Waconia 1 Collision & Auto, our family-owned and operated collision repair facility, is seeking an experienced Auto Body Estimator in the Waconia, MN area.
This position offers competitive pay for the right candidate who brings a strong work ethic, attention to detail, and a customer-first mindset. You will be part of a collaborative team focused on delivering 5-Star guest experiences, ensuring safe, high-quality vehicle repairs, and guiding customers confidently through the claims and repair process. The ideal candidate will have experience handling Progressive Insurance claims.
If you're ready to take the next step in your estimating career, we encourage you to submit your resume to schedule an interview.
Position Responsibilities
โข Greet customers in a friendly, professional, and welcoming manner
โข Manage insurance claims, including documentation, photo estimating, supplements, and communications
โข Perform complete repair planning and blueprinting to ensure accurate, efficient repairs
โข Collect, verify, and update all customer and vehicle information
โข Write accurate estimates using CCC One in compliance with insurance guidelines
โข Utilize the ROME management system (training provided if needed)
โข Work closely with technicians, parts vendors, and insurance adjusters to ensure timely approvals
โข Submit and negotiate supplements effectively and promptly
โข Monitor repair progress to ensure cycle-time and quality standards are met
โข Clearly document the repair process using computerized notes
โข Communicate proactively with customers throughout the entire repair process
โข Educate customers on repairs and sell value-added services when appropriate
Requirements
โข Experience working insurance claims; Progressive Insurance claims experience strongly preferred
โข Strong understanding of DRP procedures and insurance estimating standards
โข Experience with the full repair planning / blueprinting process
โข Minimum 3 years of collision repair estimating or industry-related customer service experience
โข Proficiency with CCC One estimating software
โข Ability to manage multiple repairs in a fast-paced environment
โข Strong communication, negotiation, and organizational skills
โข Valid driver's license with clean driving record
โข I-CAR certifications are a plus
โข Quality-focused, dependable, and team-oriented mindset
Benefits
โข Competitive Pay
โข Paid Holidays
โข Paid Training & Ongoing Development
โข Medical / Dental / Vision Insurance
โข No Weekends
โข Heated & Air-Conditioned Shop
โข Leading-Edge Equipment & Technology