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Insurance Case Manager Jobs in Jackson, TN (NOW HIRING)

The GEO Group

CASE MANAGER, DRC

Jackson, TN · On-site

$21/hr

Paid Time Off Paid Holidays 401(k) Matching Health Insurance Vision Insurance Life Insurance Health ... From the development of state-of-the-art facilities and the provision of management services and ...

The GEO Group

CASE MANAGER, DRC

Jackson, TN · On-site

$21/hr

... Insurance • Vision Insurance • Life Insurance • Health Savings Account • Tuition ... From the development of state-of-the-art facilities and the provision of management services and ...

The GEO Group

CASE MANAGER, DRC

Jackson, TN · On-site

$21/hr

... Insurance • Vision Insurance • Life Insurance • Health Savings Account • Tuition ... From the development of state-of-the-art facilities and the provision of management services and ...

Addus HomeCare

RN Case Manager

Jackson, TN · On-site

Tennessee Quality Care Hospice is seeking an RN Case Manager to join their growing team in Jackson ... Valid drivers license and proof of insurance is required What Youll Do: * Assume primary ...

Addus HomeCare

RN Case Manager

Jackson, TN · On-site

Tennessee Quality Care Hospice is seeking an RN Case Manager to join their growing team in Jackson ... Valid drivers license and proof of insurance is required What Youll Do: * Assume primary ...

The GEO Group

CASE MANAGER, DRC

Jackson, TN · On-site

$51.58/hr

Health Insurance * Vision Insurance * Life Insurance * Health Savings Account * Tuition ... From the development of state-of-the- art facilities and the provision of management services and ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Jackson, TN

Insurance Case Manager information

See Jackson, TN salary details

$30.8K

$48.2K

$70.2K

How much do insurance case manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for insurance case manager in Jackson, TN is $48,244.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $56,000.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
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The top searched job categories for Insurance Case Manager jobs in Jackson, TN are:

What cities near Jackson, TN are hiring for Insurance Case Manager jobs?

Cities near Jackson, TN with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Jackson, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,244 per year, or $23.2 per hour.

RN Case Manager (Weekends)

Beacon Home Health + Hospice

Jackson, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Job Title:RN Case Manager - (Weekends)

Job Type:Full Time

Job Location:Jackson, TN

We are looking for an RN Case Manager to join our Home Health team.Come make a difference in the Jackson area and surrounding communities! At Beacon Home Health, our employees enjoy:

  • Opportunities to build trusted relationships and connections while providing care to patients.
  • To be valued and respected by patients and their families.
  • A sense of security, incredible team support, and flexibility for work-life balance.
  • Leadership development opportunities - we value internal advancement in areas of interest to our employees.

POSITION OVERVIEW:

The RN Case Manager is responsible for the full delivery of the plan of care for each hospice patient, while continuously evaluating personal and professional performance and making necessary changes to increase productivity, and improve the quality of care delivered. A few position highlights include:

  • Make assigned patient care visits in accordance with physician orders. Complete supporting documentation accurately and timely, including visit report, OASIS assessment, plan of care and revisions, medication profile, progress notes, recertification, discharge/transfer summary, etc.
  • Attend meetings for all patients assigned. Participate and offer input regarding each patient's care and progress toward individual patient goals.
  • Understand and adhere to all agency policies, procedures, and processes (administrative, personnel, clinical, etc.). Seek guidance and clarification when uncertainty/confusion arises.
  • Establish and maintain an effective and efficient visit route.
  • Provide services within the scope of practice as defined by the state laws governing the practice of nursing, initiates and coordinates the plan of care, collaborates with the patient/family, attending physician and other members of the IDG in providing patient and family care daily.

THE MUST HAVES:

  • One (1) year of clinical RN experience.
  • Current RN license in the state where services are rendered.
  • Current CPR certification, driver's License, vehicle insurance, and access to a dependable vehicle or public transportation.
  • Must be able to reliably commute to multiple patient residences daily within the geographic area assigned.

Full-Time Benefits Include:

  • Medical, Dental, Vision, Life Insurance, Disability, Pre-Tax Savings Accounts, and ancillary benefits
  • 100% Employer Paid Basic Life Insurance & Employee Assistance Program
  • Generous Paid Time Off plan and 6 paid holidays annually
  • Employee Referral Bonuses
  • 401K Retirement Plan & Employer Match

Beacon Home Health, is joining the Pennant family, bringing added resources and collaboration while maintaining our commitment to staff and patients. The Pennant Group, Inc. operates healthcare services through independent subsidiaries. Learn more at http://www.pennantgroup.com.

Work Location: On the road

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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