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Insurance Agency Customer Service Rep Jobs (NOW HIRING)

Crapo Insurance

Customer Service Representative

Terre Haute, IN · On-site

$15.25 - $20.75/hr

Crapo Insurance Agency, Inc Now Hiring Customer Service Representative Position Mon - Fri 8am - 5pm. We are seeking a dependable, detail-oriented Customer Service Representative for a very fast-paced ...

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How much do insurance agency customer service rep jobs pay per year?

As of Jun 22, 2026, the average yearly pay for insurance agency customer service rep in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.
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Insurance Agency Customer Service Rep jobs near you

Licensed Insurance Service Representative

Amori Insurance Agency LLC

Franklin, MI • On-site

$40K - $50K/yr

Full-time

Dental, Vision, Life, PTO

Posted 24 days ago

Job description

At Amori Insurance Agency, we dont just manage policieswe build relationships. Were looking for a licensed Customer Service Representative who takes pride in helping people, solving problems, and delivering a level of service that stands out.


Were a growing agency focused on doing things the right waytaking time with our clients, providing thoughtful guidance, and delivering exceptional service. Youll be part of a team that values relationships, professionalism, and continuous improvement.


If youre someone who cares about people, takes ownership of your work, and wants to be part of a service-driven agency, wed love to connect.


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities


Responsibilities
  • Serve as the first point of contact for clients, providing friendly, responsive, and knowledgeable support
  • Review existing policies and identify opportunities to better protect customers personal and business needs
  • Assist clients with policy changes, billing questions, claims support, and coverage explanations
  • Proactively reach out to ensure clients feel supported and informednot just at renewal time, but year-round
  • Work closely with the agency team to deliver a seamless, high-quality customer experience
  • Maintain accurate client records and documentation

Requirements
  • Active Property & Casualty insurance license (required)
  • Strong communication skillsboth written and verbal
  • A service-first mindset with the ability to build trust and long-term relationships
  • Attention to detail and the ability to multitask in a fast-paced environment
  • Problem-solving skills and a proactive approach to client needs
  • Previous insurance or customer service experience preferred - previous Farmers Insurance experience is a plus