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Insurance Case Manager Jobs in Decatur, GA (NOW HIRING)

Quest Financial

Case Managers

Johns Creek, GA · On-site

$55K - $65K/yr

Case Manager Johns Creek, GA | Hybrid (3 Days In Office / 2 Days Remote) Direct Hire | $55,000 - $65,000 + Excellent Benefits Our client, a growing organization in the life insurance industry, is ...

Nick Schnyder Law Firm LLC

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

The Case Manager plays an important role in supporting clients throughout their personal injury ... Communicate with insurance carriers and medical providers via phone and email regarding caserelated ...

Nick Schnyder Law Firm LLC

Case Manager

Marietta, GA · On-site

$19 - $24.50/hr

The Case Manager plays an important role in supporting clients throughout their personal injury ... Communicate with insurance carriers and medical providers via phone and email regarding caserelated ...

Morgan & Morgan, P.A.

Case Manager

Atlanta, GA

$19.25 - $24.75/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Morgan & Morgan, P.A.

Case Manager

Atlanta, GA

$19.25 - $24.75/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Quest Financial

Case Manager

Johns Creek, GA · On-site

$18.50 - $23.75/hr

Case Managers must possess a strong knowledge of the life insurance industry, application process and be skilled at troubleshooting problems that typically cause delays. This is a hybrid role, 3 days ...

Alexander Shunnarah Trial Attorneys

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

... oriented Case Manager to join our team and support our attorneys through all phases of pre ... Maintain effective communication with clients, providers, and insurance companies, handling ...

BK Behavior

Case Manager

Sandy Springs, GA · On-site

$19.25 - $24.75/hr

Bilingual Case Manager (English/Spanish) - Georgia (Remote/Hybrid)About BK Behavior BK Behavior is ... Knowledge of insurance authorization processes. * Experience supporting pediatric or special needs ...

Georgia Behavior Associates

Case Manager

Sandy Springs, GA · On-site +1

$19.75 - $25.50/hr

Bilingual Case Manager (English/Spanish) Georgia (Remote/Hybrid) About BK Behavior BK Behavior is a ... Knowledge of insurance authorization processes. * Experience supporting pediatric or special needs ...

Morgan & Morgan, P.A.

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Georgia Behavior Associates

Case Manager

Atlanta, GA · On-site +1

$19.25 - $24.75/hr

Bilingual Case Manager (English/Spanish) - Georgia (Remote/Hybrid)About BK Behavior BK Behavior is ... Knowledge of insurance authorization processes. * Experience supporting pediatric or special needs ...

Morgan & Morgan, P.A.

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Maranex

Case Manager

Atlanta, GA · Remote

$17 - $26/hr

Case Manager Our Company is seeking a Case Manager for a Revenue Cycle Management role. Our ideal ... You'll be communicating directly with insurance companies and medical providers, following up on ...

Alexander Shunnarah Trial Attorneys

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

... oriented Case Manager to join our team and support our attorneys through all phases of pre ... Maintain effective communication with clients, providers, and insurance companies, handling ...

MedCura Health

Case Manager

Stone Mountain, GA · On-site

$18 - $23.25/hr

The Case Manager plays a vital role in supporting patients across multiple specialties by ... Knowledge of Medicaid/Medicare and commercial insurance processes. * Excellent communication ...

MedCura Health

Case Manager

Stone Mountain, GA · On-site

$18 - $23.25/hr

Overview The Case Manager plays a vital role in supporting patients across multiple specialties by ... Knowledge of Medicaid/Medicare and commercial insurance processes. * Excellent communication ...

MedCura Health

Case Manager

Stone Mountain, GA · On-site

$18 - $23.25/hr

Overview The Case Manager plays a vital role in supporting patients across multiple specialties by ... Knowledge of Medicaid/Medicare and commercial insurance processes. * Excellent communication ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Decatur, GA

Insurance Case Manager information

See Decatur, GA salary details

$31.7K

$49.6K

$72.2K

How much do insurance case manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance case manager in Decatur, GA is $49,638.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $57,600.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Decatur, GA? For Insurance Case Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Decatur, GA look for? The top searched job categories for Insurance Case Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Insurance Case Manager jobs? Cities near Decatur, GA with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $49,638 per year, or $23.9 per hour.

Case Managers

Quest Financial

Johns Creek, GA • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Case Manager

Johns Creek, GA | Hybrid (3 Days In Office / 2 Days Remote)

Direct Hire | $55,000 - $65,000 + Excellent Benefits


Our client, a growing organization in the life insurance industry, is seeking an experienced Life Insurance Case Manager to join their team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys building relationships while managing the life insurance underwriting process from application through policy decision.


Responsibilities

  • Manage life insurance cases from application through underwriting decision
  • Serve as the primary liaison between independent producers and insurance carriers
  • Follow up on outstanding underwriting requirements to keep cases moving efficiently
  • Troubleshoot and resolve issues that delay policy approvals
  • Escalate complex cases when additional intervention is needed
  • Navigate multiple insurance carrier portals
  • Maintain accurate documentation within the agency management system
  • Provide timely case status updates to producers and internal teams
  • Schedule and participate in calls with producers and field trainers
  • Generate reports for management and producers
  • Assist with post-issue policy changes requiring carrier support
  • Deliver exceptional customer service while managing multiple priorities


Qualifications

  • Bachelor's Degree required
  • Minimum of 5 years of recent experience as a Life Insurance Case Manager or similar life insurance operations role
  • Experience working with life insurance underwriting and new business processing
  • Multi-carrier life insurance experience strongly preferred
  • Strong understanding of life insurance applications, underwriting requirements, and carrier processes
  • Excellent problem-solving and troubleshooting abilities
  • Ability to prioritize with a strong sense of urgency while maintaining exceptional attention to detail
  • Outstanding communication and relationship-building skills
  • Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
  • Comfortable learning new technology and navigating multiple carrier systems


Why You'll Love This Opportunity

  • Hybrid schedule (3 days onsite / 2 remote)
  • Competitive salary of $55,000-$65,000
  • Excellent benefits package
  • Collaborative and supportive team environment
  • Opportunity to work with a respected organization in the life insurance industry
  • Long-term career growth potential