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Online Case Manager Jobs in Decatur, GA (NOW HIRING)

Case Manager

Stone Mountain, GA

$18 - $23.25/hr

The Case Manager plays a vital role in supporting patients across multiple specialties by coordinating care, facilitating access to services, and ensuring continuity throughout the healthcare journey.

Case Manager

Marietta, GA · On-site

$55K/yr

Job Type Full-time Description Case Manager - East Cobb Family Dentistry Location: Marietta, GA East Cobb Family Dentistry, a modern and fast-growing dental practice in Marietta, GA , is seeking a ...

Case Manager

Marietta, GA · On-site

$19 - $24.50/hr

Description Case Manager - East Cobb Family Dentistry Location: Marietta, GA East Cobb Family Dentistry, a modern and fast-growing dental practice in Marietta, GA , is seeking a Case Manager to ...

Case Manager

Stone Mountain, GA

$18 - $23.25/hr

Overview The Case Manager plays a vital role in supporting patients across multiple specialties by coordinating care, facilitating access to services, and ensuring continuity throughout the health ...

Case Manager

Marietta, GA · On-site

$19 - $24.50/hr

Case Manager - East Cobb Family Dentistry Location: Marietta, GA East Cobb Family Dentistry, a modern and fast-growing dental practice in Marietta, GA , is seeking a Case Manager to support our ...

Job Summary The Senior Case Manager serves as the primary point of contact for law firms and plaintiffs throughout the funding process. This role requires strong organizational, communication, and ...

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Online Case Manager information

See Decatur, GA salary details

$18

$46

$78

How much do online case manager jobs pay per hour?

As of May 31, 2026, the average hourly pay for online case manager in Decatur, GA is $46.41, according to ZipRecruiter salary data. Most workers in this role earn between $34.52 and $56.11 per hour, depending on experience, location, and employer.

What is an Online Case Manager job?

An Online Case Manager is a professional who provides remote support to clients by assessing their needs, developing care plans, and coordinating services. They typically work in healthcare, social services, or legal fields, ensuring clients receive appropriate resources and assistance. Communication is primarily done through phone, email, and virtual meetings. Their role involves documentation, advocacy, and ongoing case evaluation to improve client outcomes.

What are the key skills and qualifications needed to thrive in the Online Case Manager position, and why are they important?

To thrive as an Online Case Manager, you need a background in social work, counseling, or a related field, combined with strong organizational and communication skills. Familiarity with case management software, secure messaging platforms, and knowledge of privacy regulations like HIPAA are commonly required. Exceptional problem-solving ability, empathy, and the capacity to work independently make someone stand out in this position. These skills enable effective support for clients in a remote environment, ensuring timely coordination and positive outcomes.

What does a typical day look like for an Online Case Manager?

A typical day for an Online Case Manager involves managing a caseload of clients by reviewing their needs, coordinating digital resources, and facilitating virtual meetings or check-ins. You'll use online management systems to track progress, document interactions, and ensure accurate and timely follow-ups on client action plans. Collaboration is often required with external partners, healthcare providers, or internal team members through phone calls, video conferences, or secure messaging platforms. The remote nature of the job allows for flexibility but also requires excellent organizational skills and self-motivation to balance multiple cases and deadlines efficiently.
What cities near Decatur, GA are hiring for Online Case Manager jobs? Cities near Decatur, GA with the most Online Case Manager job openings:
Infographic showing various Online Case Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 1% As Needed, 47% Full Time, 50% Part Time, and 2% Contract. Highlights an 72% Physical, 7% Hybrid, and 21% Remote job distribution, with an average salary of $96,529 per year, or $46.4 per hour.
Case Manager

$18 - $23.25/hr

Full-time

Posted 12 days ago


Job description

The Case Manager plays a vital role in supporting patients across multiple specialties by coordinating care, facilitating access to services, and ensuring continuity throughout the healthcare journey. Working under the direction of the Director of Clinical Quality, this position helps bridge gaps in care, reduce barriers, and promote patient-centered outcomes.


  • Active Licensed Practical Nurse (LPN) license in the state of Georgia.
  • 2+ years of experience in outpatient care coordination, case management, or nursing.
  • Familiarity with EMR systems and documentation standards.
  • Experience in a multi-specialty or community health setting.
  • Knowledge of Medicaid/Medicare and commercial insurance processes.
  • Excellent communication, organizational, leadership and customer service skills.
  • Excellent phone etiquette.

  • Assess patient needs and develop individualized care plans in collaboration with providers and clinical teams.
  • Coordinate referrals, follow-ups, and transitions between specialties and external services.
  • Monitor patient progress and proactively address gaps in care or barriers to treatment.
  • Maintain accurate and timely documentation in the Electronic Health Record (EHR).
  • Ensure compliance with federal, state, and organizational guidelines, including company and regulatory standards.
  • Track and report patient outcomes, service utilization, and care plan adherence.
  • Serve as a liaison between patients, providers, referral coordinators, and external agencies.
  • Participate in department team meetings to review complex cases and align care strategies.
  • Communicate effectively with patients to provide education, support, and advocacy.
  • Assist in collecting and analyzing data related to care coordination and patient outcomes.
  • Support quality improvement initiatives led by the Director of Clinical Quality.
  • Contribute to departmental goals by working referral, prior authorization, and refill queues in the EHR when needed.
  • Conduct patient intake and clinical triage, assessing presenting concerns, and promptly consulting with providers when expanded clinical guidance or urgent care decisions are needed.