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Inside Account Manager Jobs in Raleigh, NC (NOW HIRING)

The Account Manager Life/Health provides professional service to new and existing clients promptly ... We value and respect the impact our colleagues make every day both inside and outside our ...

The Account Manager Life/Health provides professional service to new and existing clients promptly ... We value and respect the impact our colleagues make every day both inside and outside our ...

The Account Manager Life/Health provides professional service to new and existing clients promptly ... We value and respect the impact our colleagues make every day both inside and outside our ...

Showing results 41-60

Inside Account Manager information

See Raleigh, NC salary details

$32.1K

$57.6K

$91.4K

How much do inside account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for inside account manager in Raleigh, NC is $57,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $63,700.00 per year, depending on experience, location, and employer.

What is an inside account manager?

An Inside Account Manager is a sales professional who manages client accounts from within the office rather than meeting clients face-to-face. They are responsible for building and maintaining relationships with customers, identifying their needs, and offering solutions or products that fit those needs. Inside Account Managers often use phone calls, emails, and virtual meetings to communicate with clients, handle inquiries, and close sales. Their goal is to increase customer satisfaction and drive revenue growth for their company.

What is the difference between Inside Account Manager vs Customer Success Manager?

AspectInside Account ManagerCustomer Success Manager
Primary FocusManaging existing client accounts, upselling, and retentionEnsuring customer satisfaction, onboarding, and long-term success
Work EnvironmentOffice-based, client communication via phone/emailOffice or remote, proactive engagement with clients
Required CredentialsSales or account management experience, communication skillsCustomer service background, relationship management skills
Industry UsageCommon in SaaS, tech, and B2B salesPrevalent in SaaS, tech, and service industries

While both roles focus on client relationships, the Inside Account Manager primarily handles account growth and retention through sales activities, whereas the Customer Success Manager emphasizes customer satisfaction and long-term success. Both roles require strong communication skills and industry knowledge, but their core objectives differ slightly.

What are the key skills and qualifications needed to thrive as an inside account manager, and why are they important?

To thrive as an Inside Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field. Proficiency with CRM systems like Salesforce, sales enablement tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build client trust and manage multiple accounts efficiently. These abilities are crucial for driving revenue growth, maintaining client satisfaction, and achieving sales targets in a competitive environment.

How much does an inside account manager get paid?

Inside account managers typically earn a median annual salary between $50,000 and $70,000, with additional commissions or bonuses based on sales performance. Salaries can vary depending on experience, industry, and location, and the role often requires strong communication and CRM skills.

How does an inside account manager typically collaborate with outside sales teams to achieve sales targets?

Inside Account Managers often work closely with outside sales representatives to coordinate strategies and ensure a seamless customer experience. While inside managers handle remote communications, follow-ups, and account maintenance, they regularly share insights and leads with their field counterparts. This collaboration helps align goals, prevents overlaps, and maximizes opportunities for upselling or cross-selling. Effective teamwork and regular communication between the two roles are key to meeting shared revenue goals and building strong client relationships.
What are the most commonly searched types of Inside Account jobs in Raleigh, NC? The most popular types of Inside Account jobs in Raleigh, NC are:
What are popular job titles related to Inside Account Manager jobs in Raleigh, NC? For Inside Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Inside Account Manager jobs in Raleigh, NC look for? The top searched job categories for Inside Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Inside Account Manager jobs? Cities near Raleigh, NC with the most Inside Account Manager job openings:

Account Manager - Commercial Lines

Towne Family of Companies

Raleigh, NC โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


Job description

Join us at Towne Insurance! Your Career. Your Future. Your Towne.
Towne Insurance is hiring a Commercial Lines Account Manager to join our Raleigh team. The Commercial Lines Account Manager is responsible for providing professional service to new and existing clients in a timely and accurate manner.
About Us
Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.
About the Role
  • Works closely with risk advisors and other Towne personnel on all aspects of client service, marketing, and renewal.
  • Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and Towne colleagues, resulting in a rate of account retention that meets or exceeds expectations.
  • Answers telephone calls from insured customers and enquires about endorsement requests, cancellations, remarkets/rewrites, claims, and other service inquiries.
  • Utilizes sales and customer service skills to listen effectively, build rapport, develop needs, provide solutions, and improve client policy retention.
  • Effectively utilizes selected third-party systems for customer handling (e.g., carrier sites, Applied Epic).
  • Ensure that all endorsements, audits, cancellations, claims, finance agreements, certificates, and other customer requests are handled in an accurate and timely manner according to procedures.

Skills and experience you'll need:
A successful candidate will have an active P&C license or ability to obtain upon hire and prior experience in the commercial lines insurance industry, as well as the following:
  • Excellent oral and written communication skills.
  • Strong attention to detail, organization, and prioritization skills.
  • Computer skills (Word, Outlook, Excel).

Bonus points if you have:
  • 3+ years of experience in commercial lines account management.
  • Experience with agency management systems, preferably Applied Epic.

What we offer:
We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:
  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Health, vision, dental, and Employee Assistance Program
  • Paid time off to include holidays, PTO, sick leave, and bereavement
  • Profit Sharing
  • Continuing education opportunities
  • 401K & Employer Matching
  • Employee discounts
  • Identity theft protection
  • Tuition Reimbursement
  • Paid Training Opportunities
  • Paid Parental Leave
  • Wellness Plan
  • Volunteer Opportunities

Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.
We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
#LI-SO1
#insurance
#LI-Hybrid
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.