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Insurance Operations Manager Jobs in Ottawa, ON (NOW HIRING)

GardaWorld

Operations Coordinator

Ottawa, ON

CA$53K - CA$65K/yr

Comprehensive benefits package, including group insurance, RRSP, corporate discounts, and more ... Provide daily support to managers and field teams, including participation in operational meetings ...

GardaWorld

Operations Coordinator

Ottawa, ON

CA$53K - CA$65K/yr

Comprehensive benefits package, including group insurance, RRSP, corporate discounts, and more ... Provide daily support to managers and field teams, including participation in operational meetings ...

VIOC

Field Operations Specialist

Ottawa, ON · On-site +1

Minimum of two years of retail management experience * Strong knowledge of retail stores ... Health insurance plans (medical, dental, vision) * HSA and flexible spending accounts * 401(k)

Morin Supply

AZ or DZ Driver

Nepean, ON · On-site

CA$32.50/hr

Operations Manager Location: Ottawa Compensation AZ Driver and Boom Operator: Starting hourly rate ... Valid driver's license with a clean driver abstract and insurable at a regular rate by the insurers ...

Wawanesa Insurance

Organizational Design Manager

Ottawa, ON · Hybrid

CA$120K - CA$145K/yr

The Wawanesa Mutual Insurance Company ("Wawanesa Mutual"), founded in 1896, is one of Canada ... Assess the people, cost, and operational impacts of design decisions and support related business ...

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Showing results 21-40

All JobsInsurance Operations JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Ottawa, ON

Insurance Operations Manager information

See Ottawa, ON salary details

$33.8K

$70.7K

$101.9K

How much do insurance operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance operations manager in Ottawa, ON is $70,666.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,157.00 and $84,306.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered to have mid- to high-level compensation within the insurance industry, often supplemented by bonuses and benefits. Advanced skills in process optimization, leadership, and industry knowledge can lead to higher pay levels.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.

What job categories do people searching Insurance Operations Manager jobs in Ottawa, ON look for?

The top searched job categories for Insurance Operations Manager jobs in Ottawa, ON are:

What cities near Ottawa, ON are hiring for Insurance Operations Manager jobs?

Cities near Ottawa, ON with the most Insurance Operations Manager job openings:

Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Ottawa, ON as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $70,666 per year, or $34 per hour.

Operations Coordinator

GardaWorld

Ottawa, ON

CA$53K - CA$65K/yr

Full-time

Re-posted 6 days ago

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 406 frontline employees who took The Breakroom Quiz

88th of 116 rated security

Job description

Join GardaWorld. Make a Difference.


GardaWorld is seeking an Operations Coordinator to support field teams and help ensure smooth day-to-day operations in a structured, fast-paced, and highly regulated environment.


As an Operations Coordinator, you will play a key role in workforce scheduling, administrative support, compliance follow-ups, recruitment coordination, and daily operational support.


Why Choose GardaWorld?

  • Full-time position with job stability
  • Annual salary of $53,000 to $65,000, based on experience and qualifications
  • Comprehensive benefits package, including group insurance, RRSP, corporate discounts, and more
  • Structured work environment focused on safety and compliance
  • Key role at the heart of operations
  •  Opportunities for learning and professional development.

Key Responsibilities of the Operations Coordinator

  • Coordinate workforce scheduling, leave requests, vacation planning, and timesheet follow-ups, including resolving discrepancies as needed.
  • Follow up on invoicing, payroll adjustments, and related administrative tasks
  • Maintain and update internal systems, including schedules, employee records, uniforms, and operational equipment tracking
  • Support employee file follow-ups, including absences, employee movements, compliance requirements, and adherence to company procedures, collective agreements, and regulatory requirements
  • Assist with recruitment, interviews, onboarding, and training coordination
  • Provide daily support to managers and field teams, including participation in operational meetings and client follow-ups as needed
  • Respond to ad hoc requests and urgent operational situations.

Qualifications and Skills for the Operations Coordinator

  • 1 to 3 years of experience in coordination, operations, administration, workforce support, or a similar role;
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced, high-volume environment
  • High attention to detail and accuracy
  • Proficiency with Microsoft Outlook, Excel, internet-based tools, and workforce management systems
  • Strong verbal and written communication skills in English
  • Ability to work independently while collaborating effectively with operational teams
  • Experience in a unionized, security, or operational environment is considered an asset
  • Experience with workforce scheduling tools, such as UKG, Kronos, ADP Workforce Now, or similar systems, is considered an asset
  • Bilingualism in English and French is considered an asset

This posting is for a position that is currently vacant within the organization.


Ready to Join Us?

If you are looking for an opportunity to contribute to a growing organization where your coordination and organizational skills will make a real difference, we want to hear from you.
Apply today and become part of the GardaWorld team.

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