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Insurance Benefits Claims Processor Jobs in Raleigh, NC

IAT Insurance Group

Manager, Claims Services

Raleigh, NC · On-site

$72K - $157K/yr

  • Medical

  • Retirement

  • PTO

The Casualty Claims department within IAT Insurance Group has an immediate opening for a Manager of ... To view details of our full benefits, please visit IAT Insurance Group is the largest private ...

AMBA

Benefits Representative

Durham, NC · On-site

$90K/yr

  • Retirement

Insurance Benefits Representative (1099 Independent Contractor) Position at AMBA Location: North ... Build your business using established sales processes, strong carrier relationships, and a trusted ...

Iatinsurancegroup

Manager, Claims Services

Raleigh, NC · Hybrid

$72K - $157K/yr

  • Medical

  • Retirement

  • PTO

The Casualty Claims department within IAT Insurance Group has an immediate opening for a Manager of ... To view details of our full benefits, please visit IAT Insurance Group is the largest private ...

AMBA

Benefits Representative

Raleigh, NC · On-site

$90K/yr

  • Retirement

Insurance Benefits Representative (1099 Independent Contractor) Position at AMBA Location: North ... Build your business using established sales processes, strong carrier relationships, and a trusted ...

AMBA

Benefits Representative

Chapel Hill, NC

$90K/yr

  • Retirement

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Build your business using established sales processes, strong carrier relationships, and a trusted ...

AMBA

Benefits Representative

Raleigh, NC

$90K/yr

  • Retirement

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Build your business using established sales processes, strong carrier relationships, and a trusted ...

AMBA

Benefits Representative

Durham, NC

$90K/yr

  • Retirement

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Build your business using established sales processes, strong carrier relationships, and a trusted ...

AMBA

Benefits Representative

Chapel Hill, NC

$90K/yr

  • Retirement

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Build your business using established sales processes, strong carrier relationships, and a trusted ...

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All JobsInsurance Benefits Claims Processor JobsInsurance Benefits Claims Processor Jobs in Raleigh, NC

Insurance Benefits Claims Processor information

See Raleigh, NC salary details

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How much do insurance benefits claims processor jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance benefits claims processor in Raleigh, NC is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $24.76 per hour, depending on experience, location, and employer.

What does an insurance benefits claims processor do?

An Insurance Benefits Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify information, determine coverage eligibility, and ensure that all documentation meets company and regulatory standards. Their work helps ensure that valid claims are paid promptly and accurately, while also identifying any errors or fraudulent activity. Claims processors often communicate with policyholders, healthcare providers, and other parties to gather necessary information or clarify details related to a claim.

What are the key skills and qualifications needed to thrive as an insurance benefits claims processor, and why are they important?

To thrive as an Insurance Benefits Claims Processor, you need strong attention to detail, analytical abilities, and a solid understanding of insurance policies, often supported by a high school diploma or relevant certification. Familiarity with claims management software, data entry systems, and standard office applications is typically required. Excellent communication, organizational skills, and problem-solving abilities help professionals excel when interacting with clients and resolving complex claims. These skills ensure accurate and timely claims processing, customer satisfaction, and compliance with industry regulations.

What are some common challenges faced by insurance benefits claims processors and how can they be addressed?

Insurance Benefits Claims Processors often encounter challenges such as managing high volumes of claims, interpreting complex policy details, and ensuring compliance with regulatory requirements. Staying organized, using workflow management tools, and maintaining strong attention to detail can help address these issues. Regular communication with team members and ongoing training on policy updates also play a key role in overcoming these challenges. Collaboration with other departments, such as underwriting and customer service, is essential for resolving discrepancies and providing accurate claim resolutions.

What is the difference between Insurance Benefits Claims Processor vs Insurance Claims Adjuster?

