ZipRecruiter

Log In

1

Insurance Claims Handler Jobs (NOW HIRING)

Davies

$15.75 - $19/hr

The caseload will consist of a range of suspected fraudulent insurance claims consisting of the ... Handler to run fraud cases from the point of litigation through to the resolution of the case.

Chubb

ESIS Claims Compliance Specialist, WC

Fremont, CA · On-site

$78K - $114K/yr

This role involves preparing annual reports for self-insured accounts, responding to the Self ... Claims Handlers with special projects, including reserve analysis, account-specific projects ...

Brookfield

This role will be managing three Claims Handlers and adjudicating our most complex construction ... Two or more insurance designations or four additional years of related experience adjudicating ...

Brookfield

This role will be managing three Claims Handlers and adjudicating our most complex construction ... Two or more insurance designations or four additional years of related experience adjudicating ...

Liberty Mutual Insurance

Technical Claims Specialist

MA · On-site +1

$75K/yr

Investigates claims to determine whether coverage is provided; includes analysis of potentially ... Provide support for more senior and upper-level claim handlers on the Team, including but not ...

Epitec

Workers Compensation Plant Rep II

Dearborn, MI · On-site

$29/hr

About the Role We are seeking an experienced Workers' Compensation Claims Handler to serve as the ... Experience working in a self-insured or plant-based environment * Familiarity with cost containment ...

Allstate

BI Claims Senior Consultant

We offer home, auto and accident and health insurance, as well as other specialty niche insurance ... Handler, Litigation, etc.) • For claims involving injuries (if handled), learns how to review ...

next page

Showing results 1-20

All JobsInsurance Claims Handler Jobs

Insurance Claims Handler information

See salary details

$9

$21

$45

How much do insurance claims handler jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for insurance claims handler in the United States is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What does an Insurance Claims Handler do?

An Insurance Claims Handler is responsible for assessing insurance claims made by policyholders and determining whether they are valid according to the terms of the policy. They investigate the circumstances of each claim, gather relevant information and evidence, and may liaise with clients, third parties, and professionals such as loss adjusters or legal experts. Their role involves calculating the amount to be paid out, ensuring claims are processed efficiently and accurately, and providing support and advice to customers throughout the process.

What are some common challenges faced by Insurance Claims Handlers, and how can they be managed?

Insurance Claims Handlers often encounter challenges such as managing high caseloads, dealing with complex or disputed claims, and maintaining clear communication with policyholders who may be experiencing stressful situations. To manage these challenges, handlers typically rely on strong organizational skills, established processes, and support from experienced team members. Regular training and collaboration with colleagues in underwriting, legal, and customer service departments also help to resolve issues efficiently and ensure fair outcomes for all parties involved.

What is the difference between Insurance Claims Handler vs Insurance Adjuster?

AspectInsurance Claims HandlerInsurance Adjuster
CredentialsTypically requires insurance-related certifications or licensesOften requires similar licenses and certifications
Work EnvironmentOffice-based, handling claims processingField-based or office, inspecting damages and assessing claims
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding roles in claims processingAssessing damage, estimating claims

While both roles involve handling insurance claims, the Claims Handler primarily manages the administrative process within the company, whereas the Adjuster often inspects damages and assesses claims, sometimes in the field. Both require relevant insurance certifications and work within the insurance industry, but their daily tasks and work environments differ.

What are the key skills and qualifications needed to thrive as an Insurance Claims Handler, and why are they important?

To thrive as an Insurance Claims Handler, you need a solid understanding of insurance policies, attention to detail, and strong analytical skills, usually supported by a relevant degree or experience in insurance or finance. Familiarity with claims management software, office productivity tools, and sometimes specific certifications such as CII (Chartered Insurance Institute) are often required. Excellent communication, negotiation, and customer service skills help build trust and efficiently resolve claims. Mastering these skills ensures accurate claim assessment, fraud prevention, and a positive customer experience.
More about Insurance Claims Handler jobs
What cities are hiring for Insurance Claims Handler jobs? Cities with the most Insurance Claims Handler job openings:
What states have the most Insurance Claims Handler jobs? States with the most job openings for Insurance Claims Handler jobs include:
What job categories do people searching Insurance Claims Handler jobs look for? The top searched job categories for Insurance Claims Handler jobs are:
Insurance Claims Handler jobs near you
Infographic showing various Insurance Claims Handler job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $45,459 per year, or $21.9 per hour.
NDA Litigated File Handler

