1

Inmate Accounts Jobs (NOW HIRING)

Correctional Officer

Mankato, MN · On-site

$61K - $86K/yr

Maintain inmate records by entering inmate data into computer files and submits to proper agencies, maintains detailed record of all inmate activity, account purchases and deposits, medical needs ...

Correctional Officer

Mankato, MN · On-site

$61K - $86K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintains and records all deposits and withdrawals from inmate accounts. Collects, verifies and records bail money as ordered by the Courts. * Provides public relations and services. Conducts ...

Processes inmate purchases and enters transactions into inmate accounts. * Responsible for the equipment, safety, work quality, methods, policies and procedures in the operation of the commissary.

$37K - $45K/yr

... inmate accounts as they order commissary items and invoices inmates accounts for payments while ensuring total accuracy by balancing accounts daily Delivers commissary items to inmates May make bank ...

Correction Officer I

Decatur, AL · On-site

$20.36/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Collects funds for inmate accounts; issues receipt, records and secures payments. * Enters data pertaining to inmates into the computer system. * Prepares and/ or generates routine correspondence ...

... inmate accounts as they order commissary items and invoices inmates accounts for payments while ensuring total accuracy by balancing accounts daily Delivers commissary items to inmates May make bank ...

Detention Deputy

Georgetown, CO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Receives bail money and bonds; enters and disperses money from inmate accounts. * Communicates general information in written and verbal form and verifies data for and with various people, including ...

CORRECTIONS OFFICER-FT

Lapeer, MI · On-site

$25.88 - $34.36/hr

Other Functions 1. Receives inmate requests for commissary items; obtains and records authorized withdrawals from inmate accounts; and assists with maintaining accurate inmate trust account records ...

Processes inmate purchases and enters transactions into inmate accounts. * Responsible for the equipment, safety, work quality, methods, policies and procedures in the operation of the commissary.

Inmate Services Program Manager

GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Continuous Summary The Inmate Services Program Manager is responsible for the planning ... Account(s) Employee Assistance Program Annual/Sick Leave Group Life Insurance 401-A Retirement ...

New

Processes inmate purchases and enters transactions into inmate accounts. * Responsible for the equipment, safety, work quality, methods, policies and procedures in the operation of the commissary.

COMMISSARY SUPERVISOR

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Processes inmate purchases and enters transactions into inmate accounts. * Responsible for the equipment, safety, work quality, methods, policies and procedures in the operation of the commissary.

Showing results 21-40

Inmate Accounts information

See salary details

$16

$21

$25

How much do inmate accounts jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for inmate accounts in the United States is $21.35, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $23.56 per hour, depending on experience, location, and employer.

What is inmate accounts?

Inmate accounts are financial accounts set up for individuals incarcerated in correctional facilities. These accounts allow inmates to receive money from friends and family, deposit earnings from prison work programs, and use funds to purchase approved items such as commissary goods, phone calls, or other services. The management of these accounts ensures that all transactions are recorded and comply with facility regulations. Inmate accounts are typically overseen by a dedicated department within the correctional facility to maintain security and transparency.

What are the key skills and qualifications needed to thrive as an inmate accounts clerk, and why are they important?

To thrive as an Inmate Accounts Clerk, you need strong attention to detail, mathematical proficiency, and experience with bookkeeping or accounting, often supported by a high school diploma or equivalent. Familiarity with jail management software, accounting systems, and Microsoft Office tools is typically required. Excellent organizational skills, integrity, and the ability to communicate clearly with both inmates and staff are crucial soft skills. These abilities ensure accurate financial record-keeping, compliance with regulations, and the efficient management of inmate funds within correctional facilities.

What are some common challenges faced by professionals working in inmate accounts, and how can they be addressed?

Professionals in Inmate Accounts often encounter challenges such as managing high volumes of transactions, ensuring compliance with strict regulations, and maintaining accuracy under tight deadlines. Balancing confidentiality while interacting with inmates and their families can also be demanding. Building strong organizational skills, staying updated on relevant policies, and utilizing secure financial management systems can help overcome these challenges. Regular training and effective communication with correctional staff are also crucial for success in this role.

What is the difference between Inmate Accounts vs Inmate Commissary Clerk?

AspectInmate AccountsInmate Commissary Clerk
Primary RoleManage inmate financial accounts, including deposits, withdrawals, and fund trackingOversee inmate commissary sales, inventory, and distribution of goods
Work EnvironmentCorrectional facility administrative offices, handling sensitive financial dataCorrectional facility commissary or store area, interacting with inmates and staff
Required CredentialsBasic financial or administrative skills, sometimes certifications in finance or administrationCustomer service skills, knowledge of inventory management, possibly some administrative certifications

Inmate Accounts primarily focuses on managing inmate financial transactions and account balances, while Inmate Commissary Clerks handle the sale and distribution of goods within the facility. Both roles are essential in correctional facilities but differ in responsibilities and daily tasks.

More about Inmate Accounts jobs

What cities are hiring for Inmate Accounts jobs?

Cities with the most Inmate Accounts job openings:

What states have the most Inmate Accounts jobs?

States with the most job openings for Inmate Accounts jobs include:

Infographic showing various Inmate Accounts job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $44,399 per year, or $21.3 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Job Description: Inmate Support Specialist
Department: Tech Support
Reports To: Tech Support Manager
Position Summary
The Inmate Support Specialist is responsible for providing inmate-facing support for CPC products, services, and account-related requests. This role includes answering inmate support calls, completing required verification, reviewing Chirp and AXXS Support messages, working inmate support tickets and voicemails, and using CPC systems to research and document requests. The Specialist is expected to resolve requests, follow established procedures, and escalate issues when appropriate.
Key Responsibilities
  • Answer inbound inmate and resident support calls with professionalism, patience, and clear call control.
  • Follow CPC policies for verification, privacy, prohibited actions, account security, and facility-specific support rules.
  • Research and resolve inmate inquiries, including fund transfers, account setup, purchases, dropped call reviews, dialing assistance, device login issues, and approved reset requests.
  • Review and respond to support messages accurately and within expected service standards.
  • Monitor and respond to inmate support tickets using established queue processes.
  • Ensure calls, tickets, and support messages are updated, tracked, and closed with proper documentation.
  • Use of CPC software and internal resources, including Backoffice, Fusion, Monday, CPC View, AXXS tools, products, Teams updates, manuals, and support resource sheets, to research and document issues.
  • Document request details, actions taken, notes added, resolution, and escalation details in the appropriate system.
  • Identify repeat issues, unusual activity, potential misuse, service concerns, or customer-impacting risks and report them to management or the appropriate escalation team.
  • Escalate requests that require additional technical review, policy guidance, facility involvement, or another department’s support.
  • Stay current on CPC product changes, system updates, known issues, and support procedure changes.
  • Collaborate with other departments when support issues require additional review.
Qualifications
  • Customer service, call center, and support experience preferred.
  • Experience in the corrections-industry is a plus but not required.
  • Ability to learn CPC systems, internal software, products, support resources, and ticketing processes.
  • Basic comfort researching account information and following documented procedures.
  • Ability to follow verification, privacy, and security procedures consistently.
Non-Technical Requirements
  • Strong communication and customer service skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong attention to detail and sound judgment.
  • High level of accountability and follow-through.
  • Team-oriented mindset with a focus on continuous improvement.
Employment Type amp; Benefits:
This is a full-time position offering a comprehensive benefits package, including:
  • Health, Dental, and Vision Insurance
  • Ancillary Benefits
  • 401(k) Plan
  • Employee Stock Ownership Plan (ESOP)
  • PTO