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Insurance Follow Up Jobs in Indiana (NOW HIRING)

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Insurance Follow Up information

See Indiana salary details

$13

$17

$22

How much do insurance follow up jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for insurance follow up in Indiana is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.
What are the most commonly searched types of Insurance Follow Up jobs in Indiana? The most popular types of Insurance Follow Up jobs in Indiana are:
What cities in Indiana are hiring for Insurance Follow Up jobs? Cities in Indiana with the most Insurance Follow Up job openings:
Infographic showing various Insurance Follow Up job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,323 per year, or $17.9 per hour.

Insurance Sales Agent

MCCLAIN MATTHEWS INSURANCE INC

Indianapolis, IN • On-site

$40K - $100K/yr

Full-time

Medical

Re-posted 6 days ago


Job description

McClain Matthews Insurance

Licensed Insurance Sales Representative

Job Overview

** Candidate Must Have an Active Property and Casualty License To Be Considered **

McClain Matthews Insurance is a family-owned agency built on trust, relationships, and a commitment to providing clients with the right coverage. We take a professional, common-sense approach to insurance, ensuring customers receive exactly what they need—nothing more, nothing less. Our agency values flexibility, employee input, and a non-corporate environment where team members are respected and empowered to succeed.

We are seeking a motivated Licensed Insurance Sales Representative to join our team. This role is ideal for someone who thrives in a low-key, non-micromanaged setting while taking ownership of their success. You will be responsible for identifying and developing new insurance opportunities, maintaining strong client relationships, and ensuring customers receive top-tier service. With a base salary plus commission, earning potential ranges from $40,000 to $100,000 per year. This is a career opportunity where hard work is rewarded, and professional growth is encouraged.

Join McClain Matthews Insurance and be part of a team that values professionalism, flexibility, and a common-sense approach to success. Apply Today and grow your career with us!

Salary Range: $40,000.00 - $60,000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends Off

Flexibility with Work Location (Hybrid Optional after a minimum of 6 months on the job.)

Requirements

  • Active Indiana Insurance License with at least six months of personal insurance account management experience.
  • High School Diploma or equivalent.
  • Valid driver’s license and reliable transportation.
  • Strong knowledge of insurance products, underwriting, rating procedures, and industry operations.
  • Proven track record of sales success with excellent negotiation and closing skills.
  • Customer-focused, professional, and assertive in developing client relationships.
  • Strong organizational, time management, and communication skills.
  • Proficiency with agency management systems and technology.
  • Bilingual - Not required but is a plus.

Responsibilities

  • Identify, qualify, and develop personal insurance opportunities with new and existing clients through various channels.
  • Actively prospect, round accounts, and solicit increased coverage while networking for new clients.
  • Provide tailored coverage options, process quotes, and bind insurance policies while ensuring all documentation is accurate.
  • Build and maintain strong client relationships through regular follow-up and proactive account support.
  • Monitor sales metrics and document activity to ensure targets are met.
  • Collaborate with team members, mentor staff, and contribute expertise in both formal and informal settings.
  • Stay updated on industry trends, continuing education, and product changes to enhance performance.

Remote Type:Hybrid Remote - Optional

Job Type:Full-Time

Job Category:Insurance Sales

Company Location:6333, Hollister Drive Indianapolis, IN 46224

Job Ad Location:Indianapolis, IN 46224, US

About Us

Insurance Agency

Visit our Website: www.mcclainmatthewsinsurance.com

Company Description

McClain Matthews Insurance is an agency built on trust, relationships, and a commitment to providing clients with the right coverage. We take a professional, common-sense approach to insurance, ensuring customers receive exactly what they need—nothing more, nothing less. Our agency values flexibility, employee input, and a non-corporate environment where team members are respected and empowered to succeed.