Manager of ADR Services
$75K - $80K/yr
Manages arbitration and mediation cases; ensures information is entered and maintained in an online case management system (PRISM); utilizes discretion and independent judgment by applying high-level ...
Manager of ADR Services
$75K - $80K/yr
Manages arbitration and mediation cases; ensures information is entered and maintained in an online case management system (PRISM); utilizes discretion and independent judgment by applying high-level ...
Case Manager
$19.25 - $24.75/hr
A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...
Case Manager
$19.25 - $24.75/hr
A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...
Case Manager
$60K - $78K/yr
A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...
Case Manager
$60K - $78K/yr
A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...
Case Manager
Atlanta, GA · On-site
$19.25 - $24.75/hr
The Case Manager plays an important role in supporting clients throughout their personal injury cases by maintaining consistent communication, coordinating medical treatment, and ensuring case ...
Case Manager
Atlanta, GA · On-site
$19.25 - $24.75/hr
The Case Manager plays an important role in supporting clients throughout their personal injury cases by maintaining consistent communication, coordinating medical treatment, and ensuring case ...
Case Manager
Atlanta, GA · On-site
$19.25 - $24.75/hr
Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where ...
Case Manager
Atlanta, GA · On-site
$19.25 - $24.75/hr
Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where ...
Case Manager
Atlanta, GA · On-site
$60K - $78K/yr
A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...
Case Manager
Atlanta, GA · On-site
$60K - $78K/yr
A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...
Case Manager
$19.25 - $24.75/hr
As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as ...
Case Manager
$19.25 - $24.75/hr
As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as ...
Case Manager
Marietta, GA · On-site
$19 - $24.50/hr
The Case Manager plays an important role in supporting clients throughout their personal injury cases by maintaining consistent communication, coordinating medical treatment, and ensuring case ...
Case Manager
Marietta, GA · On-site
$19 - $24.50/hr
The Case Manager plays an important role in supporting clients throughout their personal injury cases by maintaining consistent communication, coordinating medical treatment, and ensuring case ...
Case Manager
$19.25 - $24.75/hr
As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as ...
Case Manager
$19.25 - $24.75/hr
As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as ...
Case Manager
Atlanta, GA · Remote
$17 - $26/hr
Case Manager Our Company is seeking a Case Manager for a Revenue Cycle Management role. Our ideal applicant will have experience in client-focused case management and/or customer account management.
Quick apply
Case Manager
Atlanta, GA · Remote
$17 - $26/hr
Case Manager Our Company is seeking a Case Manager for a Revenue Cycle Management role. Our ideal applicant will have experience in client-focused case management and/or customer account management.
Case Manager
Atlanta, GA · Remote
$17 - $26/hr
Case Manager Our Company is seeking a Case Manager for a Revenue Cycle Management role. Our ideal applicant will have experience in client-focused case management and/or customer account management.
Quick apply
Case Manager
Atlanta, GA · Remote
$17 - $26/hr
Case Manager Our Company is seeking a Case Manager for a Revenue Cycle Management role. Our ideal applicant will have experience in client-focused case management and/or customer account management.
Case Manager
Sandy Springs, GA · On-site +1
$19.75 - $25.50/hr
Bilingual Case Manager (English/Spanish) Georgia (Remote/Hybrid) About BK Behavior BK Behavior is a leading provider of Applied Behavior Analysis (ABA) services dedicated to improving the lives of ...
Case Manager
Sandy Springs, GA · On-site +1
$19.75 - $25.50/hr
Bilingual Case Manager (English/Spanish) Georgia (Remote/Hybrid) About BK Behavior BK Behavior is a leading provider of Applied Behavior Analysis (ABA) services dedicated to improving the lives of ...
Case Manager
Sandy Springs, GA · On-site
$19.25 - $24.75/hr
Bilingual Case Manager (English/Spanish) - Georgia (Remote/Hybrid)About BK Behavior BK Behavior is a leading provider of Applied Behavior Analysis (ABA) services dedicated to improving the lives of ...
Case Manager
Sandy Springs, GA · On-site
$19.25 - $24.75/hr
Bilingual Case Manager (English/Spanish) - Georgia (Remote/Hybrid)About BK Behavior BK Behavior is a leading provider of Applied Behavior Analysis (ABA) services dedicated to improving the lives of ...
