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Insurance Agent Assistant Jobs in Austin, TX (NOW HIRING)

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Insurance Agent Assistant information

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$13

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How much do insurance agent assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for insurance agent assistant in Austin, TX is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance agent assistant?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an insurance agent assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What does an insurance agent assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

What are the most commonly searched types of Insurance Agent jobs in Austin, TX? The most popular types of Insurance Agent jobs in Austin, TX are:
What are popular job titles related to Insurance Agent Assistant jobs in Austin, TX? For Insurance Agent Assistant jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Insurance Agent Assistant jobs in Austin, TX look for? The top searched job categories for Insurance Agent Assistant jobs in Austin, TX are:
What cities near Austin, TX are hiring for Insurance Agent Assistant jobs? Cities near Austin, TX with the most Insurance Agent Assistant job openings:
Insurance Agent Assistant jobs near you

INSURANCE ACCOUNT MANAGER/INSURANCE AGENT (SALES & SERVICE)

Chuck Nash Auto Group

San Marcos, TX • On-site

$40K - $90K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Westside Insurance - Allstate inside Chuck Nash Chevrolet - San Marcos, TX
Are you looking for an opportunity to grow your insurance career with an established Allstate agency? If you enjoy building relationships, providing exceptional customer service, and helping customers protect what matters most, we'd love to meet you!
Chuck Nash Insurance - Allstate is seeking a friendly, self-motivated and customer-focused Insurance Agent to join our growing team!
This role combines exceptional customer service with account management, cross-selling, and relationship building. You'll serve as a trusted advisor to customers while identifying opportunities to better protect what matters most to them.
Our agency is committed to your success by providing ongoing coaching, professional development, and opportunities for career advancement.
What you'll be doing:
  • Handle inbound & outbound calls, walk-ins and online inquiries
  • Provide exceptional customer service on billing questions, policy changes and insurance reviews
  • Assist with endorsements, policy renewals and retention efforts
  • Cross-sell policies and ask for referrals
  • Keep accurate records and notes in our CRM system
  • Educate clients on available coverage options and updates

What we're looking for:
  • Friendly, positive and customer-focused attitude
  • Highly self-motivated with a "go the extra mile" attitude
  • Strong multitasking and attention to detail skills
  • Ability to work independently as well as collaboratively within a team environment
  • Coachable with a willingness to learn, grow and adapt to new strategies and techniques
  • Comfortable recommending insurance solutions, educating customers on coverage options, and confidently handling objections
  • Excellent communication skills, both verbal and written, with a customer-centric approach
  • Bilingual (English/Spanish)
  • Active Property & Casualty License preferred. Candidates with prior Property & Casualty insurance experience who are willing to obtain their license will also be considered.

Why you'll love working here:
  • Competitive pay plus uncapped performance incentives.
  • Typical first-year earnings range from $40,000 - $90,000+ with additional earning potential for top performers
  • Health benefits (including Vision and Dental), 401(k) and paid time off
  • 5-day work week: Monday - Friday
  • Paid continuing education & license renewals
  • Support to pursue additional licenses (like Life & Health)
  • Employee pricing on vehicles through Chuck Nash Chevrolet Buick
  • Join an established Allstate agency located inside Chuck Nash Chevrolet, providing access to a high-traffic environment, a strong referral network and exception customer service
  • Opportunities to advance into licensed sales and other leadership opportunities

If you're looking for more than "just a job" and want a place to build a career in insurance with a team that supports you - apply today!
Send your resume to armandoa@chucknash.com or apply from this ad!

Apply