AspectInsurance Benefits Claims ProcessorInsurance Claims Adjuster
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; licensing or certification often required
Work EnvironmentOffice setting, processing claims dataField and office, investigating claims
Industry UsageUsed across insurance companies for processing claimsUsed for evaluating and settling claims
Primary FocusProcessing and verifying insurance benefits claimsAssessing damages and determining claim validity

Insurance Benefits Claims Processors primarily handle the administrative side of claims, focusing on data entry and verification. Insurance Claims Adjusters evaluate claims on-site or remotely, investigating damages and making settlement decisions. Both roles are essential in the insurance industry but differ in responsibilities and work environment.

Is an insurance benefits claims processor job in demand?

The demand for insurance benefits claims processors remains steady due to ongoing growth in the insurance industry and the need for claims management. Employment in this role is expected to grow as companies seek skilled workers to handle claims efficiently, often requiring familiarity with claims processing software and attention to detail.

Is claims processing a stressful job?

Claims processing for insurance benefits can be stressful due to tight deadlines, high volume of claims, and the need for accuracy. It requires attention to detail, strong organizational skills, and sometimes dealing with upset claimants, which can contribute to job stress.

What are popular job titles related to Insurance Benefits Claims Processor jobs in Raleigh, NC?

For Insurance Benefits Claims Processor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Insurance Benefits Claims Processor jobs in Raleigh, NC look for?

The top searched job categories for Insurance Benefits Claims Processor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Insurance Benefits Claims Processor jobs?

Cities near Raleigh, NC with the most Insurance Benefits Claims Processor job openings:

Insurance Benefits Claims Processor jobs near you

Manager, Claims Services

IAT Insurance Group

Raleigh, NC • On-site

$72K - $157K/yr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

IAT Insurance Group rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

71st of 309 rated insurance

Job description

The Casualty Claims department within IAT Insurance Group has an immediate opening for a Manager of Claims Services in our Auto-PD department. The Manager is a strong technical leader with operational and technical expertise. The role will provide leadership to claims staff handling Commercial Trucking Physical Damage and Property Damage Claims . This role can be located in one of the following offices:
  • Naperville, Illinois
  • Raleigh, North Carolina
  • Virginia Beach, Virginia

This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.
Responsibilities:
  • Provides leadership to assigned staff by leading organizational change; developing and empowering staff; cultivating relationships; putting staff in a position to succeed, meeting their personal career goals while also achieving organizational goals; building effective teams that apply their diverse skills and perspectives to achieve common goals; driving engagement and creating a climate where staff are motivated to do their best.
  • Develops and implements methods and procedures for monitoring team and individual work activities, in order to inform management of current status of those work activities.
  • Recommends measures to improve methods, performance, and quality of service, and suggests changes in working conditions to increase efficiency.
  • Evaluates employee performance, and recommends or initiates promotions, transfers, and disciplinary action.
  • Travel as needed to attend meetings, mediations, court hearings, etc.
  • Supervise 6-8 claims adjusters.
  • Conduct and/or assist in quality assurance reviews on a timely basis to ensure adherence to Best Practices.
  • Perform other duties as needed.

Qualifications:
Must-Have:
  • Bachelors' degree with 5+ years of relevant claims experience or equivalent.
  • Equivalent is defined as 9+ years of relevant customer service experience including the 5 years of claims experience mentioned above.
  • License with home state that is reciprocal.
  • Relevant claims experience is defined as commercial auto.
  • 3+ years of Management/Leadership experience.
  • Ability to understand and utilize data.
  • Experience managing remote employees.
  • Negotiation experience.
  • Strong coverage experience.
  • Experience identifying elements of fraud and identifying recovery opportunities.
  • Ability to travel.
  • Experience managing employees in other locations.
  • To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

Preferred to Have:
  • Trucking claims experience.
  • Insurance designations such as AIC, ARM, CPCU

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.
Compensation:
Please note, that the annual gross salary range associated with this posting is $72,560 - $157,950. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more. Actual salaries will vary based on factors such as a candidate's qualifications, skills, competencies, and geographical location related to this specific role.
To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits
IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.
At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.
We offer comprehensive benefits like:
  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

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