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Insurance Operations Manager Jobs in Toronto, ON

Quadreal

Operations Manager

Toronto, ON · On-site

QuadReal Property Group is seeking an experienced and driven Operations Manager to lead building ... Implement the corporate occupational health and safety program and conduct insurance and risk ...

New

Rentokil Initial

Operations Manager

Toronto, ON · On-site

Operations Manager will be responsible for training, leading and developing a team of service ... Life insurance * Paid time off * RRSP match upto 3.5% * Vision care If you require any ...

Red Bull

Operations Manager

Toronto, ON

... operational excellence. #MANAGING THE BUSINESS Manage and continually strive to increase the ... Monitor and coordinate all vehicle accidents with the maintenance service provider and insurance ...

Rentokil Initial

Operations Manager

Toronto, ON · On-site

Operations Manager will be responsible for training, leading and developing a team of service ... Life insurance * Paid time off * RRSP match upto 3.5% * Vision care If you require any ...

Finlink Group

Program Operations Manager

Vaughan, ON · On-site

Program Operations Manager Are you a detail-oriented, proactive professional who thrives in a fast ... Group benefits including extended healthcare, dental, vision, and disability insurance. * On-site ...

Finlink Group

Program Operations Manager

Vaughan, ON · On-site

Program Operations Manager Are you a detail-oriented, proactive professional who thrives in a fast ... Group benefits including extended healthcare, dental, vision, and disability insurance. * On-site ...

Finlink Group

Program Operations Manager

Newmarket, ON · On-site

Program Operations Manager Are you a detail-oriented, proactive professional who thrives in a fast ... Group benefits including extended healthcare, dental, vision, and disability insurance. * On-site ...

Finlink Group

Program Operations Manager

Maple, ON · On-site

Program Operations Manager Are you a detail-oriented, proactive professional who thrives in a fast ... Group benefits including extended healthcare, dental, vision, and disability insurance. * On-site ...

Finlink Group

Program Operations Manager

Maple, ON · On-site

Program Operations Manager Are you a detail-oriented, proactive professional who thrives in a fast ... Group benefits including extended healthcare, dental, vision, and disability insurance. * On-site ...

Finlink Group

Program Operations Manager

Vaughan, ON · On-site

Program Operations Manager Are you a detail-oriented, proactive professional who thrives in a fast ... Group benefits including extended healthcare, dental, vision, and disability insurance. * On-site ...

Finlink Group

Program Operations Manager

Vaughan, ON · On-site

Program Operations Manager Are you a detail-oriented, proactive professional who thrives in a fast ... Group benefits including extended healthcare, dental, vision, and disability insurance. * On-site ...

Finlink Group

Program Operations Manager

Newmarket, ON · On-site

Program Operations Manager Are you a detail-oriented, proactive professional who thrives in a fast ... Group benefits including extended healthcare, dental, vision, and disability insurance. * On-site ...

Sephora

Operations Manager, Stores

Toronto, ON · On-site

CA$54K - CA$74K/yr

The Operations Manager reports directly to our Store Operations & Talent Assistant Store Director ... This role includes access to Sephora's extended health and life insurance benefits, customizable ...

Roku

Technical Operations Manager

Toronto, ON · On-site

CA$113K - CA$146K/yr

About the Role We are looking for a Technical Operations Manager to lead a team of engineers who ... This role is eligible for health insurance, equity awards, life insurance, disability benefits ...

Republic Services

Operations Manager Hauling

Toronto, ON

CA$106K - CA$146K/yr

Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance ... By combining local operational management with standardized business practices, we drive greater ...

Republic Services

Operations Manager Hauling

Toronto, ON

CA$106K - CA$146K/yr

Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance ... By combining local operational management with standardized business practices, we drive greater ...

Swiss Re

Operations Team Lead

Toronto, ON · Hybrid

CA$95K - CA$120K/yr

About the Role As the Operations Team Lead for Property, Energy and Engineering and Construction ... Insurance Institute of Canada (IIC) or equivalent certifications * Project management experience

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Insurance Operations Manager information

See Toronto, ON salary details

$33.9K

$70.8K

$102.1K

How much do insurance operations manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for insurance operations manager in Toronto, ON is $70,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,260.00 and $84,459.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

What does an Insurance Operations Manager do?

