ZipRecruiter

Log In

1

Insurance Claims Handler Jobs (NOW HIRING)

Allstate

Auto Adjuster (MMR Claims)

New York, NY · On-site

$68K - $117K/yr

... Handler, etc.) Supervisory Responsibilities This job does not have supervisory duties. #LI-KR1 Skills Analytical Thinking, Auto Insurance Claims, Automobile Accidents, Case Management, Claims ...

Allstate

Auto Adjuster (MMR Claims)

Los Angeles, CA · On-site

$68K - $117K/yr

... Handler, etc.) Supervisory Responsibilities This job does not have supervisory duties. #LI-KR1 Skills Analytical Thinking, Auto Insurance Claims, Automobile Accidents, Case Management, Claims ...

Allstate

Auto Adjuster (MMR Claims)

Concord, NC · On-site

$68K - $117K/yr

... Handler, etc.) Supervisory Responsibilities This job does not have supervisory duties. #LI-KR1 Skills Analytical Thinking, Auto Insurance Claims, Automobile Accidents, Case Management, Claims ...

thg

PIP - Consultant Casualty Claims

Howell, MI · On-site

Mentor entry-level claim handlers and share best practices learned through training and experience ... Knowledge of various types of insurance products and processes. * Conduct thorough investigations ...

thg

PIP - Consultant Casualty Claims

Southfield, MI · On-site

Mentor entry-level claim handlers and share best practices learned through training and experience ... Knowledge of various types of insurance products and processes. * Conduct thorough investigations ...

ClaimSorted Inc

Head of Claims

New York, NY · On-site

$150K - $200K/yr

A Company That Matters Insurance exists to support people at their most vulnerable, after an ... Hire and develop exceptional Claims Handlers, Team Leads, QA specialists, and handlers * Raise the ...

NJ CURE

Auto Claims Representative

Detroit, MI · On-site

$23 - $30/hr

Auto Claims Representative - First Notice of Loss CURE Auto Insurance is a leading direct writer of ... Identify, document, and communicate any potential red flags to the file handlers and the team leads.

next page

Showing results 1-20

All JobsInsurance Claims Handler Jobs

Insurance Claims Handler information

See salary details

$9

$21

$45

How much do insurance claims handler jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for insurance claims handler in the United States is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What does an Insurance Claims Handler do?

An Insurance Claims Handler is responsible for assessing insurance claims made by policyholders and determining whether they are valid according to the terms of the policy. They investigate the circumstances of each claim, gather relevant information and evidence, and may liaise with clients, third parties, and professionals such as loss adjusters or legal experts. Their role involves calculating the amount to be paid out, ensuring claims are processed efficiently and accurately, and providing support and advice to customers throughout the process.

What are some common challenges faced by Insurance Claims Handlers, and how can they be managed?

Insurance Claims Handlers often encounter challenges such as managing high caseloads, dealing with complex or disputed claims, and maintaining clear communication with policyholders who may be experiencing stressful situations. To manage these challenges, handlers typically rely on strong organizational skills, established processes, and support from experienced team members. Regular training and collaboration with colleagues in underwriting, legal, and customer service departments also help to resolve issues efficiently and ensure fair outcomes for all parties involved.

What is the difference between Insurance Claims Handler vs Insurance Adjuster?

AspectInsurance Claims HandlerInsurance Adjuster
CredentialsTypically requires insurance-related certifications or licensesOften requires similar licenses and certifications
Work EnvironmentOffice-based, handling claims processingField-based or office, inspecting damages and assessing claims
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding roles in claims processingAssessing damage, estimating claims

While both roles involve handling insurance claims, the Claims Handler primarily manages the administrative process within the company, whereas the Adjuster often inspects damages and assesses claims, sometimes in the field. Both require relevant insurance certifications and work within the insurance industry, but their daily tasks and work environments differ.

What are the key skills and qualifications needed to thrive as an Insurance Claims Handler, and why are they important?

To thrive as an Insurance Claims Handler, you need a solid understanding of insurance policies, attention to detail, and strong analytical skills, usually supported by a relevant degree or experience in insurance or finance. Familiarity with claims management software, office productivity tools, and sometimes specific certifications such as CII (Chartered Insurance Institute) are often required. Excellent communication, negotiation, and customer service skills help build trust and efficiently resolve claims. Mastering these skills ensures accurate claim assessment, fraud prevention, and a positive customer experience.
More about Insurance Claims Handler jobs
What cities are hiring for Insurance Claims Handler jobs? Cities with the most Insurance Claims Handler job openings:
What states have the most Insurance Claims Handler jobs? States with the most job openings for Insurance Claims Handler jobs include:
What job categories do people searching Insurance Claims Handler jobs look for? The top searched job categories for Insurance Claims Handler jobs are:
Insurance Claims Handler jobs near you
Infographic showing various Insurance Claims Handler job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $45,459 per year, or $21.9 per hour.
Claims Handler, Tech E&O and Media Liability

Claims Handler, Tech E&O and Media Liability

Westfield

Berkeley Heights, NJ • On-site

Full-time

Posted 26 days ago

Westfield Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

67th of 281 rated insurance

Job description


Westfield Specialty Insurance is seeking a talented and motivated claims professional to join our team. In this role, you will proactively investigate and manage a portfolio of primary and excess Technology Errors & Omissions (E&O) and Media Liability claims, delivering exceptional service and driving effective outcomes.
Key Responsibilities
  • Manage and resolve a portfolio of primary and excess technology E&O and media liability claims from inception through resolution.
  • Handle additional claim types as needed, including first-party cyber and third-party privacy and network security liability claims.
  • Deliver exceptional customer service through clear, timely, and professional communication with internal and external stakeholders.
  • Collaborate closely with underwriters, actuaries, brokers, insureds, defense counsel, and senior management to ensure effective claim handling and alignment with business objectives.
  • Represent the company in mediations and settlement conferences, leveraging strong negotiation and problem-solving skills.
  • Identify, analyze, and communicate emerging industry trends and claim developments to support strategic decision-making.
  • Ensure full compliance with all applicable statutory regulations and Unfair Claims Practices Acts.

Qualifications
  • 3-5 years of claims handling experience in Technology E&O and Media Liability, or relevant legal experience. Candidates with strong Cyber Liability or Professional Liability experience and a demonstrated interest in transitioning into Technology E&O and Media Liability will also be considered.
  • Juris Doctor (JD) degree preferred.
  • Prior claims leadership or management experience is a plus.
  • Active adjuster licenses strongly preferred; willingness and ability to obtain required licenses upon employment.
  • Excellent written, verbal, and interpersonal communication skills, with the ability to effectively engage diverse stakeholders.
  • Strong analytical, investigative, listening, and negotiation skills.
  • Detail-oriented with strong organizational and problem-solving capabilities.
  • Collaborative mindset with a genuine desire to contribute to a high-performing team.
  • Ability and willingness to travel as needed.

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
WestfieldSpecialtyisproudtobeanEqualEmploymentOpportunityemployer.Wecelebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation,age,veteranstatus,disabilitystatus,oranyotherapplicablecharacteristicsprotected by law.
#wsp

What Westfield Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply