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Human Services Case Manager Jobs in Decatur, GA (NOW HIRING)

Adult Protective Services Case Manager 2

Jonesboro, GA ยท On-site

$18.75 - $24/hr

Department of Human Services Job Requisition ID: JR0000003569 Shift: Day (United States of America ... May serve as case managers and evaluate, investigate and resolve complaints. Acts as a liaison ...

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Knowledge of human behaviors, gerontology, community organization, service system development along ... Case managers must demonstrate successful team participation, written and verbal communication ...

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Knowledge of human behaviors, gerontology, community organization, service system development along ... Case managers must demonstrate successful team participation, written and verbal communication ...

Do you love using your human services professional skills? Do you have experience in Case ... Overall respnsibilities for Case management; assumes role of community support as well as ...

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Human Services Professional

Hampton, GA ยท On-site

$42K - $48K/yr

Do you love using your human services professional skills? Do you have experience in Case ... Overall respnsibilities for Case management; assumes role of community support as well as ...

Do you love using your human services professional skills? Do you have experience in Case ... Overall respnsibilities for Case management; assumes role of community support as well as ...

New

Do you love using your human services professional skills? Do you have experience in Case ... Overall respnsibilities for Case management; assumes role of community support as well as ...

New

Do you love using your human services professional skills? Do you have experience in Case ... Overall respnsibilities for Case management; assumes role of community support as well as ...

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Human Services Case Manager information

See Decatur, GA salary details

$5

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How much do human services case manager jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for human services case manager in Decatur, GA is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.70 per hour, depending on experience, location, and employer.

What is a human services case manager?

Human Services Case Managers are professionals who help individuals and families access social services, resources, and support tailored to their needs. They assess clients' situations, develop care plans, coordinate services like housing, healthcare, or counseling, and monitor progress to ensure goals are met. Case managers act as advocates, connecting clients with community resources and providing ongoing support throughout the process. Their work is essential in helping people overcome challenges related to mental health, substance abuse, poverty, and family issues.

What are the key skills and qualifications needed to thrive as a human services case manager?

To thrive as a Human Services Case Manager, you need a background in social work or a related field, case management experience, and often a bachelor's degree in social sciences. Familiarity with case management software, client databases, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong interpersonal skills, active listening, and cultural sensitivity help build trust and effectively advocate for clients. These abilities ensure effective client support, resource coordination, and successful outcomes in complex social service environments.

What are some common challenges human services case managers face when working with diverse client populations?

Human Services Case Managers often encounter challenges such as language barriers, cultural differences, and varying levels of client engagement. Navigating these challenges requires strong communication skills, cultural competence, and adaptability. Case managers must also balance large caseloads, manage time effectively, and collaborate closely with other agencies or service providers to ensure clients receive comprehensive support. Continuous learning and seeking feedback from colleagues can help case managers address these challenges and deliver better outcomes for clients.

What is the difference between Human Services Case Manager vs Social Worker?

AspectHuman Services Case ManagerSocial Worker
CredentialsOften requires a bachelor's degree in human services, social work, or related fieldTypically requires a bachelor's or master's degree in social work (BSW or MSW) and licensure
Work EnvironmentCommunity agencies, healthcare facilities, schools, non-profitsHospitals, mental health clinics, government agencies, private practices
Employer & IndustryNon-profits, government programs, healthcare organizationsHealthcare, mental health, child welfare, government agencies

While both roles focus on supporting individuals in need, Human Services Case Managers primarily coordinate services and connect clients with resources, often with a bachelor's degree. Social Workers typically have advanced degrees and may provide therapy, advocacy, and case management, often working in clinical settings. Both roles are vital in the social services industry but differ in scope and qualifications.

What job categories do people searching Human Services Case Manager jobs in Decatur, GA look for?

The top searched job categories for Human Services Case Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Human Services Case Manager jobs?

Cities near Decatur, GA with the most Human Services Case Manager job openings:

Infographic showing various Human Services Case Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,083 per year, or $21.7 per hour.

Adult Protective Services Case Manager 2

Georgia

Jonesboro, GA โ€ข On-site

$18.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 hours ago

Posted today


Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Adult Protective Services Case Manager 2

Agency:

Department of Human Services

Job Requisition ID:

JR0000003569

Shift:

Day (United States of America)

Compensation Details:

Job Description:

Stronger Families for a Stronger Georgia.The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.


What we offer.Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.


Start your career in public service.The Georgia Department of Human Services (DHS), Division of Aging Services (DAS), Adult Protective Services (APS) is seeking candidates for the position ofAdult Protective Services Case Manager 2.This position is located in Clayton County, Georgia and will primarily cover the additional counties of Fayette and Spalding.

JOIN OUR TEAM!!!

Job Description:

Pay Grade: J
Under general supervision, provides personal support services and crisis intervention to clients. May serve as case managers and evaluate, investigate and resolve complaints. Acts as a liaison between client and service providers.
Role and Responsibilities:

  • Performs initial investigations of protective service reports for cases meeting Adult Protective Services (APS) criteria and determines appropriateness of intervention within a standard of promptness.
  • Evaluates the level of risk to clients and takes appropriate action to ensure safety.
  • Provides follow-up, consultations and other applicable resources to stabilize situation to prevent further recurrence of Abuse/Neglect/Exploitation.
  • Initiates the legal process for guardianship as a last resort for the protection of incapacitated adults.
  • Maintains required documentation and completes reports within standards of promptness.
  • Maintains knowledge of current policies, laws, trends and developments in the field by attending training sessions and meetings.
  • Performs other professional responsibilities as assigned.

Core Competencies:

  • Provides services and information to and honors all of the State's commitments to internal and external customers by providing helpful, courteous, accessible, responsive, and knowledgeable service.
  • Cooperates with others to accomplish common goals and works as a team player within and across departments to achieve shared goals.
  • Treats others with dignity and respect, maintains a friendly demeanor and values the contributions of others.
  • Delivers consistently required business results and meets achievable yet aggressive goals.
  • Complies with quality standards and meets deadlines.
  • Maintains focus on agency and State goals.
  • Displays honesty, accountability, and a strong commitment to his or her public duty and presents oneself as a credible representative of the agency and State to maintain the public trust.
  • Demonstrates ability to make sound judgments and develops effective, viable solutions to drive the effectiveness of the Department and State.
  • Has excellent oral, written, presentation, and interpersonal communication skills.

Minimum Qualifications:

  • Bachelor's Degree in a related field from an accredited college or university;

OR

  • One (1) year of experience at the lower level Adult Protective Services Case Manager 1 or position equivalent.


Preferred Skills/Qualifications:Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following education/skills/experience:

  • Experience working with a specific issue facing client populations such as family violence, crisis intervention, substance abuse, services to the elderly or disabled.
  • Bachelor's degree in a Human Services program.
  • Possession of a valid driver's license and consistent access to a vehicle for required work-related activities.

Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

Additional Information:

For more detailed information about the Georgia Department Human Services

https://dhs.georgia.gov/


Employment Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the Americans with Disabilities Act (ADA), email request by the closing date of this announcement to:@hrhelpiine@dhs.ga.gov
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

Minimum Qualifications:

Bachelor's degree from an accredited college or university; or one (1) year of experience at lower level Adult Protective Svcs CM 1 (SSP170) or position equivalent.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.