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Insurance Customer Service Representative Jobs in Maine

Dog House

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

Full-time Customer Service Representative Are you outgoing? Do you love helping people? Do you ... Vision and Dental insurance * Company match IRA plan * Short-term disability

Dog House

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

Full-time Customer Service Representative Are you outgoing? Do you love helping people? Do you ... Vision and Dental insurance * Company match IRA plan * Short-term disability

U-Haul

Customer Service Representative

Bangor, ME · On-site

$16.25 - $22/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Saco, ME · On-site

$15.10 - $16.10/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Old Town, ME · On-site

$15.10 - $16.10/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Old Town, ME · On-site

$15.10 - $16.10/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Augusta, ME · On-site

$15.10 - $16.10/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Saco, ME · On-site

$15.10 - $16.10/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Brunswick, ME · On-site

$15.10 - $16.10/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Brunswick, ME · On-site

$15.10 - $16.10/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

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Showing results 1-20

All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Maine

Insurance Customer Service Representative information

See Maine salary details

$25.2K

$46.9K

$70.7K

How much do insurance customer service representative jobs pay per year?

As of Aug 21, 2026, the average yearly pay for insurance customer service representative in Maine is $46,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $53,200.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What job categories do people searching Insurance Customer Service Representative jobs in Maine look for?

The top searched job categories for Insurance Customer Service Representative jobs in Maine are:

What are popular job titles related to Insurance Customer Service Representative jobs in ME?

For Insurance Customer Service Representative jobs in ME, the most frequently searched job titles are:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 3% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,870 per year, or $22.5 per hour.

Insurance Customer Service and Sales Rep

Maine Staffing Group

Topsham, ME • On-site

$25/hr

Full-time

Posted 2 days ago

New

Job description

Insurance Customer Service Agent / Sales Representative
Pay: $25.00 per hour
Schedule: Monday-Friday, Full-Time
Location: Topsham, ME
Position Overview
We are seeking a highly organized, customer-focused Insurance Customer Service Agent to join our growing team. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to identify sales opportunities while providing exceptional support to clients.
This role combines customer service and sales responsibilities, making it perfect for someone who enjoys building relationships, solving problems, and helping customers find the right insurance solutions for their needs.
Responsibilities
  • Provide outstanding customer service to current and prospective clients
  • Answer customer inquiries by phone, email, and in person
  • Process policy changes, payments, and other account-related requests
  • Maintain accurate client records and documentation
  • Follow up with clients regarding policy renewals and coverage needs
  • Educate customers on insurance products and coverage options
  • Identify opportunities to cross-sell and upsell insurance products
  • Assist with generating new business through referrals and sales leads
  • Work collaboratively with the team to meet service and sales goals
Qualifications
  • Previous customer service experience required
  • Sales experience preferred
  • Strong organizational and time management skills
  • Excellent verbal and written communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Detail-oriented with strong problem-solving abilities
  • Professional, positive, and customer-focused attitude
  • Insurance experience is a plus but not required