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Insurance Case Manager Jobs in Jackson, TN (NOW HIRING)

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Insurance Case Manager information

See Jackson, TN salary details

$27.2K

$42.6K

$62K

How much do insurance case manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for insurance case manager in Jackson, TN is $42,572.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $49,400.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Jackson, TN? For Insurance Case Manager jobs in Jackson, TN, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Jackson, TN look for? The top searched job categories for Insurance Case Manager jobs in Jackson, TN are:
What cities near Jackson, TN are hiring for Insurance Case Manager jobs? Cities near Jackson, TN with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Jackson, TN as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $42,572 per year, or $20.5 per hour.

Hospice RN Case Manager in Jackson, TN

Vivian Health

Jackson, TN • On-site

$70K - $88K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

RN Case Manager- Hospice

Tennessee Quality Care Hospice is seeking an RN Case Manager to join their growing team in Jackson. This field-based position is responsible for managing a caseload of patients, providing therapeutic nursing, coordinating care, and supporting patients and their families in the comfort of their homes.

Territory: Jackson, TN and surrounding counties

Schedule: Monday thru Friday 8am-4:30pm.

Why You’ll Love Working With Us
A Culture That Cares:
Work alongside a dedicated, compassionate team that values collaboration, respect, and high-quality patient care.

Comprehensive Benefits Package
• Medical, dental, and vision coverage starting the first of the month
• 401(k) with generous company match
• Robust paid time off and paid holidays
• Mileage reimbursement
• Tuition reimbursement
• Employee referral bonuses
• Merit increases and hospice certification salary boost
• Employee discount programs

Qualifications:

  • Graduate from an accredited registered nursing program
  • Licensed as a registered nurse in the state of practice
  • Must possess current CPR, First Aid Certification
  • Must be knowledgeable of quality assessment and assurance procedures
  • Valid driver’s license and proof of insurance is required

What You’ll Do:

  • Assume primary responsibility for patient and family caseload, including the assessment, determining eligibility, admission processing, planning, implementation, and evaluation phases of the nursing process
  • Obtain data and assess necessary information from patient physical, psychological, social, and spiritual factors that may impact the patient and family's needs and initiate intervention by other members of the interdisciplinary team
  • Initiate communication with the attending physician, interdisciplinary team, and other agencies for the purpose of coordinating optimal care
  • Provide regular visits to re-assess the patient's needs and update the plan of care
  • Perform clinical pronouncement of death and provide support to the family
  • Maintain accurate patient records, charts, progress notes, reports and prepare care plans timely
  • Supervise and document delivery of care by the Home Health Aide as required by Federal, State, and Company guidelines

Ready to Start a Rewarding Career?
Apply today and take the next step toward a fulfilling future with Tennessee Quality Care!

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#IndeedHOSTQC

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.

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