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Online Case Manager Jobs in Decatur, GA (NOW HIRING)

The Forge Companies

Senior Case Manager

Alpharetta, GA · On-site +1

Job Summary The Senior Case Manager serves as the primary point of contact for law firms and plaintiffs throughout the funding process. This role requires strong organizational, communication, and ...

Wave Dental Professionals

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Guide patients through financial options and increase case acceptance * Utilize and manage third-party financing platforms (CareCredit, Sunbit, Cherry, etc.) * Collaborate closely with doctors ...

Wave Dental Professionals

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Guide patients through financial options and increase case acceptance * Utilize and manage third-party financing platforms (CareCredit, Sunbit, Cherry, etc.) * Collaborate closely with doctors ...

Buckhead Smile Center

Case Manager

Atlanta, GA

$19.25 - $24.75/hr

Guide patients through financial options and increase case acceptance * Utilize and manage third-party financing platforms (CareCredit, Sunbit, Cherry, etc.) * Collaborate closely with doctors ...

UHS

Social Worker/Case Manager (MSW)

Atlanta, GA

$21 - $27.50/hr

Responsibilities Case Manager/Social Worker (MSW) Peachford Hospital is a 246-bed, acute care ... After you apply online and submit your resume, a member of our recruiting team will review your ...

Healthy MD

Case Manager

Atlanta, GA

$19.25 - $24.75/hr

CORE JOB SUMMARY The Case Manager (CM) will perform multi-skilled tasks to assist the medical providers. The CM shall assist patients' healthcare management and clinical procedures in a culturally ...

Healthy MD

Case Manager

Atlanta, GA

$19.25 - $24.75/hr

CORE JOB SUMMARY The Case Manager (CM) will perform multi-skilled tasks to assist the medical providers. The CM shall assist patients' healthcare management and clinical procedures in a culturally ...

Elevance Health

Nurse Case Manager II

Atlanta, GA · On-site

Nurse Case Manager II Telephonic Nurse Case Manager II Location: This role enables associates to ... This position requires an on-line pre-employment skills assessment. The assessment is free of ...

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Online Case Manager information

See Decatur, GA salary details

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$46

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How much do online case manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for online case manager in Decatur, GA is $46.41, according to ZipRecruiter salary data. Most workers in this role earn between $34.52 and $56.11 per hour, depending on experience, location, and employer.

What is an Online Case Manager job?

An Online Case Manager is a professional who provides remote support to clients by assessing their needs, developing care plans, and coordinating services. They typically work in healthcare, social services, or legal fields, ensuring clients receive appropriate resources and assistance. Communication is primarily done through phone, email, and virtual meetings. Their role involves documentation, advocacy, and ongoing case evaluation to improve client outcomes.

What are the key skills and qualifications needed to thrive in the Online Case Manager position, and why are they important?

To thrive as an Online Case Manager, you need a background in social work, counseling, or a related field, combined with strong organizational and communication skills. Familiarity with case management software, secure messaging platforms, and knowledge of privacy regulations like HIPAA are commonly required. Exceptional problem-solving ability, empathy, and the capacity to work independently make someone stand out in this position. These skills enable effective support for clients in a remote environment, ensuring timely coordination and positive outcomes.

What does a typical day look like for an Online Case Manager?

A typical day for an Online Case Manager involves managing a caseload of clients by reviewing their needs, coordinating digital resources, and facilitating virtual meetings or check-ins. You'll use online management systems to track progress, document interactions, and ensure accurate and timely follow-ups on client action plans. Collaboration is often required with external partners, healthcare providers, or internal team members through phone calls, video conferences, or secure messaging platforms. The remote nature of the job allows for flexibility but also requires excellent organizational skills and self-motivation to balance multiple cases and deadlines efficiently.
More about Online Case Manager jobs
What job categories do people searching Online Case Manager jobs in Decatur, GA look for? The top searched job categories for Online Case Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Case Manager jobs? Cities near Decatur, GA with the most Online Case Manager job openings:
Online Case Manager jobs near you
Infographic showing various Online Case Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 1% As Needed, 47% Full Time, 50% Part Time, and 2% Contract. Highlights an 72% Physical, 7% Hybrid, and 21% Remote job distribution, with an average salary of $96,529 per year, or $46.4 per hour.
Senior Case Manager

Senior Case Manager

The Forge Companies

Alpharetta, GA • On-site, Remote

Full-time

Posted 16 days ago

Job description

Job Summary

The Senior Case Manager serves as the primary point of contact for law firms and plaintiffs throughout the funding process. This role requires strong organizational, communication, and analytical skills to manage case files, evaluate case documentation, and coordinate the flow of information across settlement advance transaction process. The role is responsible for overseeing complex case files, maintaining relationships with key law firms, and funding and discount decisions within their authority. This role also serves as a mentor and resource for other team members, helping ensure consistency, accuracy, and responsiveness

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Case Intake & File Management

  • Receive and review applications for settlement advances.
  • Gather necessary documentation from plaintiffs and attorneys, including police reports, medical records, insurance information, and demand letters.
  • Coordinate document execution for funding agreements and lien filings.
  • Provide clear and empathetic communication to clients regarding application status, requirements, and funding process.

Case & Relationship Management

  • Maintain accurate and up-to-date records in case management and CRM systems.
  • Serve as lead point of contact for high-value and key law firm relationships.
  • Manage complex and higher-risk cases requiring additional review and discretion.

Compliance & Risk Control

  • Ensure all cases are processed in accordance with company policies, state regulations, and ethical guidelines.
  • Track outstanding liens and monitor repayment status post-settlement.
  • Flag and escalate potential risks or discrepancies to management.
  • Process repayments according to company policy.

Funding & Discount Authority

  • Exercise elevated authority for approving settlement advances, disbursements, and discounts within established thresholds.
  • Identify exceptions and recommend adjustments to management when outside authority limits.

Team Support & Mentorship

  • Provide guidance, best practices, and informal training to Case Managers.
  • Monitor workflow, help balance caseloads, and ensure deadlines are met.
  • Model professional communication with attorneys, plaintiffs, and internal stakeholders.
  • Work closely across all departments to ensure seamless execution of funding transactions. Facilitate communication and coordination among all parties involved.

Other duties as assigned.

Desired Knowledge, Skills, and Abilities

  • 5+ years of experience in legal funding, personal injury law, legal services, financial services, case management, or a related field.
  • Bachelor’s degree in finance, business administration, legal studies, or a related field preferred.
  • Experience working directly with law firms, attorneys, paralegals, and plaintiff clients.
  • Strong understanding of personal injury litigation, case lifecycles, and settlement advance or legal funding processes; funding experience is strongly preferred.
  • Ability to communicate professionally with plaintiff clients and law firms throughout the intake and funding process.
  • Excellent customer service and relationship-management skills with the ability to build trust and maintain strong partnerships with law firms and clients.
  • Highly detail-oriented with strong data entry, documentation, and organizational skills.
  • Proficiency with CRM and case management systems (such as Salesforce) and Microsoft Office Suite.
  • Ability to quickly learn compliance requirements, financial service workflows, and internal funding procedures.
  • Bilingual (Spanish) candidates are strongly preferred.

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 10 pounds at times.

Travel Requirements

  • Less than 5% of the time, but occasional travel may be necessary.

*This role will be fully remote or hybrid in Alpharetta, GA (preferred)

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