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Installation Operations Manager Jobs in Ohio (NOW HIRING)

Socket.dev

Operations Manager - Cleveland

Richfield, OH · On-site

$75K - $85K/yr

Validate and correct in-home appliance installation procedures. * Build and maintain client ... operations meetings, client calls, and provide location updates to Regional Manager. Skills ...

LeafHome

Operations Manager LHE

Bedford, OH

$150K - $250K/yr

Manage and grow assigned sales territory through effective leadership of independent contractor ... Work closely with the Installation team to ensure accurate sales orders, timely product ...

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Installation Operations Manager information

What does an installation operations manager do?

An Installation Operations Manager oversees the planning, coordination, and execution of installation projects, ensuring they are completed safely, on time, and within budget. They manage teams of installers or technicians, coordinate with clients, and handle logistics such as scheduling and resource allocation. Their responsibilities often include quality control, compliance with safety standards, and resolving any issues that arise during installations. This role is vital in industries like construction, telecommunications, and energy, where precise and efficient installations are critical to project success.

What are the key skills and qualifications needed to thrive as an installation operations manager, and why are they important?

To excel as an Installation Operations Manager, you need strong project management, organizational skills, and experience in coordinating installation teams, often supported by a relevant degree or equivalent field experience. Familiarity with scheduling software, ERP systems, and safety or project management certifications such as PMP or OSHA are typically required. Leadership, problem-solving, and effective communication are vital soft skills for managing teams and resolving on-site challenges. These skills ensure projects are completed safely, efficiently, and to client specifications, driving customer satisfaction and business growth.

What are some common challenges faced by installation operations managers and how can they be addressed?

Installation Operations Managers often face challenges such as coordinating multiple installation projects simultaneously, managing tight deadlines, and ensuring compliance with safety and quality standards. Effective communication with field teams, clients, and other departments is crucial to prevent misalignment and delays. Implementing structured project management tools and regular progress check-ins can help address these challenges, while ongoing training ensures the team stays updated on best practices and safety protocols.

What is the difference between Installation Operations Manager vs Field Service Supervisor?

AspectInstallation Operations ManagerField Service Supervisor
CertificationsProject management, technical certificationsTechnical certifications, leadership training
Work EnvironmentOversees installation projects, manages teams, coordinates logisticsSupervises field technicians, ensures service quality, manages daily operations
Industry UsageConstruction, telecommunications, energyTelecommunications, HVAC, electrical services
Primary FocusManaging installation processes and operationsSupervising field staff and service delivery

The Installation Operations Manager focuses on overseeing installation projects, coordinating teams, and managing logistics, often at a higher strategic level. In contrast, the Field Service Supervisor directly supervises technicians in the field, ensuring service quality and operational efficiency. Both roles require technical knowledge and leadership skills but differ mainly in scope and daily responsibilities.

Is installation operations manager a high paying job?

Installation Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. They often receive additional benefits such as bonuses, overtime pay, and opportunities for advancement, reflecting the managerial responsibilities involved in overseeing installation processes and teams.

What are popular job titles related to Installation Operations Manager jobs in Ohio?

For Installation Operations Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Installation Operations Manager jobs in Ohio look for?

The top searched job categories for Installation Operations Manager jobs in Ohio are:

What cities in Ohio are hiring for Installation Operations Manager jobs?

Cities in Ohio with the most Installation Operations Manager job openings:

Installation Operations Manager jobs near you
Infographic showing various Installation Operations Manager job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Operations Manager - Cleveland

Richfield, OH • On-site

Socket.dev
Network Security • 1 - 10 employees
Learn more about Socket.devexternal

$75K - $85K/yr

Other

Medical, Retirement, PTO

Posted 8 days ago

Job description

Company Profile:

Diakon Logistics delivers premium white-glove, last-mile solutions for some of the nation’s most respected furniture and appliance retailers. As we continue to grow, we’re looking for driven leaders who are ready to make an immediate impact, build high-performing teams, and help shape the future of delivery excellence. We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.

Job Overview

We are seeking a results-driven Operations Manager to lead daily operations, strengthen client partnerships, and drive growth across appliance delivery services. In this high-impact role, you’ll oversee compliance, profitability, and service performance while coaching teams, developing contractor capabilities, and ensuring every delivery reflects Diakon’s commitment to excellence.

This is an outstanding opportunity for a hands-on leader with deep final-mile experience, strong business acumen, and a passion for building teams that consistently exceed expectations. They will inspire self-development, energize teams, and collaborate cross-functionally to exceed goals while embodying the company's culture.

Responsibilities and Duties
  • Manage a fleet of independent delivery contractors, including recruitment, weekly performance reviews (service, profitability, claims, compliance), and structured skills checks to maintain and expand capabilities.
  • Ensure daily compliance before tendering routes; monitor loadouts, routes, and conduct weekly field audits for client satisfaction and team development.
  • Validate and correct in-home appliance installation procedures.
  • Build and maintain client relationships through effective, timely communication, secure additional routes for revenue growth.
  • Oversee P&L, including delivery/operating expenses, claims processes, travel, and budget goals.
  • Achieve client policies and goals; participate in weekly operations meetings, client calls, and provide location updates to Regional Manager.
Skills/Requirements
  • Proven leadership and motivational skills to drive performance.
  • Hands-on experience in appliance final-mile delivery and installation.
  • Strong communication and relationship-building abilities; bilingual with Spanish highly preferred.
  • Ability to thrive in time-constrained, metric-driven environments with quantitative root-cause analysis.
  • Proficiency in Excel and MS Office.
  • Bachelor's degree and 2-4 years in logistics/supply chain preferred.

Salary:$75,000 - 85,000/year, DOE; plus, benefits and potential for bonus

Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.

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