Case Manager
Atlanta, GA · On-site
$19.25 - $24.75/hr
Are you ready to make a significant impact in personal injury cases? We're on the lookout for a dedicated and detail-oriented Case Manager to join our team and support our attorneys through all ...
Case Manager
Atlanta, GA · On-site
$19.25 - $24.75/hr
Are you ready to make a significant impact in personal injury cases? We're on the lookout for a dedicated and detail-oriented Case Manager to join our team and support our attorneys through all ...
Case Manager
Atlanta, GA · On-site +1
$19.25 - $24.75/hr
Bilingual Case Manager (English/Spanish) - Georgia (Remote/Hybrid)About BK Behavior BK Behavior is a leading provider of Applied Behavior Analysis (ABA) services dedicated to improving the lives of ...
Quick apply
Case Manager
Atlanta, GA · On-site +1
$19.25 - $24.75/hr
Bilingual Case Manager (English/Spanish) - Georgia (Remote/Hybrid)About BK Behavior BK Behavior is a leading provider of Applied Behavior Analysis (ABA) services dedicated to improving the lives of ...
Case manager
$19.25 - $24.75/hr
Case ManagerLocation: Atlanta, GA, 30303Skills: Organized We are seeking a highly organized Case Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing a ...
Case manager
$19.25 - $24.75/hr
Case ManagerLocation: Atlanta, GA, 30303Skills: Organized We are seeking a highly organized Case Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing a ...
Case Manager
Atlanta, GA · On-site
$19.25 - $24.75/hr
As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as ...
Case Manager
Atlanta, GA · On-site
$19.25 - $24.75/hr
As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as ...
Case Manager
Atlanta, GA · On-site
$19.25 - $24.75/hr
As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as ...
Case Manager
Atlanta, GA · On-site
$19.25 - $24.75/hr
As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as ...
Case Manager
$19.25 - $24.75/hr
Minimum 1 year of Legal Case Manager experience required; 3-5 years preferred * Proven ability in drafting and reviewing legal documents. * Experience in medical records management and understanding ...
Quick apply
Case Manager
$19.25 - $24.75/hr
Minimum 1 year of Legal Case Manager experience required; 3-5 years preferred * Proven ability in drafting and reviewing legal documents. * Experience in medical records management and understanding ...
Case Manager
Atlanta, GA · On-site
$19.25 - $24.75/hr
Minimum 1 year of Legal Case Manager experience required; 3-5 years preferred * Proven ability in drafting and reviewing legal documents. * Experience in medical records management and understanding ...
Case Manager
Atlanta, GA · On-site
$19.25 - $24.75/hr
Minimum 1 year of Legal Case Manager experience required; 3-5 years preferred * Proven ability in drafting and reviewing legal documents. * Experience in medical records management and understanding ...
Online Case Manager information
See Decatur, GA salary details
$18.78 - $24.17
3% of jobs
$24.17 - $29.57
6% of jobs
$34.46 is the 25th percentile. Wages below this are outliers.
$29.57 - $34.97
17% of jobs
$34.97 - $40.37
20% of jobs
The median wage is $41.45 / hr.
$40.37 - $45.77
16% of jobs
$45.77 - $51.16
11% of jobs
$52.32 is the 75th percentile. Wages above this are outliers.
$51.16 - $56.56
7% of jobs
$56.56 - $61.96
6% of jobs
$61.96 - $67.36
5% of jobs
$67.36 - $72.76
4% of jobs
$72.76 - $78.15
3% of jobs
$18
$46
$78
How much do online case manager jobs pay per hour?
As of Jul 31, 2026, the average hourly pay for online case manager in Decatur, GA is $46.41, according to ZipRecruiter salary data. Most workers in this role earn between $34.52 and $56.11 per hour, depending on experience, location, and employer.
What is an Online Case Manager job?
An Online Case Manager is a professional who provides remote support to clients by assessing their needs, developing care plans, and coordinating services. They typically work in healthcare, social services, or legal fields, ensuring clients receive appropriate resources and assistance. Communication is primarily done through phone, email, and virtual meetings. Their role involves documentation, advocacy, and ongoing case evaluation to improve client outcomes.
What does a typical day look like for an Online Case Manager?
