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Insurance Account Representative Jobs in Virginia

Kimball Midwest

Account Representative

Danville, VA · On-site

$42K - $47K/yr

Account Representative (Hybrid) As an Account Representative, you will enter a two-year training ... Medical, dental, life, disability insurance, 401k and a deferred compensation plan * 1st year ...

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All JobsInsurance Account Representative JobsInsurance Account Representative Jobs in Virginia

Insurance Account Representative information

See Virginia salary details

$26.3K

$49.1K

$70.9K

How much do insurance account representative jobs pay per year?

As of Aug 6, 2026, the average yearly pay for insurance account representative in Virginia is $49,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $54,500.00 per year, depending on experience, location, and employer.

How do insurance account representatives get paid?

Insurance account representatives typically earn a combination of base salary and commissions based on sales or policy renewals. They may also receive bonuses or incentives for meeting performance targets, and some roles include benefits such as health insurance and retirement plans.

What does an insurance account representative do?

An insurance account representative is a sales agent that maintains and builds client relationships. Job duties often include finding new clients, resolving current customer problems, and recommending additional products or services. Someone in this career might cold-call or network to find potential customers. Qualifications include a high school diploma, sales skills, and work experience. Some employers may prefer a bachelor’s degree.

What are the key skills and qualifications needed to thrive as an insurance account representative, and why are they important?

To thrive as an Insurance Account Representative, you need strong customer service skills, knowledge of insurance products, and typically a relevant state insurance license. Familiarity with CRM software, policy management systems, and quoting tools is essential for efficiently managing accounts and processing applications. Excellent communication, relationship-building, and problem-solving abilities help you stand out in supporting clients and resolving their concerns. These skills are crucial for retaining clients, ensuring regulatory compliance, and driving sales growth in a competitive insurance market.

How does an insurance account representative typically collaborate with underwriters and clients to ensure effective policy management?

As an Insurance Account Representative, you serve as a vital link between clients and underwriters. You'll frequently communicate with underwriters to clarify coverage details, negotiate terms, and resolve issues, ensuring that policies meet client needs and compliance standards. On the client side, you'll answer questions, process policy changes, and provide ongoing support, often coordinating renewals and claims. This collaborative environment requires strong interpersonal and organizational skills, as you're expected to balance client advocacy with company guidelines.

What is the difference between Insurance Account Representative vs Insurance Customer Service Agent?

AspectInsurance Account RepresentativeInsurance Customer Service Agent
CredentialsLicenses, insurance knowledgeLicenses, insurance knowledge
Work EnvironmentOffice, client meetings, salesCall centers, office, client support
Employer & IndustryInsurance agencies, companiesInsurance companies, agencies
Primary FocusSelling policies, managing accountsAssisting clients, answering inquiries

Both roles require insurance licenses and industry knowledge. Insurance Account Representatives focus on sales and account management, while Insurance Customer Service Agents primarily handle client inquiries and support. The roles often overlap but differ mainly in their core responsibilities and interaction style with clients.

What does an insurance account representative do?

An Insurance Account Representative is responsible for assisting clients with their insurance needs, such as explaining policy options, processing applications, and handling policy renewals or changes. They act as a liaison between clients and insurance companies, ensuring customers understand their coverage and helping resolve any issues that arise. Additionally, they may be involved in sales, identifying opportunities to offer new policies or additional coverage to clients. Communication and customer service skills are essential in this role, as well as knowledge of various types of insurance products.
More about Insurance Account Representative jobs
What are popular job titles related to Insurance Account Representative jobs in VA? For Insurance Account Representative jobs in VA, the most frequently searched job titles are:
Insurance Account Representative jobs near you
Infographic showing various Insurance Account Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $49,085 per year, or $23.6 per hour.

Insurance Account Representative - State Farm Agent Team Member

State Farm

Portsmouth, VA • On-site

$13.50 - $18/hr

Full-time

Medical, PTO

Re-posted 6 days ago

State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,543 frontline employees who took The Breakroom Quiz

224th of 301 rated insurance

Job description

Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:Tracey Vinson - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.
If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.
RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Work with the agent to establish and meet marketing goals.
  • Maintain a strong work ethic with a total commitment to success each and every day.
  • Work alongside your agency's team to ensure successful long-lasting customer relations.

QUALIFICATIONS:
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Ability to effectively relate to a customer
  • Property & Casualty license

BENEFITS:
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Profit sharing
  • Growth potential/Opportunity for advancement within my office
  • Licensing reimbursement after 3 months
  • Signing bonus for pre-licensed professionals

Compensation: $13.50 - $18.00 per hour
Do you want to work with someone who will help you achieve YOUR goals?
We are a growing agency with big dreams and lots of potential. If you want to work in an environment that is fun, challenging, and rewarding, then Tracey Vinson - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
  • I am a proud graduate of Old Dominion University.

Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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