ZipRecruiter

Log In

1

Insurance Case Manager Jobs in Decatur, GA (NOW HIRING)

MedCura Health

Case Manager

Stone Mountain, GA · On-site

$18 - $23.25/hr

Overview The Case Manager plays a vital role in supporting patients across multiple specialties by ... Knowledge of Medicaid/Medicare and commercial insurance processes. * Excellent communication ...

MedCura Health

Case Manager

Stone Mountain, GA

$18 - $23.25/hr

The Case Manager plays a vital role in supporting patients across multiple specialties by ... Knowledge of Medicaid/Medicare and commercial insurance processes. * Excellent communication ...

MedCura Health

Case Manager

Stone Mountain, GA · On-site

$18 - $23.25/hr

Overview The Case Manager plays a vital role in supporting patients across multiple specialties by ... Knowledge of Medicaid/Medicare and commercial insurance processes. * Excellent communication ...

New American Pathways

Intensive Case Manager

Atlanta, GA · On-site

$18.51 - $21.40/hr

Intensive Case Manager Department: Health and Wellbeing Schedule: Monday - Friday, 9:00 AM to 5:00 ... Employer pays life and disability insurance. Fifteen (15) paid holidays and a generous paid time ...

The Forge Companies

Senior Case Manager

Alpharetta, GA · On-site +1

... insurance information, and demand letters. * Coordinate document execution for funding agreements ... Case & Relationship Management * Maintain accurate and up-to-date records in case management and CR ...

The Forge Companies

Senior Case Manager

Alpharetta, GA · On-site +1

... insurance information, and demand letters. * Coordinate document execution for funding agreements ... Case & Relationship Management * Maintain accurate and up-to-date records in case management and CR ...

Wave Dental Professionals

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Guide patients through financial options and increase case acceptance * Utilize and manage third ... Knowledge of dental insurance, financing, and patient affordability solutions * Highly organized ...

Wave Dental Professionals

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Guide patients through financial options and increase case acceptance * Utilize and manage third ... Knowledge of dental insurance, financing, and patient affordability solutions * Highly organized ...

Buckhead Smile Center

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Guide patients through financial options and increase case acceptance * Utilize and manage third ... Knowledge of dental insurance, financing, and patient affordability solutions * Highly organized ...

next page

Showing results 1-20

People also search for

All JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Decatur, GA

Insurance Case Manager information

See Decatur, GA salary details

$31.7K

$49.6K

$72.2K

How much do insurance case manager jobs pay per year?

As of Jun 3, 2026, the average yearly pay for insurance case manager in Decatur, GA is $49,638.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $57,600.00 per year, depending on experience, location, and employer.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Decatur, GA? For Insurance Case Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Decatur, GA look for? The top searched job categories for Insurance Case Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Insurance Case Manager jobs? Cities near Decatur, GA with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 89% Full Time, 8% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,638 per year, or $23.9 per hour.
Case Manager

Case Manager

MedCura Health

Stone Mountain, GA • On-site

$18 - $23.25/hr

Full-time

Posted 15 days ago

Job description

Overview
The Case Manager plays a vital role in supporting patients across multiple specialties by coordinating care, facilitating access to services, and ensuring continuity throughout the healthcare journey. Working under the direction of the Director of Clinical Quality, this position helps bridge gaps in care, reduce barriers, and promote patient-centered outcomes.
Qualifications
  • Active Licensed Practical Nurse (LPN) license in the state of Georgia.
  • 2+ years of experience in outpatient care coordination, case management, or nursing.
  • Familiarity with EMR systems and documentation standards.
  • Experience in a multi-specialty or community health setting.
  • Knowledge of Medicaid/Medicare and commercial insurance processes.
  • Excellent communication, organizational, leadership and customer service skills.
  • Excellent phone etiquette.

Responsibilities
  • Assess patient needs and develop individualized care plans in collaboration with providers and clinical teams.
  • Coordinate referrals, follow-ups, and transitions between specialties and external services.
  • Monitor patient progress and proactively address gaps in care or barriers to treatment.
  • Maintain accurate and timely documentation in the Electronic Health Record (EHR).
  • Ensure compliance with federal, state, and organizational guidelines, including company and regulatory standards.
  • Track and report patient outcomes, service utilization, and care plan adherence.
  • Serve as a liaison between patients, providers, referral coordinators, and external agencies.
  • Participate in department team meetings to review complex cases and align care strategies.
  • Communicate effectively with patients to provide education, support, and advocacy.
  • Assist in collecting and analyzing data related to care coordination and patient outcomes.
  • Support quality improvement initiatives led by the Director of Clinical Quality.
  • Contribute to departmental goals by working referral, prior authorization, and refill queues in the EHR when needed.
  • Conduct patient intake and clinical triage, assessing presenting concerns, and promptly consulting with providers when expanded clinical guidance or urgent care decisions are needed.

Apply