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How much do instructional technology assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for instructional technology assistant in the United States is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.75 per hour, depending on experience, location, and employer.

What are Instructional Technology Assistants?

Instructional Technology Assistants are professionals who support teachers, students, and staff in integrating technology into educational environments. They assist with the setup, maintenance, and troubleshooting of hardware and software used in classrooms, as well as provide training on educational technology tools. Their goal is to enhance learning and teaching experiences by ensuring that technology is used effectively and efficiently. They may also help develop digital resources, manage online learning platforms, and support distance education initiatives.

What is the difference between Instructional Technology Assistant vs Classroom Technology Coordinator?

AspectInstructional Technology AssistantClassroom Technology Coordinator
CredentialsTypically requires a relevant associate degree or certification in educational technologyOften requires a bachelor's degree in education, technology, or related field
Work EnvironmentSupports teachers and students in schools, assisting with tech setup and troubleshootingManages and oversees classroom technology integration and training
Employer & IndustrySchools, educational institutionsSchool districts, educational organizations
Search & Comparison IntentCommonly compared for roles supporting educational technology at the school levelCompared for roles involving technology management and training in classrooms

The Instructional Technology Assistant focuses on supporting teachers and students with technology setup and troubleshooting, often requiring an associate degree or certification. In contrast, the Classroom Technology Coordinator typically manages and trains staff on classroom tech, often with a bachelor's degree. Both roles are vital in educational settings but differ in scope and responsibilities.

What types of technology tools and platforms does an Instructional Technology Assistant typically support in a school setting?

Instructional Technology Assistants commonly support a wide range of educational tools and platforms, including learning management systems (LMS) like Google Classroom or Canvas, interactive whiteboards, student response systems, and educational software used for instruction and assessment. They often assist teachers and students with troubleshooting, setup, and integration of these technologies into daily lessons. This role also involves providing basic training and documentation to staff, ensuring smooth classroom operations, and collaborating closely with IT departments to address technical issues promptly.

What are the key skills and qualifications needed to thrive as an Instructional Technology Assistant, and why are they important?

To thrive as an Instructional Technology Assistant, you need a solid understanding of educational technology, troubleshooting skills, and a relevant associate's or bachelor's degree in education or IT. Familiarity with learning management systems (LMS), classroom technology tools, and software like Google Workspace or Microsoft Office is expected. Strong communication, patience, and teamwork are vital for supporting educators and guiding users through technical challenges. These competencies ensure smooth integration of technology in learning environments and help educators and students use digital tools effectively.
More about Instructional Technology Assistant jobs
What cities are hiring for Instructional Technology Assistant jobs? Cities with the most Instructional Technology Assistant job openings:
What are the most commonly searched types of Instructional Technology jobs? The most popular types of Instructional Technology jobs are:
What states have the most Instructional Technology Assistant jobs? States with the most job openings for Instructional Technology Assistant jobs include:
What job categories do people searching Instructional Technology Assistant jobs look for? The top searched job categories for Instructional Technology Assistant jobs are:
Instructional Technology Assistant jobs near you
Instructional Technology Assistant

Instructional Technology Assistant

Western Wyoming Community College

Rock Springs, WY • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 19 days ago

Job description

Posting Details
Position Summary Information
Posting Number
P2304
Job Title
Instructional Technology Assistant
Students Only
No
Job Description Summary
Win With a Career Move to Western.
At Western Wyoming Community College, one of America's leading junior colleges, we believe employees are our most valuable resource. We pride ourselves on our inclusive, growth-focused culture and our exceptional benefits package. For full-time employees, here are a few of the amazing benefits we offer:
  • Employer paid contribution of 9.37% to your retirement plan with no waiting period. Who doesn't love free money?
  • We cover 82% of costs related to health, dental and life insurance.
  • Generous leave time to support your work/life balance with paid holidays, sick leave and vacation time, 3 personal days, and two weeks off over Christmas break! Not to mention, you get time off at Spring Break and Friday's off in the summer.
  • Have you ever wanted to take an art class? Interested in exploring entrepreneurship? FREE tuition for you, your spouse, and your dependents makes this dream a reality.
  • Access to amenities like our Children's Center, Hay Library, aquatic center, fitness center, theatre and more.
  • When adventure calls, head out to the Flaming Gorge Reservoir, take a hike around Mustang Loop, surf the local sand dunes, or jump in the car and travel to Salt Lake City, Jackson Hole, or Laramie. For a map of our area, and links to activities and places, view westernwyoming.edu/outsider.

