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Insurance Leadership Jobs (NOW HIRING)

ALLSTATE Insurance Agency

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Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

Kingwood, TX (Houston Area) -Licensed Insurance Customer Service Manager Compensation: Total ... Team leadership or supervisory experience. Benefits * Paid Time Off (PTO) * Monthly Customer ...

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Insurance Leadership information

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$37.5K

$82.8K

$122.5K

How much do insurance leadership jobs pay per year?

As of Jul 21, 2026, the average yearly pay for insurance leadership in the United States is $82,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Leadership vs Insurance Underwriter?

AspectInsurance LeadershipInsurance Underwriter
Required CredentialsTypically requires leadership experience, industry certifications, and sometimes advanced degreesRequires industry certifications like CPCU or AIC, and a relevant bachelor’s degree
Work EnvironmentStrategic, managerial, and cross-departmental focus in corporate settingsAnalytical, detail-oriented work primarily in underwriting departments
Employer & Industry UsageUsed in insurance companies, agencies, and brokerages for leadership rolesCommonly employed in insurance companies, focusing on risk assessment and policy pricing

Insurance Leadership roles focus on strategic decision-making, team management, and overall company direction, often requiring extensive industry experience. Insurance Underwriters concentrate on evaluating risks, setting premiums, and approving policies, with a strong emphasis on analytical skills. While both roles are vital in the insurance industry, they serve different functions and require distinct skill sets.

What are some common challenges faced by professionals in insurance leadership roles, and how can they be addressed?

Insurance leaders often encounter challenges such as adapting to evolving regulations, managing a diverse workforce, and driving digital transformation within their organizations. Successfully addressing these challenges requires strong change management skills, continuous professional development, and fostering open communication across teams. Leaders who prioritize innovation, invest in staff training, and maintain a customer-centric approach are better equipped to navigate industry shifts and guide their organizations toward sustained growth.

What is Insurance Leadership?

Insurance leadership refers to the roles and responsibilities of individuals who guide and manage insurance organizations or teams. Leaders in this field set strategic direction, oversee operations, ensure compliance with regulations, and drive growth and innovation within the company. They often focus on developing talent, improving customer experience, and adapting to industry changes such as new technologies and evolving risk landscapes. Effective insurance leaders require strong communication, analytical, and decision-making skills to succeed in a dynamic and highly regulated industry.

What are the key skills and qualifications needed to thrive in Insurance Leadership, and why are they important?

To thrive in Insurance Leadership, you need deep knowledge of insurance products, market trends, and regulatory requirements, typically supported by a degree in business, finance, or a related field and significant industry experience. Familiarity with insurance management platforms, data analytics tools, and relevant certifications such as CPCU or CLU is often expected. Strong strategic thinking, communication, and team management skills distinguish top performers in this role. These capabilities are essential for driving organizational growth, ensuring compliance, and effectively leading teams in a competitive and regulated industry.
More about Insurance Leadership jobs
What cities are hiring for Insurance Leadership jobs? Cities with the most Insurance Leadership job openings:
What states have the most Insurance Leadership jobs? States with the most job openings for Insurance Leadership jobs include:
What job categories do people searching Insurance Leadership jobs look for? The top searched job categories for Insurance Leadership jobs are:
Insurance Leadership jobs near you
Infographic showing various Insurance Leadership job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $82,798 per year, or $39.8 per hour.
Insurance Customer Service Representative

Insurance Customer Service Representative

ALLSTATE Insurance Agency

Houston, TX • Remote

$75K - $135K/yr

Full-time

PTO

Posted 4 days ago

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Allstate Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 558 frontline employees who took The Breakroom Quiz

202nd of 281 rated insurance

Job description

Location: Kingwood, TX (Houston Area) –Licensed Insurance Customer Service Manager

Compensation:  Total Earning Potential: $75,000-$135,000+ ($50,000 Base Salary + Monthly Incentives + Sales Commissions)

About the Role

*Active Property & Casualty Insurance License Required

ShieldRight LLC is a fast-growing Allstate Agency serving customers throughout Texas. We are seeking a bilingual, licensed insurance professional who excels at customer service, client retention, relationship building, and cross-selling.

