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Insurance Clerk information

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How much do insurance clerk jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for insurance clerk in the United States is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Insurance Clerk vs Insurance Processor?

AspectInsurance ClerkInsurance Processor
CredentialsHigh school diploma or equivalent; basic knowledge of insurance policiesHigh school diploma or equivalent; familiarity with insurance systems
Work EnvironmentOffice setting, handling administrative tasksOffice environment, processing insurance claims and data
Employer & IndustryInsurance companies, agencies, and brokeragesInsurance companies, claims departments
Common TasksData entry, filing, customer serviceReviewing claims, data verification, processing payments

Insurance Clerks primarily handle administrative and clerical tasks related to insurance policies, while Insurance Processors focus on reviewing and processing insurance claims. Both roles require similar credentials and work in office environments within the insurance industry, but their specific duties differ, with Clerks managing paperwork and customer interactions, and Processors handling claim evaluations and payments.

How to get a job working in insurance?

To get a job as an insurance clerk, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Relevant experience in office administration or customer service can be beneficial, and familiarity with insurance software or data entry tools is often preferred. Certifications are not usually required but can enhance job prospects.

What position in insurance pays the most?

In insurance, executive roles such as Chief Underwriting Officer, Chief Risk Officer, or Vice President of Underwriting tend to have the highest salaries. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee large teams or strategic decision-making within insurance companies.

What are Insurance Clerks?

Insurance Clerks are administrative professionals who handle various clerical tasks in insurance companies or agencies. Their duties often include processing applications, updating records, handling customer inquiries, and preparing reports related to insurance policies. They play a key role in ensuring accurate and efficient operations within an insurance office by supporting agents, underwriters, and claims adjusters. Insurance Clerks must be detail-oriented, organized, and familiar with office software and insurance terminology. They serve as a vital link between clients and the insurance company, helping to maintain smooth workflow and customer satisfaction.

What does an insurance clerk do?

An insurance clerk is responsible for processing and maintaining insurance documents, handling customer inquiries, and updating policy information. They often use computer software to manage records and ensure accuracy in policy administration, working in office environments with attention to detail. Strong organizational skills and knowledge of insurance procedures are essential for this role.

What are some common challenges Insurance Clerks encounter when processing claims, and how can they effectively manage them?

Insurance Clerks often face challenges such as handling large volumes of paperwork, ensuring accuracy in data entry, and keeping up with frequently changing regulations. To manage these challenges effectively, it's important to develop strong organizational skills, maintain attention to detail, and stay updated on industry policies through regular training. Collaborating closely with underwriters, adjusters, and other team members also helps Insurance Clerks resolve complex cases efficiently and provide better customer service.

What are the key skills and qualifications needed to thrive as an Insurance Clerk, and why are they important?

To thrive as an Insurance Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring additional training in insurance or office administration. Familiarity with insurance management software, claims processing systems, and basic office applications like Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you efficiently interact with clients and support team operations. These skills are essential for accurately processing policies and claims, maintaining records, and ensuring smooth administrative workflows in an insurance office.

What is the highest salary in insurance?

The highest salaries for insurance professionals, such as senior insurance underwriters or executives, can exceed $150,000 annually. Factors influencing top salaries include experience, certifications, company size, and geographic location, with executive roles often earning the most. Insurance clerks typically earn lower wages compared to these high-level positions.
More about Insurance Clerk jobs
What cities are hiring for Insurance Clerk jobs? Cities with the most Insurance Clerk job openings:
What states have the most Insurance Clerk jobs? States with the most job openings for Insurance Clerk jobs include:
What are popular job titles related to Insurance Clerk jobs? For Insurance Clerk jobs, the most frequently searched job titles are:
Insurance Clerk jobs near you
Infographic showing various Insurance Clerk job openings in the United States as of July 2026, with employment types broken down into 6% Locum Tenens, 60% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $33,926 per year, or $16.3 per hour.
Patient Services Representative

Patient Services Representative

Triad Adult and Pediatric Medicine, Inc

Greensboro, NC • On-site

$17 - $21.50/hr

Full-time

Re-posted 11 days ago

Job description

Position Summary:


The primary purpose of this position is to greet and direct patients and visitors, as well as answer/relay phone calls and messages, and to provide information in a professional and courteous manner.

Job Responsibilities:

  • Greet, register, and check in patients; verify and update demographic and insurance information.
  • Verifies eligibility on insurance in collaboration with the Insurance Clerk and the DSS workers.
  • Collect co-pays and inform patients of financial responsibilities.
  • Schedule appointments and follow-ups per clinic guidelines.
  • Answer and route phone calls; document and relay patient messages/triage calls.
  • Maintain accurate records and scan required documents into the system.
  • Print immunization records as requested by patients.
  • Communicate patient arrival to clinical staff and support care coordination.
  • Maintain a clean, organized front desk and waiting area.
  • Balance cash drawer, complete daily reports, and perform closing procedures.
  • Assist with medical records and administrative tasks as needed.
  • Follow all safety, confidentiality, and organizational policies.
  • Performs other duties as assigned.

Preparation and Training:


  • Job duties require a high school education with additional specialized courses.
  • Must be proficient in English oral and written communication.
  • Must have a working knowledge of data processing equipment, computers (Excel, word processing), telephones, and such typical office machines and equipment.
  • Must maintain excellent customer service abilities.
  • Must maintain current NC driver’s license for occasional outside travel.