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Insurance Clerk Jobs (NOW HIRING)

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Insurance Clerk information

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$9

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$22

How much do insurance clerk jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for insurance clerk in the United States is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is an insurance clerk?

Insurance Clerks are administrative professionals who handle various clerical tasks in insurance companies or agencies. Their duties often include processing applications, updating records, handling customer inquiries, and preparing reports related to insurance policies. They play a key role in ensuring accurate and efficient operations within an insurance office by supporting agents, underwriters, and claims adjusters. Insurance Clerks must be detail-oriented, organized, and familiar with office software and insurance terminology. They serve as a vital link between clients and the insurance company, helping to maintain smooth workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as an insurance clerk?

To thrive as an Insurance Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring additional training in insurance or office administration. Familiarity with insurance management software, claims processing systems, and basic office applications like Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you efficiently interact with clients and support team operations. These skills are essential for accurately processing policies and claims, maintaining records, and ensuring smooth administrative workflows in an insurance office.

What are some common challenges insurance clerks encounter when processing claims, and how can they effectively manage them?

Insurance Clerks often face challenges such as handling large volumes of paperwork, ensuring accuracy in data entry, and keeping up with frequently changing regulations. To manage these challenges effectively, it's important to develop strong organizational skills, maintain attention to detail, and stay updated on industry policies through regular training. Collaborating closely with underwriters, adjusters, and other team members also helps Insurance Clerks resolve complex cases efficiently and provide better customer service.

What is the difference between Insurance Clerk vs Insurance Processor?

AspectInsurance ClerkInsurance Processor
CredentialsHigh school diploma or equivalent; basic knowledge of insurance policiesHigh school diploma or equivalent; familiarity with insurance systems
Work EnvironmentOffice setting, handling administrative tasksOffice environment, processing insurance claims and data
Employer & IndustryInsurance companies, agencies, and brokeragesInsurance companies, claims departments
Common TasksData entry, filing, customer serviceReviewing claims, data verification, processing payments

Insurance Clerks primarily handle administrative and clerical tasks related to insurance policies, while Insurance Processors focus on reviewing and processing insurance claims. Both roles require similar credentials and work in office environments within the insurance industry, but their specific duties differ, with Clerks managing paperwork and customer interactions, and Processors handling claim evaluations and payments.

Is a career in insurance worth it?

An insurance clerk role offers stable employment with opportunities for advancement and skill development in customer service, data entry, and policy management. The job typically requires attention to detail, familiarity with insurance software, and sometimes certification, making it a viable career path for those interested in the insurance industry.
More about Insurance Clerk jobs

What cities are hiring for Insurance Clerk jobs?

Cities with the most Insurance Clerk job openings:

What states have the most Insurance Clerk jobs?

States with the most job openings for Insurance Clerk jobs include:

Infographic showing various Insurance Clerk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,926 per year, or $16.3 per hour.

Insurance Clerk- Patient Financial Services

Randolph Health

Asheboro, NC • On-site

$9.57 - $15.20/hr

Full-time

Re-posted 14 days ago


Randolph Health rating

4.9

Company rating: 4.9 out of 10

Based on 23 frontline employees who took The Breakroom Quiz


Job description

Communicates with all third parties on outstanding insurance accounts, and assists in processing refunds for overpaid accounts. Performs secondary billing as appropriated. High school diploma or equivalent. Ability to communicate in a friendly and courteous manner and able to communicate effectively. Prior medical office experience desirable. Medical insurance experience and medical terminology preferred. Familiarity with CPT-4 and ICD-9 coding. Understanding of third party billing requirements preferred.

What Randolph Health employees say

Pay

Benefits

Hours and flexibility

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About Randolph Health

Sourced by ZipRecruiter

Randolph Health, owned by American Healthcare Systems, LLC, (AHS) is a community healthcare system which includes an acute care hospital, primary and specialty physician practices, home health services, a PACE facility and a freestanding MRI testing facility. American Healthcare Systems' goal is to improve each community by implementing new technologies, specialties and care, specific to the needs of each community we serve. AHS is a community-based hospital system committed to providing quality care to our patients. We provide compassionate care with respect and dignity to our patients and their families.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Asheboro, NC, US

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