Insurance Learning Development Jobs in Massachusetts

Baystate Health is seeking a Senior Leadership & Organizational Development Partner to join our Talent Management team in Springfield, MA, with a strong passion for advancing clinical excellence, workforce engagement, and a culture of inclusion and belonging.

RESPONSIBILITIES: Reporting to the Vice President of Talent Management, the Senior Leadership & Organizational Development (OD) Partner is a strategic and highly visible role that blends consulting, facilitation, and hands-on execution. You will partner with senior leaders, HR Business Partners, and clinical teams across the enterprise to design and deliver innovative learning, leadership development, and organizational effectiveness solutions.

This role is ideal for a forward-thinking professional who thrives at the intersection of strategy, people, and transformation-and who is passionate about advancing clinical excellence, workforce engagement, and a culture of inclusion and belonging.

Strategic Partner & Organizational Development

• Serve as a trusted advisor to senior leaders, HRBPs, and operational stakeholders
• Assess organizational needs and deliver evidence-based OD and leadership solutions
• Lead initiatives such as culture transformation, leadership capability building, and team effectiveness
• Use data insights (engagement surveys, performance metrics, focus groups) to diagnose and solve organizational challenges

Learning & Leadership Development

• Design and deliver high-impact learning experiences, including leadership programs, onboarding, and manager effectiveness training
• Apply adult learning principles and blended learning strategies (virtual, in-person, AI-enabled, asynchronous)
• Facilitate engaging workshops, retreats, and leadership sessions across all levels

Change Management

• Act as a change advisor for key initiatives including clinical transformation, technology implementations, and system integrations
• Develop and execute change strategies, communication plans, and adoption metrics
• Support mergers and integrations, assessing cultural risks and guiding successful transitions

Measurement & Impact

• Define and track success metrics to measure learning effectiveness and organizational impact
• Use data-driven insights to continuously enhance programs and inform leadership decisions

Collaboration & Thought Leadership

• Partner across HR, Talent Management, Inclusion & Belonging, Clinical Education, Quality, and Operations
• Stay ahead of industry trends and best practices in learning, development, and OD
• Serve as an internal thought leader and champion of organizational effectiveness

SCHEDULE:

• Full-time

LOCATIONS:

• 280 Chestnut St. - hybrid opportunity - 3 days a week onsite required
• Springfield, MA

QUALIFICATIONS:

• Bachelor's degree in Organizational Development, Human Resources, Education, Psychology, Business, ora relatedfield
• 7-10+ years of progressive experience in learning, organizational, leadership/physician leadershipdevelopment,preferablywithin healthcare.
• Knowledgeof and/or experience with High Reliability Organization principles a plus
• Demonstrated experience consulting with senior/physicianleaders anddelivering performance-based solutions
• Strong facilitation skills with experience engaging diverse audiences, including clinical and non-clinical leaders
• Provenexpertisein change management methodologies and OD frameworks

Strongly Preferred Education/Experience:

• Master's degree in Organizational Development, Adult Learning, IO Psychology, or related discipline
• Healthcare system, academic medical center, or payer experience
• ProfessionalCertificationsin Human Resources, Change Management and/orCoachingdesired
• Experience supporting mergers, integrations, or large-scale transformations

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• Excellent Compensation High-quality, low-cost medical, dental and vision insurance
• Generous PTO - up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
• Wellbeing programs that include but are not limited to mental, physical, and financial health

Education:

Certifications:

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

Equal Employment Opportunity Employer