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Online Case Manager Jobs in Decatur, GA (NOW HIRING)

JAMS, Inc.

Case Manager

Atlanta, GA · On-site

$60.10K - $78.80K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Atlanta, GA

$60.10K - $78.80K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

Encompass Health

Case Manager

Mcdonough, GA · On-site

$18.25 - $23.50/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where ...

Encompass Health

Case Manager

Atlanta, GA

$19.25 - $24.75/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where ...

JAMS, Inc.

Case Manager

Atlanta, GA

$19.25 - $24.75/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

Encompass Health Corporation

Case Manager

Mcdonough, GA · On-site

$18.25 - $23.50/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where ...

Morgan & Morgan, P.A.

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as ...

Maranex

Case Manager

Atlanta, GA · Remote

$17 - $26/hr

Case Manager Our Company is seeking a Case Manager for a Revenue Cycle Management role. Our ideal applicant will have experience in client-focused case management and/or customer account management.

The Forge Companies

Case Manager

Alpharetta, GA · On-site +1

$19.50 - $25.25/hr

Job Summary The Case Manager serves as the primary point of contact for law firms and plaintiffs throughout the funding process. This role requires strong organizational, communication, and ...

The Forge Companies

Case Manager

Alpharetta, GA · On-site +1

$18.75 - $24.25/hr

Job Summary The Case Manager serves as the primary point of contact for law firms and plaintiffs throughout the funding process. This role requires strong organizational, communication, and ...

thryvlgbt

Case manager

Atlanta, GA

$19.25 - $24.75/hr

Case ManagerLocation: Atlanta, GA, 30303Skills: Organized We are seeking a highly organized Case Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing a ...

Morgan & Morgan, P.A.

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as ...

CarePerks LLC

Case Manager

Tucker, GA

$18.75 - $24.25/hr

As a Medical Case Manager, you will play a crucial role in coordinating and overseeing the medical care and services for our clients. Your primary responsibility will be to assess the needs of each ...

dekalbcsb

Case Manager

Decatur, GA · On-site

$19.50 - $25.25/hr

Case Manager Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia. We offer a ...

thryvlgbt

Case Manager Supervisor

Atlanta, GA

$19.25 - $24.75/hr

Case Manager Supervisor We are seeking a highly motivated and experienced Case Manager Supervisor to join our team. The successful candidate will be responsible for overseeing a team of case managers ...

Alexander Shunnarah Trial Attorneys

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Minimum 1 year of Legal Case Manager experience required; 3-5 years preferred * Proven ability in drafting and reviewing legal documents. * Experience in medical records management and understanding ...

DeKalb Community Service Board

Case Manager

Decatur, GA · On-site

$19.50 - $25.25/hr

Case Manager Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia. We offer a ...

Alexander Shunnarah Trial Attorneys

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Minimum 1 year of Legal Case Manager experience required; 3-5 years preferred * Proven ability in drafting and reviewing legal documents. * Experience in medical records management and understanding ...

MedCura Health

Case Manager

Stone Mountain, GA · On-site

$18 - $23.25/hr

Overview The Case Manager plays a vital role in supporting patients across multiple specialties by coordinating care, facilitating access to services, and ensuring continuity throughout the health ...

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Online Case Manager information

See Decatur, GA salary details

$18

$46

$78

How much do online case manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for online case manager in Decatur, GA is $46.41, according to ZipRecruiter salary data. Most workers in this role earn between $34.52 and $56.11 per hour, depending on experience, location, and employer.

What is an Online Case Manager job?

An Online Case Manager is a professional who provides remote support to clients by assessing their needs, developing care plans, and coordinating services. They typically work in healthcare, social services, or legal fields, ensuring clients receive appropriate resources and assistance. Communication is primarily done through phone, email, and virtual meetings. Their role involves documentation, advocacy, and ongoing case evaluation to improve client outcomes.

What are the key skills and qualifications needed to thrive in the Online Case Manager position, and why are they important?

To thrive as an Online Case Manager, you need a background in social work, counseling, or a related field, combined with strong organizational and communication skills. Familiarity with case management software, secure messaging platforms, and knowledge of privacy regulations like HIPAA are commonly required. Exceptional problem-solving ability, empathy, and the capacity to work independently make someone stand out in this position. These skills enable effective support for clients in a remote environment, ensuring timely coordination and positive outcomes.

What does a typical day look like for an Online Case Manager?

A typical day for an Online Case Manager involves managing a caseload of clients by reviewing their needs, coordinating digital resources, and facilitating virtual meetings or check-ins. You'll use online management systems to track progress, document interactions, and ensure accurate and timely follow-ups on client action plans. Collaboration is often required with external partners, healthcare providers, or internal team members through phone calls, video conferences, or secure messaging platforms. The remote nature of the job allows for flexibility but also requires excellent organizational skills and self-motivation to balance multiple cases and deadlines efficiently.
More about Online Case Manager jobs
What job categories do people searching Online Case Manager jobs in Decatur, GA look for? The top searched job categories for Online Case Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Case Manager jobs? Cities near Decatur, GA with the most Online Case Manager job openings:
Online Case Manager jobs near you
Infographic showing various Online Case Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 1% As Needed, 47% Full Time, 50% Part Time, and 2% Contract. Highlights an 72% Physical, 7% Hybrid, and 21% Remote job distribution, with an average salary of $96,529 per year, or $46.4 per hour.
Case Manager

Case Manager

JAMS, Inc.

Atlanta, GA • On-site

$60.10K - $78.80K/yr

Full-time

Posted 13 days ago

Job description

Overview
We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you.
A Brief Overview
The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and experiences. The CM focuses on mastering the fundamentals of case management while maintaining excellent client relationships and contributing to the overall success of the alternative dispute resolution ("ADR") process.
Responsibilities
What you will do
  • Manages case files, maintains accurate records and ensures that all case-related documents are up to date.
  • Prepares and distributes panelist lists in response to arbitration filings or client requests, in partnership with local management, the Arbitration Practice Team, and ADRC, ADRS, and SCM colleagues.
  • Schedules and coordinates hearings, conference calls, and other case-related activities to meet client and panelist needs.
  • Provides exceptional client service by responding promptly to general inquiries and website information requests.
  • Supports their assigned panelists with basic administrative tasks related to their ADR practices; ensures timely follow-up on case-related actions.
  • Monitors case timeliness and deadlines; ensures all milestones are met.
  • Communicates effectively with clients, panelists, and team members to resolve basic questions or issues that arise during the case lifecycle.
  • Engages in learning opportunities to expand knowledge in the company's processes and tools to become proficient in case management systems and workflows.
  • Builds foundational knowledge of ADR practices and procedures through training and hands-on experience.
  • Other duties as assigned within similar scope.

Qualifications
  • Bachelor's Degree in Business, Operations, Management, or related field. (Preferred)
  • 2-4 years of working in case management. (Required)
  • 2-4 years of working in legal and client service role. (Required)
  • 1-3 years For internal candidates, proven ability as a Case Coordinator, or similar position. (Required)
  • Proficiency in all ADR processes and procedures including mediation, arbitration and court reference matters. (Required proficiency)
  • Knowledge of Panelists' proficiency, practice areas and preferences in the local Resolution Center (RC). (Preferred proficiency)
  • Computer literate and proficient in all software programs required for the position. (Required proficiency)
  • Written and verbal communication skills. (Required proficiency)
  • Emotional intelligence and adaptability under pressure. (Required proficiency)
  • Ability to organize, prioritize, and manage multiple responsibilities and tasks in a quick-paced environment. (Required proficiency)

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