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Inside Response Jobs (NOW HIRING)

Inside Sales

Compton, CA · On-site

$60K - $80K/yr

JOB SUMMARY The Inside Sales Representative will be responsible for quoting and closing sales. It ... Dedicated support to answer or coordinate responses for all requests from the assigned customers.

JOB SUMMARY The Inside Sales Representative will be responsible for quoting and closing sales. It ... Dedicated support to answer or coordinate responses for all requests from the assigned customers.

Set response time, accuracy, and throughput targets and hold the team to them. * Partner with Field Sales: pair inside sales with the outside team so field reps spend their time in our clients and ...

Set response time, accuracy, and throughput targets and hold the team to them. * Partner with Field Sales: pair inside sales with the outside team so field reps spend their time in our clients and ...

Inside Sales

Gastonia, NC · On-site

$21 - $27/hr

Meet or exceed goals related to response time, appointment set rate, and documentation quality. What You'll Bring * 1+ year of experience in inside sales , intake , call center , or customer service ...

Inside Sales Manager Position Summary The Inside Sales Manager is responsible for leading, coaching ... Lead response time * Team quota achievement * Customer retention rates * Sales activity metrics ...

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Inside Response information

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$24K

$51.5K

$84K

How much do inside response jobs pay per year?

As of Aug 10, 2026, the average yearly pay for inside response in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is the difference between Inside Response vs Customer Service Representative?

AspectInside ResponseCustomer Service Representative
Primary RoleHandle inbound customer inquiries, provide product/service information, resolve issuesAssist customers with questions, complaints, and support needs
Work EnvironmentCall centers, online chat, email supportRetail stores, call centers, office settings
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, conflict resolution
CertificationsNone typically required, customer service trainingNone typically required, customer service training

Inside Response roles focus on managing inbound customer interactions through various channels, often in call centers or online platforms. Customer Service Representatives also handle customer inquiries but may work in retail or office environments. Both roles require strong communication skills and customer-focused training, but Inside Response is more specialized in digital and inbound communication channels.

How does an inside response professional typically collaborate with sales and marketing teams to achieve company goals?

Inside Response professionals work closely with both sales and marketing teams to qualify leads, nurture customer relationships, and ensure a smooth handoff of potential clients. They often participate in regular strategy meetings, share feedback on lead quality, and coordinate outreach campaigns to maximize conversion rates. This role requires strong communication skills and adaptability, as priorities may shift quickly based on campaign results or evolving business needs. By bridging the gap between marketing-generated leads and the sales pipeline, Inside Response professionals play a crucial role in driving revenue and aligning interdepartmental objectives.

What is an inside response representative?

An Inside Response representative is a professional who manages inbound and outbound communications for a company, typically handling customer inquiries, sales leads, or support requests via phone, email, or chat. They work from within the office, as opposed to field or outside sales representatives. Their primary goal is to nurture leads, provide information, and help convert prospects into customers by responding to incoming requests efficiently and proactively following up on potential opportunities.

What are the key skills and qualifications needed to thrive as an inside response representative, and why are they important?

To thrive as an Inside Sales Representative, you need strong sales acumen, product knowledge, and excellent communication skills, often supported by a bachelor’s degree or relevant sales experience. Familiarity with CRM software such as Salesforce, lead management tools, and telephone systems is typically required. Exceptional interpersonal skills, resilience, and the ability to quickly build rapport with clients help individuals stand out in this role. These skills and qualities are vital for consistently achieving sales targets, building customer relationships, and driving business growth in a competitive environment.
More about Inside Response jobs
Infographic showing various Inside Response job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,470 per year, or $24.7 per hour.

$60K - $80K/yr

Other

Re-posted 12 days ago


Job description

JOB SUMMARY
The Inside Sales Representative will be responsible for quoting and closing sales. It is the Company's expectation that the Inside Salesperson provide the highest level of customer service for the development and maintenance of strong relationships with customers and teammates.
ESSENTIAL FUNCTIONS
  • Dedicated support to answer or coordinate responses for all requests from the assigned customers.
  • Communicates product specifications, applications and life cycle.
  • Helps customers determine the best solution for their needs.
  • Responds to requests from customers for information.
  • Engages in online inventory management and email communication the majority of the day.
  • Provides information on product availability and pricing
  • Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
  • Remains knowledgeable and up to date on changes and developments in the industry.
  • Keeps management informed of all activity, including timely preparation of reports.
  • Works closely with Support, Community Management, Account Management and Business Development.
  • Works on related projects as assigned.

MINIMUM QUALIFICATIONS
  • Bachelor's degree in a business related or technical field preferred.
  • Highly accurate with good attention to details.
  • The ability to adapt to a high changing environment.
  • Be willing to adapt to new ideas.
  • Highly motivated self-starter who can work well in a team setting or independently handling multiple tasks simultaneously.
  • Excellent verbal and written communication skills.

BASIC QUALIFICATIONS
  • Must be computer literate and comfortable using Microsoft Office product suite.
  • Respond to customer inquiries and prepare sales quotes.
  • Develop a strong relationship with the customer base.