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Insurance Case Manager Jobs in Tennessee (NOW HIRING)

CASE MANAGER

Memphis, TN · On-site

$17.75 - $23/hr

Responsibilities Case Manager Compass Intervention Center has been providing psychiatric services ... insurance offering, a physician network and various related services located all over the U.S.

Case Manager

Brentwood, TN · On-site

$19 - $24.25/hr

Responsibilities Case Manager - Foster Care Program T he ideal candidate must reside in the ... Pet Insurance * More information is available on our Benefits Guest Website: benefits.uhsguest.com ...

Case Manager

Ripley, TN · On-site

$17.50 - $22.75/hr

Responsible for any insurance verification/certification needed. * Responsible for completing the necessary application for any patient in need and following up on the appropriate process until ...

Case Manager

Brentwood, TN

$19 - $24.25/hr

Responsibilities Case Manager - Foster Care Program The ideal candidate must reside in the ... Pet Insurance * More information is available on our Benefits Guest Website: benefits.uhsguest.com ...

CASE MANAGER

Brentwood, TN

$19 - $24.25/hr

Responsibilities Case Manager - Foster Care Program The ideal candidate must reside in the Southern ... Automobile insurance with verification of medical liability. EEO Statement All UHS subsidiaries are ...

CASE MANAGER

Brentwood, TN · On-site

$19 - $24.25/hr

Responsibilities Case Manager - Foster Care Program T he ideal candidate must reside in the ... Automobile insurance with verification of medical liability. EEO Statement All UHS subsidiaries are ...

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Showing results 1-20

Insurance Case Manager information

See Tennessee salary details

$29.5K

$46.1K

$67.2K

How much do insurance case manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for insurance case manager in Tennessee is $46,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $53,500.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
What are popular job titles related to Insurance Case Manager jobs in Tennessee? For Insurance Case Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Tennessee look for? The top searched job categories for Insurance Case Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Insurance Case Manager jobs? Cities in Tennessee with the most Insurance Case Manager job openings:
Infographic showing various Insurance Case Manager job openings in Tennessee as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 92% In-person, 5% Hybrid, and 3% Remote job distribution, with an average salary of $46,144 per year, or $22.2 per hour.
CASE MANAGER

CASE MANAGER

UHS

Memphis, TN • On-site

$17.75 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 250 frontline employees who took The Breakroom Quiz

483rd of 877 rated healthcare providers


Job description

Responsibilities
Case Manager
Compass Intervention Center has been providing psychiatric services to the Memphis area for more than 29-years. Compass Intervention Center is located in Southwest Tennessee. This convenient location provides access to larger communities in Tennessee, Mississippi, and Arkansas. We work with children and families throughout the United States, including military families overseas.
Compass Intervention Center is a free-standing residential treatment center open to male and female children and adolescents from ages 10 to 17. Residential treatment , virtual programs , intensive outpatient and partial hospitalization services are available to male and female adolescents ages 10 to 17.
Compass offers a full continuum of care for psychiatric treatment of adolescents and is the only facility in the State of Tennessee that offers every level of care to adolescents.
Created to serve adolescents between the ages of 12 and 17 years old, the Acute Adolescent Program offers treatment for psychiatric and emotional problems.
Website: https://www.compassinterventioncenter.com
The Case Manager provides quality case management and qualified professional support and services to inpatient social workers as assigned; works with local agency and service providers to facilitate sending and receiving collateral information, treatment referrals, and ongoing communications to support patient's successful inpatient treatment and discharge.
Job Duties/Responsibilities:
  • Communication with referral sources. Written aftercare plan is mailed / faxed to referral source and all other identified as providers.
  • Attends weekly client staffing to ensure accuracy in discharge planning.
  • Provides referral(s) to agencies for additional services at time of discharge.
  • Completes all documentation to ensure the availability of accurate and up to date information in accordance with established standards, such as: discharge and staffing calendars.
  • Coordinates the development, management & implementation of each client's discharge discharge planning and any subsequent trasition services, including monitoring aftercare programming and participating in the corrdination of the transition process.
  • Actively contributes ideas to the team regarding problem areas, problem clients, shows initiative to deal directly with milieu problem areas, problem clients, and shows initiative to deal directly with milieu problems.

Benefit Highlights
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • Career development opportunities within UHS and its 300+ Subsidiaries! • More information is available on our Benefits Guest Website: benefits.uhsguest.com
Qualifications
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
Requirements:
  • Bachelor's Degree in Counseling, Social Work, Psychology, or a related behavioral health field required.
  • Minimum of 3 years of experience working with adolescents in a mental health or behavioral health setting.
  • Excellent communication skills, both written and oral.
  • Strong knowledge of the behavioral health continuum of care and transition processes.

EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

What Universal Health Services employees say

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US