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Insurance Account Manager Jobs in Arizona (NOW HIRING)

Insurance Account Manager

Phoenix, AZ ยท On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hill & Usher , located in Phoenix , is looking for an Account Manager to add to our growing team in ... Generating insurance quotes and issuing Insurance Documentation (COI, ID cards, etc.) * Process ...

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Insurance Account Manager information

See Arizona salary details

$24.7K

$49K

$71.3K

How much do insurance account manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for insurance account manager in Arizona is $49,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $55,000.00 per year, depending on experience, location, and employer.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

Is being an insurance account manager hard?

Being an insurance account manager can be challenging as it requires strong communication, customer service skills, and knowledge of insurance policies. The role often involves managing client accounts, handling claims, and meeting sales targets, which can be demanding but manageable with experience and proper training.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use customer relationship management (CRM) tools to maintain client records. Strong communication and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Insurance Account jobs in Arizona?

The most popular types of Insurance Account jobs in Arizona are:

What are popular job titles related to Insurance Account Manager jobs in Arizona?

For Insurance Account Manager jobs in Arizona, the most frequently searched job titles are:

What cities in Arizona are hiring for Insurance Account Manager jobs?

Cities in Arizona with the most Insurance Account Manager job openings:

Infographic showing various Insurance Account Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,011 per year, or $23.6 per hour.

Insurance Account Manager

Hill & Usher Insurance & Surety

Phoenix, AZ โ€ข On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Seize this opportunity to join our growing team now!

Hill Usher, located in Phoenix, is looking for an Account Manager to add to our growing team in Commercial Lines. This exciting opportunity is great for anyone that is an out-of-the-box thinker who is enthusiastic about providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintaining knowledge of our products, and answering any questions our clients may have.

If this sounds like an environment in which you could be successful, then we want you.

Must be willing to obtain or currently possess a Property and Casualty License

Responsibilities
  • Generating insurance quotes and issuing Insurance Documentation (COI, ID cards, etc.)
  • Process customer policy change requests.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
  • Provides ongoing support to insurance clients as needed.
  • Educate clients on the insurance policies that best suit their needs
Requirements
  • A Property Casualty license is preferred. Willing to train the qualified individual.
  • 1+ years of experience in insurance and/or customer service
  • Microsoft Office Suite
  • Strong communication skills, both oral and written.
  • Be a great self-starter with a sense of urgency.
  • Proficiency to multi-task and problem solve
Benefits
Paid Time Off (PTO)###Health Insurance###Dental Insurance###Vision Insurance###Life Insurance###Disability Insurance###Hands on Training###Tuition Reimbursement###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Evenings Off###Treadmills###Remote work opportunity###Lunch and Learn opportunty###Flexible Schedule###