A typical day for an Online Case Manager involves managing a caseload of clients by reviewing their needs, coordinating digital resources, and facilitating virtual meetings or check-ins. You'll use online management systems to track progress, document interactions, and ensure accurate and timely follow-ups on client action plans. Collaboration is often required with external partners, healthcare providers, or internal team members through phone calls, video conferences, or secure messaging platforms. The remote nature of the job allows for flexibility but also requires excellent organizational skills and self-motivation to balance multiple cases and deadlines efficiently.
What are the key skills and qualifications needed to thrive in the Online Case Manager position, and why are they important?
To thrive as an Online Case Manager, you need a background in social work, counseling, or a related field, combined with strong organizational and communication skills. Familiarity with case management software, secure messaging platforms, and knowledge of privacy regulations like HIPAA are commonly required. Exceptional problem-solving ability, empathy, and the capacity to work independently make someone stand out in this position. These skills enable effective support for clients in a remote environment, ensuring timely coordination and positive outcomes.
What are popular job titles related to Online Case Manager jobs in Decatur, GA? For Online Case Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Online Case Manager jobs in Decatur, GA look for? The top searched job categories for Online Case Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Case Manager jobs? Cities near Decatur, GA with the most Online Case Manager job openings:
$75K - $80K/yr
Full-time
Medical, Dental, Vision, Retirement
Posted 7 days ago
American Arbitration Association rating
9.0
Based on 6 frontline employees who took The Breakroom Quiz
23rd of 479 rated business services
Job description
Description
Overview
Join our dedicated team as a Manager of ADR Services! Be at the forefront of administering arbitration and mediation cases while leading a team of skilled case administrators.
Compensation: $75,000 - $80,000 annual salary plus 10% incentive opportunity.
Work Arrangement: Hybrid
Named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Responsibilities
- Serves as primary contact with parties, party representatives, arbitrators, and mediators on assigned cases; consults with management as needed.
- Manages arbitration and mediation cases; ensures information is entered and maintained in an online case management system (PRISM); utilizes discretion and independent judgment by applying high-level knowledge and understanding of the AAA's rules and procedures on assigned cases.
- Supervises case administrators; carries out supervisory responsibilities in accordance with the AAA's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Conducts administrative conference calls; facilitates and proactively participates in preliminary hearing conferences fostering and promoting the AAA brand of services; and is a resource for clients and arbitrators.
- Ensures confidentiality of case information and records; adheres to the AAA's information security and data privacy policies, procedures, and practices.
- Ensures the ADR process is managed effectively, deadlines are met, neutrality is maintained during client interactions, and roadblocks are identified and resolved.
- Review newly assigned cases and contact the filing party to resolve deficient filings.
- Resolves case-related issues; escalates matters to management as appropriate.
- Advises panelists on procedural hearing management, jurisdiction, and related issues and assists in monitoring panelists' case management skills.
- Develops and sustains client relationships to ensure trust and respect for AAA and its services.
- Collaborates with colleagues in case management centers and regional offices on client service and trends in the ADR industry.
- Provides feedback to management and regional colleagues regarding interaction with arbitrators and mediators.
- Demonstrates regular, reliable, and predictable job attendance.
- Attends on-site and in-person meetings and training sessions.
Qualifications
Education & Experience: Bachelor's degree in a business-related discipline; 1-2 years of experience in a leadership or supervisory role; 4-6 years of experience in comprehensive customer service management in a law office or judicial industry; or an equivalent combination of education and work experience.
Technology Skills: Intermediate proficiency with Microsoft Word, Excel, Outlook, and online case management systems.
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
What American Arbitration Association employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About American Arbitration Association
Sourced by ZipRecruiter
The American Arbitration Association (AAA), situated in New York, NY, operates in the dispute resolution sector and it plays an essential role in the global business environment. Established in 1926, AAA has increased access to and improved the quality of justice through its range of dispute resolution services, including arbitration and mediation, as well as educational programs. The core mission of AAA is to help individuals and organizations of all sizes manage conflict and resolve disputes in a manner that is fair, swift, and economical. Over the years, AAA has been instrumental in engineering conflict management and dispute resolution techniques that have been recognized and adopted worldwide.
Industry
Mediation and negotiation services
Company size
501 - 1,000 Employees
Headquarters location
New York, NY, US
Year founded
1926