See where your career can take you when you come run with the Mustangs!
Under the direction of the supervisor, the Instructional Technology Assistant provides operational and technical support for instructional technologies used in online, hybrid, HyFlex, and face-to-face learning environments. The position supports faculty, staff, and students in the effective use of the College's learning management system (LMS) and related instructional technologies while assisting with training, course readiness, accessibility, and user support.
The Instructional Technology Assistant serves as a first point of contact for instructional technology support and assists in maintaining reliable instructional technology operations that support student success and effective teaching practices. The Instructional Technology Assistant provides limited instructional technology on call support outside standard business hours during critical academic periods, as approved by the supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Maintains advanced working knowledge of the Canvas LMS and serves as a frontline support resource for faculty, staff, and students.
  • Supports instructional technology needs for online, hybrid, HyFlex, and face-to-face courses.
  • Serves as first contact for Canvas help tickets, and monitors tickets serviced by Canvas Support on a daily basis.
  • Provides timely technical support and troubleshooting related to Canvas and other instructional technologies through in person, virtual, email, and phone support.
  • Maintain proficiency, and provides faculty and student support, in MyWestern portal as it relates to Canvas and other software commonly used in teaching (e.g. Microsoft Office).
  • Provides faculty training and support for Canvas and other instructional software platforms, such as Studio, Honorlock, NetTutor, Turnitin, Commons, Simple Syllabus, and Learning object applications.
  • Assists with the coordination and delivery of instructional technology workshops, webinars, tutorials, and support materials for faculty, staff, and students.
  • Creates and maintains instructional guides, tutorials, FAQs, and support documentation related to instructional technologies and online learning systems.
  • Monitors course creation, course accuracy, user creation, and faculty and student enrollment in Canvas on a daily basis.
  • Responsible for configuration, maintenance, and troubleshooting of the ILP platform to support accurate synchronization of course and enrollment data with the Canvas LMS.
  • Assists with semester start up processes, including course creation verification, enrollment troubleshooting, and instructional technology readiness checks.
  • Assists faculty in developing accessible instructional materials consistent with ADA, Section 508, and WCAG accessibility standards.
  • Assists faculty with creating assessment files (exams) and importing them into Canvas.
  • Maintains and updates online and HyFlex course listings on the WyClass website for each semester.
  • Occasionally provides limited instructional technology on call support outside standard business hours during critical academic periods, as approved by the supervisor.
  • Provides support for institutionally approved instructional technologies and AI-supported teaching tools as assigned.
  • Performs monthly maintenance and updates on all technology equipment within the Center for Teaching and Learning, including laptops housed in the COW (Classroom on Wheels).
  • Coordinates and manages reservations for the Center for Teaching and Learning for meetings, trainings, workshops, and other events.
  • Arranges travel accommodations and related logistics for CTL team members as needed.
  • Orders, inventories, and restocks office and hospitality supplies for the center, including beverages and refreshments for faculty.

Minimum Qualifications
MINIMUM QUALIFICATIONS (Education and Experience, Knowledge and Abilities)
1. Associate degree in a related field.
2. One (1) year of experience supporting instructional technologies, learning management systems, technical support operations, or related customer service environments.
Knowledge of:
• Comprehensive role of the community college
• College policies, rules, regulations and guidelines
• Microsoft Office and cloud-based collaboration tools
• Customer Service and technical support principles
• Principles and practices of PCs and related software
Ability to:
• Communicate effectively verbally and in writing
• Operate a PC and related software
• Maintain effective working relationships with other people
• Troubleshooting technology problems and issues
• Learn new software quickly and to adapt to a changing work environment and stressful situations
• Work independently, to organize tasks effectively, and to set priorities
Make quick responses to technical problems and emergencies
• Maintain a professional image when dealing with various groups
Equivalency Statement
For those candidates who do not exactly meet all minimum qualifications, an equivalent combination of education and experience, which has provided comparable knowledge and abilities, may be accepted.
Preferred Qualifications
Education
  1. Bachelor's degree in instructional technology, education, information systems, educational technology, business technology, or a related field.

Experience
  1. Experience supporting Canvas or another learning management system in a higher education environment.
  2. Experience providing technology training or customer support to faculty, staff, or students.
  3. Experience troubleshooting instructional technologies, classroom technologies, or educational software platforms.

Open Date
05/21/2026
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
This position is located on the Rock Springs campus.
Estimated Salary
$19.13 - $22.50
FLSA
Non-Exempt

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