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Insurance Follow Up Jobs in Indiana (NOW HIRING)

Dental Office Manager

Fishers, IN ยท On-site

$25 - $31/hr

Administrative / Leadership Day (no patient care) Friday responsibilities may include team meetings, KPI and scorecard review, scheduling optimization, insurance follow-up, training, and operational ...

Medical Billing Clerk

Indianapolis, IN

$16.75 - $20.75/hr

Responsible for claim submission, insurance follow-up, denial management, deductible management, timely filing and incoming calls from patients and insurance payors. Specific Duties: (some duties may ...

Medical Billing Clerk

Indianapolis, IN ยท On-site

$16.75 - $20.75/hr

Responsible for claim submission, insurance follow-up, denial management, deductible management, timely filing and incoming calls from patients and insurance payors. Specific Duties: (some duties may ...

Accounts Receivable Specialist

Indianapolis, IN

$17.75 - $23.50/hr

Three years of experience in medical practice/hospital setting with billing, insurance follow-up and/or credit balance experience. * CPC Certification a plus * Dental, Vision, Behavioral Health and ...

Provide immediate follow up on incoming requests from clients and other sources. * Make prospecting ... Make arrangements with clients to insure premium payments are made on a timely basis and be ...

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Insurance Follow Up information

See Indiana salary details

$13

$17

$22

How much do insurance follow up jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for insurance follow up in Indiana is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What is insurance follow up in healthcare?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What are the key skills and qualifications needed to thrive as an Insurance Follow Up Specialist, and why are they important?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an Insurance Follow Up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.
What are the most commonly searched types of Insurance Follow Up jobs in Indiana? The most popular types of Insurance Follow Up jobs in Indiana are:
What are popular job titles related to Insurance Follow Up jobs in Indiana? For Insurance Follow Up jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Insurance Follow Up jobs? Cities in Indiana with the most Insurance Follow Up job openings:

Dental Office Manager

RUSCH DENTAL GROUP LLC

Fishers, IN โ€ข On-site

$25 - $31/hr

Full-time

Dental, Retirement, PTO

Posted 7 hours ago


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Paid time off
  • Training & development

About Us

We are a patient-focused, growth-oriented dental practice committed to delivering exceptional care and an exceptional patient experience. We are seeking an experienced Dental Office Manager who can lead our team, drive accountability, and help optimize practice performance.

Position Summary

The Dental Office Manager oversees daily operations, team leadership, patient experience, scheduling efficiency, financial systems, and operational performance. This role partners closely with the regional manager, doctors and team members to ensure a productive, organized, and positive office environment.

Office Schedule

Patient Care Hours:

  • MondayWednesday: 7:30 AM 4:30 PM (with 1-hour lunch)
  • Thursday: 7:30 AM 2:30 PM
  • Friday: Administrative / Leadership Day (no patient care)


Friday responsibilities may include team meetings, KPI and scorecard review, scheduling optimization, insurance follow-up, training, and operational planning.


Key Responsibilities


Leadership & Team Development

  • Lead and coach team members
  • Conduct daily huddles and monthly accountability meetings
  • Hire, onboard, train, and develop team members
  • Manage team performance reviews and goal setting
  • Operations & Patient Experience
    Oversee scheduling, patient communication, and service recovery
  • Ensure schedule utilization and provider productivity goals are met
  • Support treatment follow-up and recare systems
  • Resolve patient concerns professionally

Financial Management

  • Monitor production, collections, A/R, treatment acceptance, and scheduling KPIs
  • Oversee insurance workflows and billing systems
  • Review reports and identify growth opportunities
  • Manage expenses, supplies, and operational budgets

Qualifications

  • Minimum 23 years of dental office management or dental leadership experience
  • must have dental knowledge
  • Strong understanding of dental insurance, billing, collections, and scheduling
  • Experience with Eaglesoft is a must and Dental Intel and Peerlogic is preferred but not required
  • Strong leadership, communication, and organizational skills
  • Ability to manage KPIs/scorecards, team accountability, and practice growth
Compensation & Benefits

  • Competitive salary based on experience
  • Performance-based bonus opportunities
  • Paid time off and holidays including birthday pay
  • Continuing education and leadership development opportunities
  • 401k with match
  • Scrub allowance

To Apply:
Please submit your resume along with a brief summary of your dental management experience and leadership style.