1

Insurance Operations Manager Jobs in Toronto, ON

OPERATIONS MANAGER - CA The Operations Manager is a key member of the leadership team responsible ... Employer-provided Life and Accidental Death insurance * Employer-provided Short Term Disability ...

About Us: Zensurance is redefining commercial insurance for Canadian businesses. As a leading ... As a Senior Business Operations Manager, you'll be a key player in shaping our strategy and driving ...

next page

Showing results 1-20

Insurance Operations Manager information

See Toronto, ON salary details

$33.9K

$70.8K

$102.1K

How much do insurance operations manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for insurance operations manager in Toronto, ON is $70,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,260.00 and $84,459.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

What is the highest paying role in the insurance industry?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paying positions. These roles require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy, underwriting, and risk management at the highest level.

How much do insurance managers make in the US?

Insurance operations managers in the US typically earn a median annual salary of around $80,000 to $120,000, depending on experience, location, and company size. Senior managers or those in high-cost areas can earn higher compensation, often supplemented with bonuses and benefits. Strong leadership, industry knowledge, and certifications can influence earning potential.

What is the highest paid position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid positions, often earning multi-million dollar compensation packages. These roles require extensive experience, leadership skills, and often advanced certifications or degrees, and they oversee company strategy, underwriting, and risk management.

What does an insurance operations manager do?

An insurance operations manager oversees daily activities within an insurance company, including claims processing, policy administration, and customer service. They coordinate between departments, implement policies, and ensure compliance with regulations, often using management software and data analysis tools to improve efficiency.
What are the most commonly searched types of Insurance Operations jobs in Toronto, ON? The most popular types of Insurance Operations jobs in Toronto, ON are:
What job categories do people searching Insurance Operations Manager jobs in Toronto, ON look for? The top searched job categories for Insurance Operations Manager jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Insurance Operations Manager jobs? Cities near Toronto, ON with the most Insurance Operations Manager job openings:
Infographic showing various Insurance Operations Manager job openings in Toronto, ON as of June 2026, with employment types broken down into 61% Full Time, 32% Part Time, and 7% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $70,793 per year, or $34 per hour.
Strategy & Operations Manager

Strategy & Operations Manager

Clutch Technologies Inc.

Toronto, ON • On-site

CA$110K - CA$130K/yr

Full-time

Medical, Dental, Vision, Life

Posted 4 days ago

Be an early applicant


Job description

About Clutch:

We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that's just the beginning.

Named five years in a row to the Globe & Mail's list of the Top Growing Companies in Canada and also awarded spots on Deloitte's Technology Fast 50™ and Fast 500™ lists, we're looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Strategy & Operations Manager to join our Vehicle Markets Group / Pricing Team! We are responsible for turning complex pricing and operational data into clear, actionable strategies—owning reporting, frameworks, and cross-functional execution that drive funnel conversion, margin expansion, and inventory efficiency across the retail, wholesale and export markets. In this position, you'll turn market data into the playbooks that drive growth—sharpening our conversion engine, informing smarter day-0 pricing and aging rules, and steering inventory and disposition choices for maximum value. You'll own the reporting cadence and strategic projects that keep executives aligned, ensuring insights become action and our 12×-turn, margin-expansion targets stay on track. In short, you'll serve as the strategic bridge between analytics and execution.

What you'll do:

  • Funnel Conversion Optimization: Build weekly and monthly dashboards and forecasts, actively tuning conversion for both offer volume and vehicle spread.
  • Spread & Margin Waterfall Feedback Loop: Track expected, realized, and remaining spread, reconditioning costs, and front-end margin, feeding those insights back into pricing models for continuous improvement.
  • Retail Pricing & Aging Framework: Develop day-0 pricing and aging rules that balance days-to-sell, forecasted spread, recon estimates, and bid–ask adjustments to maintain a 12× inventory turn while maximizing margin.
  • Inventory Mix Model: Determine the optimal inventory mix and dollar weightings using market data, factoring in expected turn and Clutch GPU (gross profit per unit) performance.
  • Disposition Decision Logic: Define data-driven routing rules for Wholesale, Retail, and Export to maximize vehicle value.
  • Operating Rhythm & Strategic Projects: Run business reviews, OKR tracking, and cross-functional initiatives from concept through execution.

What we're looking for:

  • Education: Minimum High school diploma or equivalent
  • Experience: 3+ years of experience in strategy/management consulting, investment banking, corporate development, or 3+ years at a high-growth technology company in a BizOps, or pricing operations role.
  • Willing to commute to our headquarter in downtown Toronto (60 Adelaide Street East); remote candidates will not be considered.
  • Analytical mindset ("good with the numbers") + execution-driven attitude (not afraid to "roll up your sleeves and get your hands dirty").
  • Excellent communication and interpersonal skills, with the ability to build relationships and work effectively across teams and levels of the organization.
  • Experience in a high-growth, fast-paced, and operationally intensive environment.
  • Experience or interest in auto and/or consumer financing is a bonus - but you can expect to learn on the job.

Why you'll love it at Clutch:

  • Autonomy & ownership – opportunity to build your process and influence the company workforce and at every level.
  • Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
  • We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
  • Above market health & dental benefits.

Employment Type:

  • New, Permanent Full-Time

Compensation & Benefits:

  • Salary Range:
    • S&O: $110k - $130k (plus equity)
  • Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
  • Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.