This is an excellent opportunity for a high-performing individual seeking a long-term career path with a fast-growing agency. A strong performer will have opportunities to take on increasing responsibilities, develop leadership skills, and grow with the agency over time. Our agency has a helpful team culture and progressive management, which makes work more fun for everyone. In Office position is preferable but we are able to remote across the country.

Responsibilities

  • Handle customer service requests including policy changes, endorsements, billing inquiries, coverage questions, and claims assistance.
  • Conduct policy reviews, customer retention activities, and cross-sell conversations.
  • Draft and respond to customer emails, text messages, and other communications professionally and efficiently.
  • Utilize Allstate systems including eAgent, DASH reports, and agency management tools to identify follow-up opportunities and business growth opportunities.
  • Generate, review, and analyze agency reports to identify retention, cross-sell, account-rounding, and revenue-growth opportunities.
  • Coordinate effectively with team members to deliver exceptional customer service.
  • Identify opportunities to improve service processes, workflow efficiency, and client retention outcomes.
  • Maintain compliance with Allstate guidelines, agency procedures, and applicable insurance regulations.
  • Consistently deliver an exceptional customer experience through responsiveness, professionalism, and attention to detail.
  • Take ownership of customer concerns from start to finish, ensuring timely follow-up, clear communication, and a genuine commitment to doing what is right for the customer.
  • Stay current on insurance products, policy changes, training, and professional development.

Required Qualifications

  • Active Property & Casualty Insurance License (Texas preferred; out-of-state licenses considered).
  • Minimum 2 years of insurance customer service or account management experience.
  • Bilingual in English and Spanish.
  • Ability to work in-office in Kingwood, Texas.
  • Strong verbal and written communication skills.
  • Excellent customer service, organizational, and relationship-building skills.
  • Comfortable using computers, Microsoft Office, and agency management systems.
  • Ability to learn and utilize reports, analytics, and agency performance tools.
  • Self-motivated with a positive attitude, strong work ethic, and growth mindset.

Preferred Qualifications

  • Active Life & Health Insurance License.
  • Previous Allstate Agency experience.
  • Experience with eAgent, DASH reports, or similar agency management systems.
  • Proven success with customer retention, cross-selling, or account rounding.
  • Team leadership or supervisory experience.

Benefits

  • Paid Time Off (PTO)
  • Monthly Customer Service Incentive Program
  • Sales & Cross-Sell Commissions
  • Recognition Awards, Spot Bonuses, and Gift Cards
  • Career Growth Opportunities

Schedule

  • Monday – Friday
  • 8:30 AM – 5:30 PM (Mon–Wed)
  • 8:30 AM – 5:00 PM (Thu–Fri)
  • In Office
  • No Weekends

Apply Today

If you're a licensed insurance professional who enjoys helping customers, identifying opportunities, and growing within a fast-growing agency, we'd love to hear from you.

Qualified candidates will be contacted promptly for an initial phone interview.

ShieldRight LLC is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all qualified applicants.

This position is offered through an independently owned and operated Allstate Exclusive Agency.

Company Description

ShieldRight LLC is a fast-growing Allstate Agency serving customers throughout Texas. We are seeking a licensed insurance professional (bilingual preferred) who excels at Insurance sales and customer satisfaction.
This is an excellent opportunity for a high-performing sales LSP who consistently sells $80k-$100K+ premium a month, as the incentive scheme is very attractive and transparent, managed using Performology, with very high spend on marketing/ insurance leads which allows you to earn high commissions. A strong performer will have opportunities to take on increasing responsibilities, develop leadership skills, and grow with the agency over time. Just message us with your phone number and lets talk !

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