NDA Litigated File Handler

Davies

$15.75 - $19/hr

Full-time

Medical, Retirement

Posted 27 days ago

Job description

We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. Whilst our counter-fraud team is the largest and longest-established in the UK, we don't do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies and to identify and prevent new and emerging risks. We seek like-minded candidates who want to join us in this exciting and important work and to develop and further their careers with us.
The NDA File Handler role involves working within a team of fraud specialists and legal support staff. The File Handler will run a caseload of Litigated RTA suspected fraud files on behalf of a cross section of insurance clients, working closely with sophisticated claims handlers acting without any Delegated Authority. The successful candidate will work in close conjunction with the relevant Lead Lawyer so to achieve the best possible results in a commercially sound manner. The role requires both an ability to follow defined processes and a forensic and analytical approach to dealing with evidence. In addition, a high level of commercial awareness is essential. A key elements of this role is decision making, to be reached within a set timeframe in accordance with the case strategy and within the best interests of the client.
The NDA File Handler will work with strategic foresight so to ensure all litigation and opportunities are taken in order to work towards shaping the future of the counter-fraud arena.
The caseload will consist of a range of suspected fraudulent insurance claims consisting of the following types of claim:
Bogus Passenger 
Staged/Contrived 
Fraudulent Exaggeration
Induced accidents
Low Speed Impact
Late Notification Claims
Credit Hire Fraud
MIB
Linked & Organised Crime
It will be the responsibility of the NDA File Handler to run fraud cases from the point of litigation through to the resolution of the case.
Responsibilities in case management include, but not limited to:
Strategic Excellence
Detailed review and analysis of evidence throughout the life of the case
Setting and agreeing the case strategy on files with clients, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads
Adhering to all work type process stages
Identifying strategic litigation opportunities and complex cases when appropriate
Identifying client trends and any opportunities to raise profile with clients
Client Excellence
Handling files in accordance with agreed client guidelines on a non-delegated basis
Ensuring maximum client satisfaction on each case
Ensuring accurate and timely completion of all client and internal MI
Achieving both client and internal KPIs
Technical excellence
Reporting to Insurer client throughout the lifetime of the claim
Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy
Compliance with all procedural and investigative deadlines
Achieving, the best result in litigation - protecting the client's position in relation to proceedings, ensuring full compliance with the court timetable utilising procedural tactical advantages where possible. Undertaking advocacy where required and cost-effective to do so
Dealing pro-actively and achieving the best results with the case investigations and strategy from receipt until point of resolution
Delegating tasks as appropriate to assistants to take the case forward
Timely and accurate maintenance of all Case Management Systems from opening to closure
Adherence to file management policies
Complying with the SRA Standards & Regulations
Financial Excellence
Be commercially aware, by working in an efficient and effective manner
Commercial awareness so as to retain profitability
Achieve financial targets
Ensure timely and accurate billing

Cultural Excellence
Adhere to our Values
Experience in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc.)
Qualified solicitor / CILEX with necessary practice rights is desirable however not essential
Experience in handling linked and organised fraud is desirable however not essential
Experience of handling RTA pre-litigated and / or litigated case load
An understanding of insurance litigation practice and processes, together with indemnity principles
Knowledge of the litigation process / working knowledge of the CPR
Good advocacy skills
Good client care skills and evidence of working to client guidelines
High level of analytical skills
Excellent listening, verbal and written communication skills
Ability to prioritise work, keep to deadlines and work under pressure
Ability to anticipate problems and identify solutions
Experience of time recording and billing systems
Excellent IT Skills
Required Soft Skills:
Client Care/Service
Organisation
Ability to prioritise and adaptability
Teamwork and collaboration
Oral and written communication
Interpersonal and social
  • Davies Incentive Plan
  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Family Cover Private Medical Insurance (Bupa)
  • Simply Health Care Cash Plan
  • WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death in Service
  • Critical Illness Cover
  • PHI/Income Protection (Private health insurance)
  • Pension Contribution based 5% Employee / 3% Employer
  • Employee Resource Groups
  • Employee Volunteering Programme
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets
* after successfully completing probation

Apply