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Insurance Case Manager Jobs in Tennessee (NOW HIRING)

CASE MANAGER

Brentwood, TN · On-site

$19 - $24.25/hr

Responsibilities Case Manager - Foster Care Program The ideal candidate must reside in the Southern ... Automobile insurance with verification of medical liability. EEO Statement All UHS subsidiaries are ...

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

... case management process. Works as an intermediary between carriers, attorneys, medical care ... paperwork for the insurance company, state, or other regulatory bodies. • Maintains ...

Refugee Case Manager

Memphis, TN · On-site

$17.75 - $22.75/hr

As a Refugee Case Manager, you'll help carry this mission forward and make a meaningful impact ... Comprehensive health insurance (medical, dental, and vision) * 403(b) retirement plan with employer ...

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Showing results 1-20

Insurance Case Manager information

See Tennessee salary details

$29.5K

$46.1K

$67.2K

How much do insurance case manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for insurance case manager in Tennessee is $46,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $53,500.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
What job categories do people searching Insurance Case Manager jobs in Tennessee look for? The top searched job categories for Insurance Case Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Insurance Case Manager jobs? Cities in Tennessee with the most Insurance Case Manager job openings:
Infographic showing various Insurance Case Manager job openings in Tennessee as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 92% In-person, 5% Hybrid, and 3% Remote job distribution, with an average salary of $46,144 per year, or $22.2 per hour.
Case Manager Nurse

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Job description

Do you have the PRN career opportunities as a(an) Case Manager Nurse you want with your current employer? We have an exciting opportunity for you to join TriStar StoneCrest Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

Case Manager Nurse  


The Registered Nurse (RN) CM is responsible for promoting patient-centered care by coordinating the plan of care for the patient stay, managing the length of stay, ensuring appropriate resource management, and developing a safe appropriate discharge plan in collaboration with the multidisciplinary team. The RN CM facilitates the progression and transition of care using established criteria and in conjunction with the multidisciplinary team. The RN CM will coordinate activities that promote quality outcomes and patient throughput while supporting a balance of optima l care and appropriate resource utilization.  


What you will do in this role  


  • Provides case management services for both inpatient and observation patients as assigned. 


  • Identifies patients who are at risk for adverse outcomes during the transition from one level of care/setting to another. 


  • Performs a comprehensive assessment of psychosocial, medical and discharge needs of patients/family along with an assessment of resources appropriate and available to the patient/family. 


  • Reassesses the patient’s clinical condition as indicated. Considers patient’s readmission status or risk of readmission and develops strategies to mitigate including education on appropriately accessing healthcare resources, preventative education, and community-based resources. 


  • Coordinates the plan of care and drives the discharge plan by collaborating with the multidisciplinary health care team and in particular with the patient's physician to facilitate a successful care transition. 


  • Partners with Social Services to ensure the post-acute medical needs and level of care are appropriate. 


  • Assumes responsibility for timely referral to Social Services when risk factors for psychosocial determinants of health are identified. 


  • Involves patient and family/responsible/significant others in identifying and clarifying needs and expectations to develop mutual and realistic goals. 


  • Evaluates progression of care using evidence-based tools and approved criteria (InterQual) throughout the episode of care; escalates progression and transition of care issues through the established chain of command. 


  • Makes appropriate referrals to third party payer and disease and case management programs for recurring patients and patients with chronic disease states. 


  • Facilitates patient throughput with an ongoing focus on an effective care transition, quality, and efficiency. 


  • Documents professional recommendations, discharge plan, care coordination interventions, and case management activities to effectively communicate to all members of the health care team. 


  • Aligns patient needs with available resources to ensure a safe discharge/transition. 


  • Practices and adheres to the “Code of Conduct” and “Mission and Value Statement” 


 What qualifications you will need:  


  • RN License (required)  


  • Associate Degree in Nursing or Nursing Diploma (required)  


  • Bachelor’s Degree in Nursing(preferred)  


  • 2+ years’ experience in case management OR 3+ years’ experience in clinical nursing (required)  


  • InterQual experience (preferred) 

Benefits

TriStar StoneCrest Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location and position. 

TriStar StoneCrest proudly serves Rutherford County, Tennessee. Our 100 bed hospital offers complete medical care for adults and children. This includes emergency, surgical, and many other services. Our medical staff of about 500 physicians includes more than 45 specialties. Many physicians have offices on the hospital campus. Our staff is committed to providing quality patient care. We offer compassion and comfort in our modern facility.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Case Manager Nurse opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status