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Insurance Case Manager Jobs in Columbia, TN (NOW HIRING)

Youth Opportunity

Case Manager

Nashville, TN · On-site

$45K - $52K/yr

Medical, dental, and vision insurance * 401(k) with up to 4% employer match with Immediate Vesting * Paid time off and holidays - Earn four hours of PTO every pay period * Free RX delivery on most ...

Youth Opportunity

Case Manager

Nashville, TN · On-site

$45K - $52K/yr

Medical, dental, and vision insurance * 401(k) with up to 4% employer match with Immediate Vesting * Paid time off and holidays - Earn four hours of PTO every pay period * Free RX delivery on most ...

Veritas HHS Inc

Case Manager

Franklin, TN · On-site

$19.75 - $25.50/hr

Life Insurance * Employee Assistance Program * Telehealth Services * Paid Time Off * Volunteer Time Off * Nectar Rewards * On-Demand Pay About this Position The Case Manager provides Child Support ...

CorVel Corporation

Field Case Manager I

Franklin, TN · On-site

$65 - $85/hr

... Insurance, Pre‑paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. In addition, Medical Case Managers are eligible for bonus and will be provided ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Columbia, TN

Insurance Case Manager information

See Columbia, TN salary details

$29.5K

$46.2K

$67.3K

How much do insurance case manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for insurance case manager in Columbia, TN is $46,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $53,600.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

What job categories do people searching Insurance Case Manager jobs in Columbia, TN look for?

The top searched job categories for Insurance Case Manager jobs in Columbia, TN are:

What cities near Columbia, TN are hiring for Insurance Case Manager jobs?

Cities near Columbia, TN with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Columbia, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, 2% Hybrid, and 6% Remote job distribution, with an average salary of $46,217 per year, or $22.2 per hour.

Case Manager

Youth Opportunity

Nashville, TN • On-site

$45K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Case Manager - Youth Behavioral Health
Location: Nashville, TN (Harpeth Primary Assessment Center)
Job Type: Full-Time
Pay: $45,000 - $52,000 per year, based on experience
About Youth Opportunity & Harpeth Primary Assessment Center
Youth Opportunity is a nationally recognized leader in residential and behavioral health services for youth. Harpeth Primary Assessment Center in Nashville, Tennessee, is a secure, 24-bed assessment center serving girls ages 10 to 17.
The center supports the Tennessee Department of Children's Services by providing temporary, trauma-informed care, observation, and comprehensive evaluation services. These assessments help identify each youth's strengths, treatment needs, and most appropriate next placement.
Youth receive structured support in a safe and compassionate environment while participating in mental health and substance use assessments, educational services, individualized programming, and transition planning. The program's goal is to develop informed recommendations that promote healing, stability, and long-term success.
Position Summary - Case Manager Job in Nashville, TN
We are hiring a Case Manager to coordinate assessment services, documentation, communication, and transition planning at Harpeth Primary Assessment Center. Working under the clinical supervision of a licensed mental health professional, you will serve as an important liaison among youth, families, the Tennessee Department of Children's Services, the treatment team, and other community partners.
This position is ideal for a compassionate and organized human services professional who wants to help youth successfully navigate a critical period of assessment and transition.
Case Manager Job Benefits
  • Medical, dental, and vision insurance
  • 401(k) with up to 4% employer match with Immediate Vesting
  • Paid time off and holidays - Earn four hours of PTO every pay period
  • Free RX delivery on most medications
  • Tuition reimbursement and professional development
  • Robust Employee Assistance Program
  • Supportive, mission-driven work environment

Why Join Youth Opportunity?
  • Make a meaningful difference during a critical period in a young person's life
  • Collaborate with clinical professionals, families, and child welfare partners
  • Help develop individualized recommendations that support successful placements
  • Build valuable experience in behavioral health, assessment, and case management
  • Develop your skills through training, mentorship, and advancement opportunities

Case Manager Responsibilities
  • Provide case management services and maintain ongoing communication with youth, families, agency representatives, and members of the treatment team
  • Coordinate or arrange required mental health and substance use screenings and assessments
  • Complete performance summaries, treatment plan reviews, transition plans, aftercare plans, and discharge summaries
  • Maintain accurate, timely, and objective case records according to organizational and contractual requirements
  • Serve as a liaison among the program, the Tennessee Department of Children's Services, outside agencies, and each youth's family
  • Prepare youth and families for program visits, family conferences, transition planning, and aftercare responsibilities
  • Connect youth and family members with appropriate community resources
  • Assist with post-release and follow-up data collection as required by policy, Medicaid guidelines, and contractual obligations
  • Participate in treatment team meetings and communicate each youth's progress, needs, and placement recommendations
  • Collaborate with leadership on performance-improvement activities
  • Conduct periodic case-record reviews to support compliance with Youth Opportunity policies and agency requirements

Other Duties Include
  • Maintain a high standard of role-model behavior for youth
  • Participate in required training and professional development activities
  • Report any acts, incidents, or conditions reflecting the possibility of inappropriate youth-to-youth or staff-to-youth relationships
  • Report any use of physical force and all unusual incidents according to established guidelines
  • Perform other duties as assigned or needed

Required Qualifications
  • Bachelor's degree from an accredited college or university in counseling, social work, psychology, rehabilitation, special education, or a related human services field
  • Advanced verbal and written communication skills
  • Strong organizational, analytical, documentation, and time-management skills
  • Understanding of group leadership, group dynamics, and experiential education
  • Ability to work independently while collaborating effectively with youth, families, clinical professionals, and outside agencies
  • Ability to pass required background checks and pre-employment screenings

Preferred Experience
  • Two or more years of experience working with children or adolescents with serious emotional, behavioral, or substance use needs
  • Candidates with a master's degree in an appropriate field may be considered without two years of professional experience
  • Experience working in a Medicaid provider environment
  • Experience with the Department of Children's Services, juvenile justice agencies, residential programs, assessment centers, or other child welfare settings
  • Experience with case-record management and group-work techniques

Other Requirements
  • Physical Demands: Must be in good physical health and emotionally stable. Must be able to move throughout the property, participate in youth activities, and transport youth or staff when required. Must be able to meet applicable health requirements and successfully complete the PAR physical techniques evaluation and written certification examination.

  • Other: Must maintain an appropriate and valid state driver's license. Must meet all applicable state criminal background check and pre-employment screening requirements.

How to Apply
Click "Apply Now" through Indeed to submit your application. You can also visit www.youthopportunity.com/yourfuture to learn more about our mission and career opportunities.
Youth Opportunity is an Equal Opportunity Employer.

Apply