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Insurance Case Manager Jobs in Atlanta, GA (NOW HIRING)

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Life Insurance Case Manager

Alpharetta, GA · On-site

$60K - $65K/yr

Case Managers must possess a strong knowledge of the life insurance industry, application process and be skilled at troubleshooting problems that typically cause delays. Case Managers will frequently ...

Quest Financial

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Case Managers

Johns Creek, GA · On-site

$55K - $65K/yr

Case Manager Johns Creek, GA | Hybrid (3 Days In Office / 2 Days Remote) Direct Hire | $55,000 - $65,000 + Excellent Benefits Our client, a growing organization in the life insurance industry, is ...

Nick Schnyder Law Firm LLC

Case Manager

Lawrenceville, GA · On-site

$18.25 - $23.50/hr

The Case Manager plays an important role in supporting clients throughout their personal injury ... Communicate with insurance carriers and medical providers via phone and email regarding caserelated ...

Nick Schnyder Law Firm LLC

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

The Case Manager plays an important role in supporting clients throughout their personal injury ... Communicate with insurance carriers and medical providers via phone and email regarding caserelated ...

Nick Schnyder Law Firm LLC

Case Manager

Marietta, GA · On-site

$19 - $24.50/hr

The Case Manager plays an important role in supporting clients throughout their personal injury ... Communicate with insurance carriers and medical providers via phone and email regarding caserelated ...

Morgan & Morgan, P.A.

Case Manager

Atlanta, GA

$19.25 - $24.75/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Morgan & Morgan, P.A.

Case Manager

Atlanta, GA

$19.25 - $24.75/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Quest Financial

Case Manager

Johns Creek, GA · On-site

$18.50 - $23.75/hr

Case Managers must possess a strong knowledge of the life insurance industry, application process and be skilled at troubleshooting problems that typically cause delays. This is a hybrid role, 3 days ...

Alexander Shunnarah Trial Attorneys

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

... oriented Case Manager to join our team and support our attorneys through all phases of pre ... Maintain effective communication with clients, providers, and insurance companies, handling ...

Georgia Behavior Associates

Case Manager

Sandy Springs, GA · On-site +1

$19.75 - $25.50/hr

Bilingual Case Manager (English/Spanish) Georgia (Remote/Hybrid) About BK Behavior BK Behavior is a ... Knowledge of insurance authorization processes. * Experience supporting pediatric or special needs ...

BK Behavior

Case Manager

Sandy Springs, GA · On-site

$19.25 - $24.75/hr

Bilingual Case Manager (English/Spanish) - Georgia (Remote/Hybrid)About BK Behavior BK Behavior is ... Knowledge of insurance authorization processes. * Experience supporting pediatric or special needs ...

Georgia Behavior Associates

Case Manager

Atlanta, GA · On-site +1

$19.25 - $24.75/hr

Bilingual Case Manager (English/Spanish) - Georgia (Remote/Hybrid)About BK Behavior BK Behavior is ... Knowledge of insurance authorization processes. * Experience supporting pediatric or special needs ...

Morgan & Morgan, P.A.

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Morgan & Morgan, P.A.

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Maranex

Case Manager

Atlanta, GA · Remote

$17 - $26/hr

Case Manager Our Company is seeking a Case Manager for a Revenue Cycle Management role. Our ideal ... You'll be communicating directly with insurance companies and medical providers, following up on ...

Maranex

Case Manager

Atlanta, GA · Remote

$17 - $26/hr

Case Manager Our Company is seeking a Case Manager for a Revenue Cycle Management role. Our ideal ... You'll be communicating directly with insurance companies and medical providers, following up on ...

Alexander Shunnarah Trial Attorneys

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

... oriented Case Manager to join our team and support our attorneys through all phases of pre ... Maintain effective communication with clients, providers, and insurance companies, handling ...

East Cobb Family Dentistry

Case Manager

Marietta, GA · On-site

$19 - $24.50/hr

Description Case Manager - East Cobb Family Dentistry Location: Marietta, GA East Cobb Family ... Life and disability insurance * Two weeks paid time off plus seven paid holidays * Bonus ...

MedCura Health

Case Manager

Stone Mountain, GA

$18 - $23.25/hr

Overview The Case Manager plays a vital role in supporting patients across multiple specialties by ... Knowledge of Medicaid/Medicare and commercial insurance processes. * Excellent communication ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Atlanta, GA

Insurance Case Manager information

See Atlanta, GA salary details

$31.3K

$48.9K

$71.2K

How much do insurance case manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for insurance case manager in Atlanta, GA is $48,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $56,700.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Atlanta, GA? For Insurance Case Manager jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Atlanta, GA look for? The top searched job categories for Insurance Case Manager jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Insurance Case Manager jobs? Cities near Atlanta, GA with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Atlanta, GA as of July 2026, with employment types broken down into 4% As Needed, 92% Full Time, and 4% Part Time. Highlights an 72% In-person, 8% Hybrid, and 20% Remote job distribution, with an average salary of $48,892 per year, or $23.5 per hour.
Life Insurance Case Manager

Life Insurance Case Manager

Discover Staffing

Alpharetta, GA • On-site

$60K - $65K/yr

Full-time

Posted 5 days ago

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Job description

This role supports Producers throughout the underwriting and requirement gathering process until a decision is made by the carrier. Case Managers must possess a strong knowledge of the life insurance industry, application process and be skilled at troubleshooting problems that typically cause delays.

Case Managers will frequently interact with our internal teams, carrier staff, and a vast network of independent producers throughout the country. As a result, this role requires a sincere desire to cultivate and maintain strong relationships.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

· Act as liaison between producers and carriers to achieve an underwriting decision as quickly as possible.

· Manage requests for case status updates and correspond with carriers to clarify and resolve outstanding requirements.

· Detect and escalate cases that need additional attention or intervention.

· Learn to navigate multiple carrier portals.

· Document work activities and communication in our agency management system.

· Have a sense of urgency without losing attention to detail.

· Provide telephone coverage for incoming calls.

· Schedule periodic calls/virtual meetings with high-volume producers and field office trainers.

· Generate status reports for management, producers, and others as needed.

· Support producers with after-issue changes that require the assistance of a carrier underwriter or case manager.

· Other projects as assigned by management.

Minimum Qualifications (Knowledge, Skills, and Abilities)

· Bachelor’s degree

· Minimum 5 years of work experience as a Case Manager or similar life insurance experience

· Prefer experience within a multi-carrier environment

· Culturally sensitive

· Strong discernment skills and ability to “triage” problems

· Has a sense of urgency without losing attention to detail

· Ability to adapt to a continually changing environment (technology, procedures, regulations, etc.)

· Proficient in Outlook, MS Word, Excel, and Power Point

· Strong written and verbal communication skills