higher compensation.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.

What job categories do people searching Insurance Operations Manager jobs in Ottawa, ON look for?

The top searched job categories for Insurance Operations Manager jobs in Ottawa, ON are:

What cities near Ottawa, ON are hiring for Insurance Operations Manager jobs?

Cities near Ottawa, ON with the most Insurance Operations Manager job openings:

Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Ottawa, ON as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,666 per year, or $34 per hour.

Operations Manager

Rentokil Initial

Ottawa, ON

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 14 days ago

Rentokil rating

7.0

Company rating: 7.0 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

16th of 35 rated pest control companies

Job description

Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.

Rentokil-Terminix is currently seeking an experienced Operations Manager in Ottawa, ON. Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include :

Manage daily operations of pest control technicians with the goal of providing superior customer service to our clients

Offer direction to staff in all aspects of operations, service and client care

Responsible for managing basic financial performance of the operations, including revenue growth and expense control

Daily travel throughout territory visiting with clients, assisting pest technicians, and partnering closely with the sales team on business development

Able to work a flexible schedule, including early mornings and weekend work when needed

Submit weekly, monthly and yearly reports, as required

Monitoring and adjusting scheduled appointments for efficiencies, field routing, client Quality Control audits, and account management

Requirements

Bachelor's degree (preferred but not required)

3-5 years in a management role with emphasis in customer service

Pest control management experience required

Success in training, mentoring and coaching service professionals

Must have excellent verbal and written communication skills

Previous experience in a route-oriented, service environment a plus

Ability to obtain and maintain licenses/certificates as required by federal, provincial and local regulations

Must pass pre-employment background screen

Must possess a valid driver's license and pass motor vehicle record search

Benefits

  • Company car
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match upto 3.5%
  • Vision care

Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

Rentokil-Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil-Terminix Steritech is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

We are dedicated to protecting your personal data and complying with all relevant data privacy regulations throughout the recruitment process. By applying, you consent to the processing of your data as described in our full Privacy Policy, which you can access at: https://careers.rentokil-initial.com/privacy-policy/

What Rentokil employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

Social media

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