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Insurance Case Manager Jobs in Jackson, TN (NOW HIRING)

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Insurance Case Manager information

See Jackson, TN salary details

$30.8K

$48.2K

$70.2K

How much do insurance case manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for insurance case manager in Jackson, TN is $48,244.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $56,000.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
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What job categories do people searching Insurance Case Manager jobs in Jackson, TN look for?

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What cities near Jackson, TN are hiring for Insurance Case Manager jobs?

Cities near Jackson, TN with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Jackson, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,244 per year, or $23.2 per hour.

LPN / Licensed Practical Nurse - Private Duty (Days)

BrightSpring

Brownsville, TN • On-site

$20 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

BrightSpring Health Services rating

4.9

Company rating: 4.9 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

224th of 247 rated social care providers

Job description

Our Company
Adoration Health
Overview
Are you a Licensed Practical Nurse looking for a new opportunity? Adoration Private Duty is seeking a passionate, dedicated Private Duty LPN to join our team in Brownsville, TN. Our Private Duty LPNs provide expert, patient-centered care. If you're ready to work in a supportive, fulfilling environment where your skills and empathy truly shine, apply today!
Office Location: Brownsville, TN
Coverage area: Brownsville, TN
Schedule: Full-Time; Days
  • Pedatric Case
  • G-tube experience preferred
  • Monday - Friday 7:00am - 4:00pm
How YOU will benefit:
  • Provide 1:1 care to make a lasting impact on patients and families
  • Greater work/life balance with flexible scheduling options
  • Less time on your feet compared to other settings
  • Ability to work independently while also having team support
  • Job stability and regular advancement opportunities with a growing company
Benefits and Perks for You!
  • Medical, Dental, Vision insurance
  • Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
  • Tuition discounts & reimbursement
  • 401(k) with company match
  • Mileage Reimbursement
  • Generous PTO
  • Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status
Responsibilities
As a Private Duty Licensed Practical Nurse, You will:
  • Providing 1:1 care for client following client's plan of care at all times while maintaining client's dignity and independence
  • Administering medications, feedings, oxygen, ostomy care as needed per client's plan of care and provided assessments of results
  • Accurately documenting nursing actions of all care given and communication with family, case manager, and physicians as well as documenting the progress and outcomes for established goals and informing physician, case manager, and families of changes in client's medical condition and needs
  • Coordinating or ordering supplies, medications, and feedings as needed to insure adequate amounts are always on hand
  • Ensuring all patient needs are being met in accordance with the instructions of the physician

Qualifications
Qualifications:
  • LPN/LPT/LVN Degree from an accredited college of nursing with current unrestricted registration and license in the state of practice
  • Valid driver's license, acceptable driving record and proof of car insurance
  • CPR professional certification
  • 1+ years of nursing experience preferred
  • Home Health care experience preferred

About our Line of Business
Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.

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