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Inside Account Manager Jobs in Raleigh, NC (NOW HIRING)

Valcourt

Inside Account Manager (73381)

Apex, NC

Position Summary The Inside Account Manager is responsible for driving incremental revenue by converting existing opportunities that fall outside of the field sales team's primary focus. This role ...

N-able

Inside Channel Account Manager

Morrisville, NC · On-site

As part of our journey, we are hiring an Inside Channel Account Manager! This is a new, strategic opportunity, and the ideal candidate will bring experience with partner recruitment, enablement, and ...

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All JobsInside Account JobsInside Account Manager JobsInside Account Manager Jobs in Raleigh, NC

Inside Account Manager information

See Raleigh, NC salary details

$32.1K

$57.6K

$91.4K

How much do inside account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for inside account manager in Raleigh, NC is $57,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $63,700.00 per year, depending on experience, location, and employer.

What is an inside account manager?

An Inside Account Manager is a sales professional who manages client accounts from within the office rather than meeting clients face-to-face. They are responsible for building and maintaining relationships with customers, identifying their needs, and offering solutions or products that fit those needs. Inside Account Managers often use phone calls, emails, and virtual meetings to communicate with clients, handle inquiries, and close sales. Their goal is to increase customer satisfaction and drive revenue growth for their company.

How does an inside account manager typically collaborate with outside sales teams to achieve sales targets?

Inside Account Managers often work closely with outside sales representatives to coordinate strategies and ensure a seamless customer experience. While inside managers handle remote communications, follow-ups, and account maintenance, they regularly share insights and leads with their field counterparts. This collaboration helps align goals, prevents overlaps, and maximizes opportunities for upselling or cross-selling. Effective teamwork and regular communication between the two roles are key to meeting shared revenue goals and building strong client relationships.

What are the key skills and qualifications needed to thrive as an inside account manager, and why are they important?

To thrive as an Inside Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field. Proficiency with CRM systems like Salesforce, sales enablement tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build client trust and manage multiple accounts efficiently. These abilities are crucial for driving revenue growth, maintaining client satisfaction, and achieving sales targets in a competitive environment.

What is the difference between Inside Account Manager vs Customer Success Manager?

AspectInside Account ManagerCustomer Success Manager
Primary FocusManaging existing client accounts, upselling, and retentionEnsuring customer satisfaction, onboarding, and long-term success
Work EnvironmentOffice-based, client communication via phone/emailOffice or remote, proactive engagement with clients
Required CredentialsSales or account management experience, communication skillsCustomer service background, relationship management skills
Industry UsageCommon in SaaS, tech, and B2B salesPrevalent in SaaS, tech, and service industries

While both roles focus on client relationships, the Inside Account Manager primarily handles account growth and retention through sales activities, whereas the Customer Success Manager emphasizes customer satisfaction and long-term success. Both roles require strong communication skills and industry knowledge, but their core objectives differ slightly.

How much does an inside account manager get paid?

An inside account manager typically earns between $50,000 and $80,000 annually, with compensation varying based on experience, industry, and location. Many roles also include commissions or bonuses tied to sales performance, and some positions may offer benefits such as health insurance and paid time off.

What are the most commonly searched types of Inside Account jobs in Raleigh, NC?

The most popular types of Inside Account jobs in Raleigh, NC are:

What are popular job titles related to Inside Account Manager jobs in Raleigh, NC?

For Inside Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Inside Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Inside Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Inside Account Manager jobs?

Cities near Raleigh, NC with the most Inside Account Manager job openings:

Inside Account Manager jobs near you
Infographic showing various Inside Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $57,636 per year, or $27.7 per hour.

Inside Account Manager (73381)

Valcourt

Apex, NC

Full-time

Posted 19 days ago

Job description

Position Summary

The Inside Account Manager is responsible for driving incremental revenue by converting existing opportunities that fall outside of the field sales team's primary focus. This role partners closely with Operations and the Sales Team to identify upsell opportunities, execute targeted marketing campaigns, and proactively sell services to existing clients. The Inside Account Manager serves as the bridge between Operations, Marketing, and Sales to maximize revenue from our current customer base.

Primary Responsibilities
  • Generate revenue through proactive outbound sales efforts.
  • Follow up on dormant opportunities.
  • Re-engage existing customers.
  • Sell additional services into current customer accounts.
  • Identify low-hanging fruit opportunities not requiring a field sales representative.
Daily Operations Partnership
  • Meet with Operations daily to identify customer requests, additional scope, deferred work, safety items, repairs, waterproofing, window cleaning, pressure washing, metal restoration, glass restoration, parking garage cleaning, and specialty services.
  • Track every lead until closed.
Email & Marketing Campaigns
  • Execute seasonal promotions, budget planning campaigns, preventative maintenance reminders, proposal follow-ups, customer reactivation campaigns, new service announcements, and cross-selling campaigns.
  • Follow every campaign with outbound phone calls.
Customer Relationship Management
  • Build relationships with existing clients.
  • Conduct routine account check-ins.
  • Coordinate site walks with sales team and partner with field sales on larger opportunities.
Salesforce Management
  • Maintain CRM accuracy, create opportunities, track proposals, manage follow-ups, and report pipeline weekly.
Qualifications
  • 3+ years B2B sales or account management.
  • Strong phone sales, CRM (Salesforce preferred), organization, and communication skills.
  • Commercial facility services experience preferred.

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