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Insurance Case Manager Jobs in Tennessee (NOW HIRING)

genex

Medical Nurse Case Manager

Memphis, TN · On-site

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

genex

Medical Nurse Case Manager

Memphis, TN

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

Ascension

Case Management Manager

Nashville, TN · On-site

$99K/yr

Other benefits: optional legal and pet insurance, transportation savings and more How you'll make an impact in this role * Team Leadership: Manage assigned case managers, professional associates, and ...

Genex

Medical Nurse Case Manager

Memphis, TN · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... paperwork for the insurance company, state, or other regulatory bodies. • Maintains ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Tennessee

Insurance Case Manager information

See Tennessee salary details

$29.5K

$46.1K

$67.2K

How much do insurance case manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for insurance case manager in Tennessee is $46,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $53,500.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
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Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Tennessee as of August 2026, with employment types broken down into 2% Locum Tenens, 89% Full Time, 7% Part Time, and 2% Temporary. Highlights an 91% In-person, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,144 per year, or $22.2 per hour.

Senior Case Manager

Trusted Ally Home Care

Knoxville, TN • On-site

$41 - $46/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted just now

Job description

Senior Case Manager - Knoxville, TN

Who We Are:

Trusted Ally Home Care is a growing multi-state home care agency that specializes in providing nursing and home health aide services to nuclear-exposed employees in the comfort of their homes. TAHC has been serving families and their loved ones since 2010. After witnessing the impact that quality home care services brought to her grandfather's life, our co-founder Candace Honeywell, was determined to bring the same level of care to everyone we serve. Together, with co-founder Alexander Page, they are committed to driving positive change in home health care.

Core Values:

  • Passion to Serve
  • Be Your Best
  • Bring Your Best
  • Do the Right Thing
  • Do What it Takes

Job Summary:

The Home Health Registered Nurse Senior Case Manager will be responsible for managing and coordinating the delivery of patient care in the home health setting. The ideal candidate will have a strong clinical background, excellent communication skills, and extensive experience in case management. They will work closely with multidisciplinary teams to develop and implement individualized care plans while ensuring compliance with regulatory standards and best practices.

Major Functions:

  • Lead, Manage, Drive Accountability for Training RN Leadership and Field Staff
  • Coordination and Management of Care
  • Ensure Quality Patient Care, Compliance, and Evidence-Base Practice
  • Provide Direct Patient Care and Timely Documentation
  • Support New Patient Admissions and Interdisciplinary Collaboration

Education and Experience Qualifications:

  • Be a registered nurse (R.N.) with a current license in Tennessee
  • Minimum of 2-3 years of nursing experience required; at least 3 years of experience in home health, case management, supervisory experience, or a related field strongly preferred
  • Proficiency in using electronic health records (EHRs) and medical documentation systems
  • Valid driver’s license and access to a reliable vehicle.

Additional Information:

  • Compensation: $41 - $46/hour, plus bonus eligibility
  • PTO
  • Sick Pay
  • Bereavement Pay
  • Health, Dental, and Vision Insurance
  • 401k
  • STD

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