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Insurance Operations Manager Jobs in Ottawa, ON (NOW HIRING)

VIOC

Field Operations Specialist

Ottawa, ON · On-site +1

Minimum of two years of retail management experience * Strong knowledge of retail stores ... Health insurance plans (medical, dental, vision) * HSA and flexible spending accounts * 401(k)

Wawanesa Insurance

Organizational Design Manager

Ottawa, ON · Hybrid

CA$120K - CA$145K/yr

The Wawanesa Mutual Insurance Company ("Wawanesa Mutual"), founded in 1896, is one of Canada ... Assess the people, cost, and operational impacts of design decisions and support related business ...

Farm Boy Inc.

Director - IT Operations

Gloucester, ON · On-site

You'll be responsible for leading the IT team in managing the daily operations and delivering ... Coverage may include healthcare, dental care, disability coverage, life insurance and registered ...

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Showing results 21-40

All JobsInsurance Operations JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Ottawa, ON

Insurance Operations Manager information

See Ottawa, ON salary details

$33.8K

$70.7K

$101.9K

How much do insurance operations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for insurance operations manager in Ottawa, ON is $70,666.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,157.00 and $84,306.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered to have mid- to high-level compensation within the insurance industry, often supplemented by bonuses and benefits. Advanced skills in process optimization, leadership, and industry knowledge can lead to higher pay levels.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.

What job categories do people searching Insurance Operations Manager jobs in Ottawa, ON look for?

The top searched job categories for Insurance Operations Manager jobs in Ottawa, ON are:

What cities near Ottawa, ON are hiring for Insurance Operations Manager jobs?

Cities near Ottawa, ON with the most Insurance Operations Manager job openings:

Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Ottawa, ON as of August 2026, with employment types broken down into 1% As Needed, 57% Full Time, 38% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $70,666 per year, or $34 per hour.

Vice President, Wealth

Careers | FirstOntario Credit Union

Hamilton, ON

Full-time

Medical, Retirement

Posted 5 days ago

Job description

Why FirstOntario?

  • Competitive compensation packages
  • Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account
  • Enhanced mental health benefits through SunLife and TELUS Health
  • Exclusive banking benefits
  • Up to $1000 per year towards professional development
  • Pension Plan
  • Flex-work environment
  • Company-wide Employee Volunteer program (Blue Wave Program)
  • Employee and Family Assistance Program

Job Overview
The Vice President, Wealth Management is the sales leader that oversees all aspects of the Wealth Management business unit of FirstOntario and leads the team to grow and develop into experts in their field.

Role

  • Develop, execute and lead the organization's Wealth Management Strategy a sales strategy to market our products and services within the communities we serve by educating and promoting our offerings
  • Oversee all aspects of Wealth Management business for FirstOntario including financial planning services, in-branch mutual fund sales, Private Wealth Advisory, Insurance Advice and sales, online brokerage, Robo advice and Trust and Estate Services
  • Lead and provide guidance in the development and management of wealth teams, compensatio modelling, business processing, compliance, wealth marketing and sales management to ensure expected returns are met
  • Provide guidance and support to ensure staff adhere to FirstOntario and Aviso operating standards and risk management policies, procedures, pricing and fee practices
  • Lead and encourage sales activities and community awareness through participation in various community and business events and networking activities to develop relationships with FirstOntario
  • Enthusiastically be responsible for the sales, fulfillment and administration of the Wealth business lines and manage profitability
  • Act as the lead expert and contributor on all wealth related matters and provide guidance on coaching and training related to developing a strong Wealth Management skill set within the credit union
  • Act as the lead and primary contact with FirstOntario Wealth strategic partners and third party suppliers including Aviso Wealth, NEI Investments, Concentra, CUMIS and other mutual fund companies and insurance companies.
  • Manage ad-hoc requests for various Wealth sales opportunities and proposals
  • Develop and deliver business cases and presentations to executive level management and provide strategic financial advice
  • Be a part of strategic initiatives in the development of new technologies, processes and innovation that improves member experience and profitability through sales and service
  • Carefully manage resources to meet the business operations budget, business plan objectives, and service level agreement monitoring variances and taking action to ensure targets are met
  • Impart your expert knowledge on staff and colleagues by being a natural mentor to help them stay on top of the evolving business environment
  • Consider health & safety as a primary concern to ensure the overall well-being of yourself and your team
  • Perform other duties as required

Required Skills

  • A post-secondary diploma or degree in business, finance or related field or an equivalent combination of education and experience which includes a CFP, CIM or CFA designation, a securities license (RR) and ten to fifteen (10-15) years of leadership experience in Wealth Management, investments and insurance
  • Be extremely knowledgeable about all aspects of Wealth Management business, and enjoy staying ahead of the market changes and leading best practises
  • Possess effective and professional sales and business development skills
  • Have strong analytical skills and a demonstrated ability to navigate through complex market conditions
  • Be an expert in Wealth products and services including face-to-face, online, mobile, teleservice and other channels by utilizing your extensive experience within the financial services industry
  • Have proven expertise growing a high performing team, with a focus on coaching and mentorship
  • Be forward thinking and strategic when it comes to wealth management business and how to ultimately advance the credit union
  • Share your knowledge about securities, mutual funds and insurance operations, procedures, CRMs and
    sales processing systems
  • Be detail-oriented, analytical, and have an incredible passion for ensuring the accuracy of data
  • Enjoy a challenge when it comes to complex investment and insurance issues and be resourceful in ways
    to find innovative solutions
  • Be quick to respond to requests for service from all of your clients
  • Inherently demonstrate a high level of integrity, confidentiality and trustworthiness
  • Have superior communication, interpersonal skills and presentation skills that can be adapted to your audience
  • Embrace the philosophy of lifelong learning
  • Be proficient with computer software including but not limited to MS Office
  • Be flexible and adaptable to changing priorities
  • Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario and Aviso policies and procedures

This role is hybrid in Stoney Creek, ON.

This posting is for an existing vacancy.

Salary Range: $169,238 to $211,548 annually.

Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

Apply