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Insurance Office Assistant Jobs in Ohio (NOW HIRING)

Amplifon

Front Office Assistant

Cincinnati, OH · On-site

$17.50/hr

Medical, Dental, Vision, 401(k) with company match, Health Savings Account, life insurance, family ... Monitor inventory, assist with billing and invoicing, and manage customer inquiries and walk-ins.

New

Amplifon

Front Office Assistant

Cincinnati, OH

$17.50/hr

Medical, Dental, Vision, 401(k) with company match, Health Savings Account, life insurance, family ... Monitor inventory, assist with billing and invoicing, and manage customer inquiries and walk-ins.

New

Arbors

Assistant Business Office Manager

Milford, OH · On-site

Business Office Assistant Facility: Arbors at Milford We invite you to apply and be part of a team ... Medical Benefits : Affordable medical insurance options through Anthem Blue Cross Blue Shield.

Stiegler Chiropractic, Inc

Be Seen First

Medical Office Assistant Reception

Zanesville, OH · On-site

$16 - $17/hr

Join our dynamic healthcare team as a Medical Office Assistant, where your energetic and detail ... Verify insurance coverage, perform insurance eligibility checks, and process claims using systems ...

Urgent

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All JobsInsurance Office JobsInsurance Office Assistant JobsInsurance Office Assistant Jobs in Ohio

Insurance Office Assistant information

See Ohio salary details

$9

$18

$23

How much do insurance office assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for insurance office assistant in Ohio is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.
What are the most commonly searched types of Insurance Office jobs in Ohio? The most popular types of Insurance Office jobs in Ohio are:
What are popular job titles related to Insurance Office Assistant jobs in Ohio? For Insurance Office Assistant jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Insurance Office Assistant jobs in Ohio look for? The top searched job categories for Insurance Office Assistant jobs in Ohio are:
What cities in Ohio are hiring for Insurance Office Assistant jobs? Cities in Ohio with the most Insurance Office Assistant job openings:
Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,443 per year, or $18 per hour.

Office Assistant II-Outpatient Therapy

Kettering Health

Centerville, OH

$16.25 - $21.25/hr

Full-time

Posted 8 days ago

Kettering Health rating

7.3

Company rating: 7.3 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

Incentives

Outpatient Service l Centerville l Full-time l Days

Overview

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God's love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.

Preferred Qualifications
  • Excellent Customer Service and Communication Skills
  • 2-3 years' customer service and/or front office experience
  • Epic software trained
  • Proficient in Microsoft Office Suite
  • General understanding of medical terminology
  • Experience with therapy operations
  • Knowledge of insurance verification and authorization
  • Experience with scheduling
  • The ability to be flexible and able to adapt to change
  • Data entry and attention to detail
Responsibilities & Requirements

Job Responsibilities

  • The Office Assistant provides clerical support to office, answering phones, filing, greeting customers, and preparing documents as assigned.
  • Perform reception and transcription duties as needed.
  • This individual manages office support functions; prioritizing and coordinating work assignments; reviews work for accuracy.
  • Coordinates, organizes, and implements inpatient/outpatient schedules.
  • Provides supervisory responsibilities to the medical office including orienting and training new personnel. 

Job Requirements

  • High School diploma or equivalent
  • Knowledge of medical terminology
  • 3 years clerical experience
  • Able to type 60 WPM
  • Intermediate computer skills
Employment Type: FULL_TIME

What Kettering Health employees say

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Benefits

Hours and flexibility

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