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Human Services Case Manager Jobs in Decatur, GA (NOW HIRING)

The Forge Companies

Senior Case Manager

Alpharetta, GA · On-site +1

Job Summary The Senior Case Manager serves as the primary point of contact for law firms and ... Excellent customer service and relationship-management skills with the ability to build trust and ...

dekalbcsb

Day Center Outreach Case Manager

Atlanta, GA · On-site

$19.75 - $24/hr

Bachelor's degree in related fields (such as human services, counseling, criminal justice, or social work) * Two years of experience in a behavioral health setting providing case management/community ...

dekalbcsb

Case Manager-Project HEAL

Atlanta, GA · On-site

Bachelor's degree in related fields (such as human services, counseling, criminal justice, or social work) * Two years of experience in a behavioral health setting providing case management/community ...

dekalbcsb

Case Manager-Project HEAL

Atlanta, GA

Bachelor's degree in related fields (such as human services, counseling, criminal justice, or social work) * Two years of experience in a behavioral health setting providing case management/community ...

UHS

Social Worker/Case Manager (MSW)

Atlanta, GA

$21 - $27.50/hr

Social Services Case Managers are responsible for: * Conducting psychosocial assessments to ... Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to ...

dekalbcsb

Housing Support Case Manager

Decatur, GA

$20.25 - $24.50/hr

JOB SUMMARY The Housing Support Case Manager is an integral part of the Housing Support Program ... Bachelor's degree in related field (such as human services, psychology, counseling, criminal ...

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Human Services Case Manager information

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How much do human services case manager jobs pay per hour?

As of May 31, 2026, the average hourly pay for human services case manager in Decatur, GA is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Human Services Case Manager, and why are they important?

To thrive as a Human Services Case Manager, you need a background in social work or a related field, case management experience, and often a bachelor's degree in social sciences. Familiarity with case management software, client databases, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong interpersonal skills, active listening, and cultural sensitivity help build trust and effectively advocate for clients. These abilities ensure effective client support, resource coordination, and successful outcomes in complex social service environments.

What are some common challenges Human Services Case Managers face when working with diverse client populations?

Human Services Case Managers often encounter challenges such as language barriers, cultural differences, and varying levels of client engagement. Navigating these challenges requires strong communication skills, cultural competence, and adaptability. Case managers must also balance large caseloads, manage time effectively, and collaborate closely with other agencies or service providers to ensure clients receive comprehensive support. Continuous learning and seeking feedback from colleagues can help case managers address these challenges and deliver better outcomes for clients.

What are Human Services Case Managers?

Human Services Case Managers are professionals who help individuals and families access social services, resources, and support tailored to their needs. They assess clients' situations, develop care plans, coordinate services like housing, healthcare, or counseling, and monitor progress to ensure goals are met. Case managers act as advocates, connecting clients with community resources and providing ongoing support throughout the process. Their work is essential in helping people overcome challenges related to mental health, substance abuse, poverty, and family issues.

What job makes $10,000 a month without a degree?

A Human Services Case Manager typically does not earn $10,000 a month without advanced education or specialized certifications. High-paying roles that can reach this level without a degree are rare and often involve entrepreneurship, sales, real estate, or skilled trades with extensive experience. Most jobs in human services require at least some post-secondary training or certifications for higher salaries.

What is the difference between Human Services Case Manager vs Social Worker?

AspectHuman Services Case ManagerSocial Worker
CredentialsOften requires a bachelor's degree in human services, social work, or related fieldTypically requires a bachelor's or master's degree in social work (BSW or MSW) and licensure
Work EnvironmentCommunity agencies, healthcare facilities, schools, non-profitsHospitals, mental health clinics, government agencies, private practices
Employer & IndustryNon-profits, government programs, healthcare organizationsHealthcare, mental health, child welfare, government agencies

While both roles focus on supporting individuals in need, Human Services Case Managers primarily coordinate services and connect clients with resources, often with a bachelor's degree. Social Workers typically have advanced degrees and may provide therapy, advocacy, and case management, often working in clinical settings. Both roles are vital in the social services industry but differ in scope and qualifications.

What job categories do people searching Human Services Case Manager jobs in Decatur, GA look for? The top searched job categories for Human Services Case Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Human Services Case Manager jobs? Cities near Decatur, GA with the most Human Services Case Manager job openings:
Human Services Case Manager jobs near you
Infographic showing various Human Services Case Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $45,083 per year, or $21.7 per hour.
Senior Case Manager

Senior Case Manager

The Forge Companies

Alpharetta, GA • On-site, Remote

Full-time

Posted 16 days ago

Job description

Job Summary

The Senior Case Manager serves as the primary point of contact for law firms and plaintiffs throughout the funding process. This role requires strong organizational, communication, and analytical skills to manage case files, evaluate case documentation, and coordinate the flow of information across settlement advance transaction process. The role is responsible for overseeing complex case files, maintaining relationships with key law firms, and funding and discount decisions within their authority. This role also serves as a mentor and resource for other team members, helping ensure consistency, accuracy, and responsiveness

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Case Intake & File Management

  • Receive and review applications for settlement advances.
  • Gather necessary documentation from plaintiffs and attorneys, including police reports, medical records, insurance information, and demand letters.
  • Coordinate document execution for funding agreements and lien filings.
  • Provide clear and empathetic communication to clients regarding application status, requirements, and funding process.

Case & Relationship Management

  • Maintain accurate and up-to-date records in case management and CRM systems.
  • Serve as lead point of contact for high-value and key law firm relationships.
  • Manage complex and higher-risk cases requiring additional review and discretion.

Compliance & Risk Control

  • Ensure all cases are processed in accordance with company policies, state regulations, and ethical guidelines.
  • Track outstanding liens and monitor repayment status post-settlement.
  • Flag and escalate potential risks or discrepancies to management.
  • Process repayments according to company policy.

Funding & Discount Authority

  • Exercise elevated authority for approving settlement advances, disbursements, and discounts within established thresholds.
  • Identify exceptions and recommend adjustments to management when outside authority limits.

Team Support & Mentorship

  • Provide guidance, best practices, and informal training to Case Managers.
  • Monitor workflow, help balance caseloads, and ensure deadlines are met.
  • Model professional communication with attorneys, plaintiffs, and internal stakeholders.
  • Work closely across all departments to ensure seamless execution of funding transactions. Facilitate communication and coordination among all parties involved.

Other duties as assigned.

Desired Knowledge, Skills, and Abilities

  • 5+ years of experience in legal funding, personal injury law, legal services, financial services, case management, or a related field.
  • Bachelor’s degree in finance, business administration, legal studies, or a related field preferred.
  • Experience working directly with law firms, attorneys, paralegals, and plaintiff clients.
  • Strong understanding of personal injury litigation, case lifecycles, and settlement advance or legal funding processes; funding experience is strongly preferred.
  • Ability to communicate professionally with plaintiff clients and law firms throughout the intake and funding process.
  • Excellent customer service and relationship-management skills with the ability to build trust and maintain strong partnerships with law firms and clients.
  • Highly detail-oriented with strong data entry, documentation, and organizational skills.
  • Proficiency with CRM and case management systems (such as Salesforce) and Microsoft Office Suite.
  • Ability to quickly learn compliance requirements, financial service workflows, and internal funding procedures.
  • Bilingual (Spanish) candidates are strongly preferred.

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 10 pounds at times.

Travel Requirements

  • Less than 5% of the time, but occasional travel may be necessary.

*This role will be fully remote or hybrid in Alpharetta, GA (preferred)

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