An Insurance Operations Manager oversees the day-to-day administrative and operational functions of an insurance company or department. They are responsible for streamlining processes, improving efficiency, and ensuring compliance with industry regulations. Their duties often include managing staff, handling budgets, implementing policies, and collaborating with other departments to meet organizational goals. Insurance Operations Managers play a key role in optimizing service delivery and maintaining high standards of customer satisfaction.
What are the most commonly searched types of Insurance Operations jobs in Toronto, ON? The most popular types of Insurance Operations jobs in Toronto, ON are:
What job categories do people searching Insurance Operations Manager jobs in Toronto, ON look for? The top searched job categories for Insurance Operations Manager jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Insurance Operations Manager jobs? Cities near Toronto, ON with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you

Operations Manager

Harbourfront Wealth Management

Toronto, ON • Hybrid

CA$80K - CA$95K/yr

Full-time

Posted 9 days ago

Job description

Who we are:
Harbourfront Wealth is a dynamic industry leader specializing in financial services and wealth management. We are a fast-growing wealth management firm with over $16 billion in assets under administration, comprised of five integrated entities: CIRO dealer, investment counsel, asset manager, U.S. Registered Investment Advisor (RIA) and insurance company. At Harbourfront Wealth, our core values start with the belief that great people make great companies.
Career opportunity:
We are seeking a permanent, full time Operations Manager to play a key leadership role supporting our operations teams. This is an opportunity to lead and shape a high performing operations function at a growing private wealth firm, with real impact on both the advisor and client experience.
As Operations Manager, you will lead the day to day operational and administrative activities of the business, overseeing workflows, trading support, compliance administration, and continuous improvement initiatives. We are looking for someone who enjoys developing people, improving how things work, and balancing attention to detail with strategic thinking. If you thrive in a collaborative environment, enjoy rolling up your sleeves, and are excited about growing and strengthening a team, this role offers the chance to make a meaningful difference.
This role is based in Toronto, ON, offering flexibility through a hybrid remote setting.
You will be responsible for:
 
  • Working collaboratively with Senior management to support the business planning process;
  • Leading and developing the operations team, providing clear direction, coaching, and performance management to support a high quality client and advisor experience.
  • Responsible for the KPI definitions/targets (SLA, quality, throughput) and performance management of the Operations Processing team
  • Providing firm wide training and support to personnel on operational tasks and inquiries as needed
  • Assist the Senior Manager with organization, presentation of Monthly Associates Forums
  • Collaborate with internal support teams for ongoing procedural updates and efficiencies
  • Leading continuous improvement initiatives to enhance efficiency, controls, scalability, and service quality across operations.
  • Collaborating closely with portfolio managers, estate planning consultants, compliance, and other internal partners to support business objectives.
  • Participate in staff planning for continuous improvement and scalability
  • Leading a second level of escalation support alongside the Supervisor for Operational issues
  • Work collaboratively with Operations staff and lead the development of training materials, processes and guides for Operations and ensure updates are completed as required
  • Liaison to our custodian (NBIN) on trends, escalations, improvements as needed
  • Provide support and over see MAKO dashboards to ensure SLA are in progress
  • Continue to develop and evolve the training experience and documentation within Operations Processing

The ideal candidate for this position has:
 
  • Proven leadership experience building, coaching, and developing high‑ performing operations teams within a private wealth or financial services environment.
  • Strong organizational and prioritization skills, with the ability to manage multiple workflows, deadlines, and competing priorities effectively.
  • Demonstrated experience monitoring, measuring, and reporting on operational performance using key performance indicators (KPIs) to drive accountability, continuous improvement, and service quality.
  • A client centric mindset, with a clear understanding of how operational accuracy, timeliness, and consistency impact the advisor and client experience.
  • Experience leading and supporting change initiatives, including process improvements, system enhancements, and evolving business requirements, while maintaining team engagement and service standards.
  • Strong analytical and problem-solving skills, with a proactive, solutions oriented approach to identifying root causes and implementing sustainable improvements.
  • Advanced proficiency with Microsoft Office and experience working with investment operations platforms, with the ability to take ownership of workflows and systems rather than simply execute tasks.
  • Excellent written and verbal communication skills, with the ability to convey complex operational concepts clearly to advisors, internal partners, and senior leadership.
  • Demonstrated ability to work collaboratively across functions while exercising sound judgment and independence in decision making.

Salary Range: $80,000 - $95,000 per annum (actual salary offered will be commensurate with education, experience, and internal parity).  
Diversity and Inclusion
Diversity is an important value to us. We are committed to providing equal opportunities in employment and to providing a workplace which is free from discrimination and harassment. This means that all job applicants and employees will receive equal treatment regardless of race, colour, ethnic or national origins, sex, marital status, disability, age, sexual orientation, religion, or belief.