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Telephonic Case Manager Jobs in Decatur, GA (NOW HIRING)

genex

Telephonic Nurse Case Manager

Atlanta, GA

Provision of comprehensive Utilization Management, incorporating the strategies of cost containment, appropriate utilization of services, and Case Management in a cooperative effort with other ...

genex

Telephonic Nurse Case Manager

Atlanta, GA

Provision of comprehensive Utilization Management, incorporating the strategies of cost containment, appropriate utilization of services, and Case Management in a cooperative effort with other ...

Genex

Telephonic Nurse Case Manager

Atlanta, GA · On-site

Provision of comprehensive Utilization Management, incorporating the strategies of cost containment, appropriate utilization of services, and Case Management in a cooperative effort with other ...

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Telephonic Case Manager information

See Decatur, GA salary details

$5

$23

$35

How much do telephonic case manager jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for telephonic case manager in Decatur, GA is $23.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $32.50 per hour, depending on experience, location, and employer.

What Is a Telephonic Case Manager?

The role of a telephonic case manager is to coordinate care for patients and assist with providing access to medical services. Your responsibilities in this career are to operate in a supervisory capacity over other nurses in a hospital and doctor’s office. You can also find work with an insurance company. You evaluate patient cases, recommend treatment plans, and oversee the care that patients receive. Additionally, as a telephonic case manager, you may report patient care needs to insurance companies and investigate claims made by patients. You act as a general liaison between patients, insurance companies, and the medical institution. Generally, you also complete the duties of an RN if you are working in a hospital setting.

How does a Telephonic Case Manager typically collaborate with healthcare providers and patients to coordinate care?

Telephonic Case Managers play a key role in bridging communication between patients, healthcare providers, and insurance companies. They regularly interact with patients to assess needs, provide education, and ensure adherence to treatment plans. Additionally, they coordinate with physicians, nurses, and social workers to arrange services, follow up on care progress, and address any barriers to optimal outcomes. This collaboration helps streamline care delivery and ensures that patients receive comprehensive support throughout their healthcare journey.

What is the difference between Telephonic Case Manager vs Utilization Review Nurse?

AspectTelephonic Case ManagerUtilization Review Nurse
CredentialsRN license, case management certificationRN license, certification in utilization review (e.g., URAC)
Work EnvironmentRemote or office-based, patient and provider communicationTypically office or hospital-based, focus on medical necessity review
Employer & IndustryInsurance companies, healthcare providers, managed careInsurance companies, healthcare organizations, hospitals

Both roles require RN licensure and related certifications, often working in insurance or healthcare settings. While Telephonic Case Managers focus on coordinating patient care remotely through communication, Utilization Review Nurses primarily evaluate medical necessity for services. The roles overlap in credentials and industry but differ in daily tasks and focus areas.

How can I make 2000 a week working from home?

A Telephonic Case Manager can potentially earn $2,000 weekly by working full-time, handling a high volume of cases, and gaining experience or specialized certifications. Increasing productivity, working overtime, or taking on additional clients can also boost income, but earnings depend on the employer's pay structure and workload demands.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, specialized skills, or experience in high-demand fields such as healthcare or insurance. Senior or managerial roles, such as Case Management Directors, can also command higher salaries, sometimes exceeding $80,000 annually depending on the industry and location.

What does a telephonic case manager do?

A telephonic case manager is responsible for coordinating and managing patient care or client cases over the phone. They assess needs, develop care plans, provide support, and communicate with healthcare providers or clients to ensure appropriate services are delivered efficiently. Strong communication skills and familiarity with healthcare or social service systems are essential for this role.

What are the key skills and qualifications needed to thrive as a Telephonic Case Manager, and why are they important?

To thrive as a Telephonic Case Manager, you need a background in nursing or social work, case management experience, and relevant licensure or certification such as RN or CCM. Familiarity with case management software, electronic health records (EHRs), and telecommunication systems is commonly required. Strong communication, active listening, and problem-solving skills help build rapport and effectively coordinate care remotely. These skills ensure efficient patient assessment, care coordination, and positive outcomes in a remote healthcare environment.

What are telephonic case managers?

Telephonic case managers are healthcare professionals who coordinate patient care and manage cases over the phone. They assess patients’ needs, develop care plans, provide health education, and help navigate insurance or treatment options—all remotely. Their goal is to ensure patients receive appropriate, timely care while reducing unnecessary hospitalizations and improving health outcomes. Telephonic case managers often work for insurance companies, hospitals, or healthcare organizations, supporting patients with chronic illnesses, post-discharge needs, or complex health conditions.

Can I be a case manager without a degree?

Telephonic case managers typically need a high school diploma or equivalent, but some employers prefer or require post-secondary education or certifications in case management or related fields. Relevant skills include strong communication, organization, and knowledge of healthcare or social services, and obtaining certifications like the Certified Case Manager (CCM) can enhance job prospects. Requirements vary by employer and jurisdiction, so reviewing specific job postings is recommended.
More about Telephonic Case Manager jobs
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Telephonic Case Manager jobs near you
Field/Telephonic RN Case Manager with CCM Certification

Field/Telephonic RN Case Manager with CCM Certification

EagleOne - Case Management Solutions

Atlanta, GA • On-site

$75K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

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Job description

Nurse Case Managers

EagleOne is a family owned Nurse Case Management company that has been in business for 33 years and counting. Our expertise and commitment to excellence allows us to cater to the unique needs of our clients. From national telephonic and field case management to catastrophic and specialized consultation services, our solutions are designed to optimize outcomes for patients injured on the job.

At EagleOne, treating everyone with respect is not just a guiding principle but a fundamental value we uphold.

Collaboration is ingrained in the very essence of EagleOne, driving our operations and serving as a guiding principle for our organization. Our collaborative training and mentoring program will ensure you feel confident as a nurse case manager.

Our steadfast commitment to excellence drives our actions and decision-making processes. We uphold ethical standards, prioritize integrity, and make decisions that align with the best interests of our clients, partners, employees

We are looking for Nurse Case Managers to join our team. We provide a competitive salary, great benefits and work life balance. As well as a great training program for learning or expanding your knowledge of workers compensation case management.

This is a full time remote position, Monday – Friday (no holidays or weekends)

Nurses are asked to attend field visits within a 1.5 hour range of their location

As a Case Manager you will:

Manage 22-25 active field case management files, 45-55 telephonic case management files, or 35-45 mixed files (depending on complexity)

· Follow and apply Eagle OneTM case management protocols

· Provide expert consultation on medical information's impact on the case

· Update employers on disability/medical status within 24 hours of appointments

· Adhere to jurisdictional rules and regulations for each case

· Attend field visits as needed

Skills and Competencies desired:

· Active RN licensure in state of employment

· Bachelor’s Degree preferred

· Valid driver’s license

· Proficient in Microsoft Windows/Office (Word, Excel, Outlook), internet research, computer navigation, and should type in the 45 WPM range

· Strong organizational, communication, and customer service skills

· Ability to work in a fast-paced environment

· Bilingual abilities are a plus

· Additional certifications (i.e., CCM, CDMS, CLNC) are a plus

· Knowledge of workers’ compensation rules is a plus but not required

Benefits: Paid Holidays, PTO, Medical, Dental, Vision, Employer sponsored 401K

Company Description

Contact Dawn Stark, HR Coordinator
dstark@eagleonecms.com
Great Benefits
Paid Holidays, M-F, weekends Off