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Insurance Assistant information

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$15

$23

$32

How much do insurance assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for insurance assistant in Washington is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $26.15 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.
More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Washington? The most popular types of Insurance jobs in Washington are:
What are popular job titles related to Insurance Assistant jobs in Washington? For Insurance Assistant jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Insurance Assistant jobs in Washington look for? The top searched job categories for Insurance Assistant jobs in Washington are:
What cities in Washington are hiring for Insurance Assistant jobs? Cities in Washington with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Washington as of May 2026, with employment types broken down into 2% As Needed, 78% Full Time, 9% Part Time, and 11% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $47,922 per year, or $23 per hour.
Insurance Account Representative

Insurance Account Representative

StaffMyAgency LLC

Gaithersburg, MD • On-site

$45K - $75K/yr

Full-time

Posted 3 days ago

Job description

Position Overview
The Insurance Account Representative plays a key role in delivering exceptional service to our clients. This position is responsible for managing and maintaining client accounts by addressing inquiries, assisting with policy-related requests, and ensuring accurate and timely processing of changes. The representative will work closely with internal teams to support renewals, endorsements, and ongoing account needs, while upholding all compliance and company standards. The ideal candidate is customer-focused, detail-oriented, and able to communicate clearly and professionally in a fast-paced environment.
Key Responsibilities
  • Serve as a primary point of contact for clients regarding policies and account needs
  • Assist with policy changes, endorsements, and renewals
  • Handle inbound calls and customer inquiries in a timely manner
  • Maintain accurate client records in ECRM
  • Review coverage needs and helps clients understand available options
  • Coordinate with internal teams to ensure smooth processing of requests
  • Resolve customer issues while maintaining compliance and company standards
  • Support team goals and contribute to a positive customer experience
Required Qualifications
  • Strong customer service skills and professional communication
  • Ability to multi-task and manage time effectively
  • High attention to detail and accuracy
  • Proficiency with computers and basic software applications
  • Willingness to learn and follow insurance compliance requirements
Preferred Qualifications
  • Insurance experience (preferred)
  • Prior call center or sales support experience (preferred)
  • Active insurance license(s): [Property & Casualty / Life & Health
    • If not currently licensed, the candidate must be willing to obtain licensing
QUALIFICATIONS:
  • Sales experience (outside sales or inside sales representative) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Property & Casualty license
  • Life and Health license
We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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