ZipRecruiter

Log In

1

Insurance Call Center Jobs in Minnesota (NOW HIRING)

Transwest

Parts Expert - Call Center

Saint Michael, MN · On-site

$26 - $34/hr

Transwest has an opportunity for a Call Center Parts Expert who will be responsible for the retail ... Medical, Dental, and Vision Insurance * Life (Voluntary and Employer Paid) and Disability Insurance ...

Transwest

Parts Expert - Call Center

Saint Michael, MN · On-site

$26 - $34/hr

Job Type Full-time Description Transwest has an opportunity for a Call Center Parts Expert who will ... Medical, Dental, and Vision Insurance * Life (Voluntary and Employer Paid) and Disability Insurance ...

previous page

Showing results 41-60

All JobsInsurance Call Center JobsInsurance Call Center Jobs in Minnesota

Insurance Call Center information

See Minnesota salary details

$10

$16

$24

How much do insurance call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for insurance call center in Minnesota is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.61 per hour, depending on experience, location, and employer.

What is an insurance call center job?

Insurance call center jobs involve assisting customers over the phone with their insurance policies, claims, billing questions, and other related inquiries. Employees in these roles may work for insurance companies or third-party service providers, handling both inbound and outbound calls. Common responsibilities include explaining policy details, processing claims, updating customer information, and resolving issues or complaints. These positions require strong communication skills, patience, and a good understanding of insurance products and regulations. Many insurance call center jobs offer training for new hires to help them become familiar with industry terminology and company procedures.

What are the key skills and qualifications needed to thrive as an insurance call center representative?

To thrive as an Insurance Call Center Representative, you need strong customer service skills, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes state insurance licensing are important technical qualifications. Excellent communication, active listening, and problem-solving skills help you stand out in this customer-focused role. These skills and qualifications are crucial for providing accurate information, resolving client issues efficiently, and ensuring customer satisfaction in a competitive environment.

What are some common challenges faced by agents in an insurance call center, and how can they be overcome?

Agents in an insurance call center often encounter challenges such as managing high call volumes, addressing complex customer inquiries, and keeping up with frequently changing policies and regulations. To overcome these obstacles, successful agents develop strong communication and problem-solving skills, take advantage of ongoing training, and use available knowledge bases or support from experienced colleagues. Building resilience and maintaining a customer-focused mindset also help ensure a positive experience for both the agent and the customer.

What is the difference between Insurance Call Center vs Insurance Customer Service Representative?

AspectInsurance Call CenterInsurance Customer Service Representative
CredentialsTypically requires insurance licensing and customer service experienceOften requires similar licensing and customer service skills
Work EnvironmentCall center setting, high call volume, team-basedOffice or remote, direct interaction with clients
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, carriers, brokers
Common Search & ComparisonYesYes

Insurance Call Center agents and Insurance Customer Service Representatives share similar credentials and work environments, often overlapping in licensing and customer interaction. The main difference lies in the setting: call center roles focus on handling high-volume calls in a team environment, while customer service reps may have more direct, personalized client interactions. Both roles are essential in the insurance industry and frequently compared by job seekers.

More about Insurance Call Center jobs
What are the most commonly searched types of Insurance Call Center jobs in Minnesota? The most popular types of Insurance Call Center jobs in Minnesota are:
What are popular job titles related to Insurance Call Center jobs in Minnesota? For Insurance Call Center jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Insurance Call Center jobs in Minnesota look for? The top searched job categories for Insurance Call Center jobs in Minnesota are:
What cities in Minnesota are hiring for Insurance Call Center jobs? Cities in Minnesota with the most Insurance Call Center job openings:
Insurance Call Center jobs near you
Infographic showing various Insurance Call Center job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,073 per year, or $16.9 per hour.

Customer Service Representative-Call Center

Handi Medical Supply

Saint Paul, MN • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Handi Medical Supply is a Top Workplace and we are looking for talent who have a strong desire to live out our mission of enriching lives and serve and consult with our customers in our call center as a Product Specialist.  If you have worked in a health care field, your skills might transfer well to this role! 

Check out our career site and see what our culture is all about.

$22 - $24 / hour

As a Product Specialist, you will enrich lives by:

  • Guiding customers and referral sources through their order for products/services in a fast paced environment
  • Providing world class customer experiences via phone, email, chat and online orders
  • Utilizing product and insurance resources when responding to inquiries
  • Providing knowledgeable answers to questions about products, services, pricing and availability
  • Advising customers on their requests on shipping and order status

Handi was rated as a Top Work Place by the Star Tribune the last 8 years!  We are thankful to our team members and are privileged to say we are a top place to work!

Candidates must meet the following requirements:

  • High school diploma or equivalent
  • Related experience in customer service preferred
  • Home medical equipment or supplies, wellness and/or healthcare experience a plus
  • General computer knowledge and ability to type 35 wpm
  • Bi-lingual a plus
  • Unrelenting commitment to success

Our Mission is to Enrich Lives with respect, integrity, compassion and excellence!

Benefits include but are not limited to:

  • health
  • dental
  • vision
  • 401K plus match
  • incentive program
  • life insurance
  • paid time off
  • paid holidays
  • long-term disability
  • short-term disability 
  • free parking
  • volunteer pay
  • green initiatives

We are on the Green Line!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply