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Information Technology Supervisor Jobs (NOW HIRING)

IT Supervisor

Sandy, UT · On-site

$90K - $110K/yr

IT Supervisor American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Supervisor to our team in our Sandy, UT office. Our IT team supports our shipboard staff and ...

IT Supervisor

Sioux Falls, SD

$94K - $115K/yr

The IT Supervisor leads the business systems team and serves as the lead for the Manufacturing & Services product vertical. This is a dual role: as a people leader, the IT Supervisor manages and ...

IT Supervisor

Yakima, WA

$95K - $116K/yr

The IT Supervisor will communicate positively with our internal users on how to best interact with and utilize technology, providing support via face-to-face interaction, chat, email, and phone.

IT Supervisor

Farmington, UT · On-site

$90K - $110K/yr

IT Supervisor American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Supervisor to our team in our Sandy, UT office. Our IT team supports our shipboard staff and ...

IT Supervisor

Kissimmee, FL · On-site

$83K - $102K/yr

Title: IT Supervisor - Corridors Program Office Location: Kissimmee, FL 34747 - 5 Days Onsite (Locals Only) Experience: 5-10 years in IT-related roles Job Summary: Seeking an experienced IT professi ...

IT Supervisor

Walnut Creek, CA · On-site

$110K - $125K/yr

The IT Supervisor (ITS) is responsible for fostering meaningful, collaborative, and effective relationships that reflect respect, integrity, and excellence with clients, colleagues, and the ...

IT Supervisor

Norwood, MA

$107K - $131K/yr

The IT Supervisor works closely with the CFO, Corporate IT, third-party IT partners, vendors, and internal departments to support technology operations, troubleshoot issues, implement approved ...

IT Supervisor

Yakima, WA · On-site

$95K - $116K/yr

The IT Supervisor will communicate positively with our internal users on how to best interact with and utilize technology, providing support via face-to-face interaction, chat, email, and phone.

IT Supervisor

Sandy, UT · On-site

$71K - $77K/yr

The IT Supervisor will oversee the daily operations of the IT Support team while providing technical support to shipboard and corporate staff. This role is responsible for supervising help ...

IT Supervisor

Yakima, WA · On-site

$36.06/hr

The IT Supervisor will communicate positively with our internal users on how to best interact with and utilize technology, providing support via face-to-face interaction, chat, email, and phone.

IT Supervisor

Norwood, MA · On-site

$80K - $128K/yr

The IT Supervisor works closely with the CFO, Corporate IT, third-party IT partners, vendors, and internal departments to support technology operations, troubleshoot issues, implement approved ...

New

IT Supervisor

Baton Rouge, LA · On-site

$5.4K - $9.8K/mo

Reporting within IT management, the IT Technical Support Supervisor oversees the network, server, and telephony infrastructure that keep LASERS running. The role blends hands-on systems ...

New

IT Supervisor

Walnut Creek, CA · On-site

$105K - $129K/yr

The IT Supervisor is responsible for managing daily IT support, ensuring effective communication with clients and colleagues, and maintaining operational safeguards while leading the IT Support Team.

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Information Technology Supervisor information

See salary details

$50K

$109.7K

$149.5K

How much do information technology supervisor jobs pay per year?

As of Aug 2, 2026, the average yearly pay for information technology supervisor in the United States is $109,707.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does an Information Technology Supervisor do?

An Information Technology (IT) Supervisor oversees the daily operations of an organization's IT department, ensuring systems run efficiently and securely. They manage a team of IT professionals, provide technical support, and implement technology solutions to improve business processes. Additionally, they coordinate with other departments, maintain cybersecurity protocols, and ensure compliance with IT policies. Their role involves troubleshooting technical issues, training staff, and staying updated on emerging technologies. Effective leadership and problem-solving skills are key to their success.

What are the key skills and qualifications needed to thrive in the Information Technology Supervisor position, and why are they important?

To thrive as an Information Technology Supervisor, you need strong technical expertise in IT infrastructure and support, experience with network and system administration, and typically a bachelor’s degree in computer science or a related field. Familiarity with tools such as Active Directory, virtualization platforms, ticketing systems, and certifications like CompTIA Network+ or ITIL are highly valuable. Excellent leadership, problem-solving, and interpersonal communication skills set top performers apart. These capabilities are crucial for effectively managing IT teams, ensuring system reliability, and supporting organizational technology needs.

What are the main responsibilities of an Information Technology Supervisor on a day-to-day basis?

Information Technology Supervisors typically oversee the daily operations of IT support teams, coordinate system maintenance, and ensure prompt resolution of technical issues that arise within the organization. They may also be responsible for monitoring network security, implementing new technologies, and managing IT projects or upgrades. Collaboration with other departments to understand and meet their technology needs is common, as is training and mentoring IT staff. This role requires balancing hands-on technical work with team leadership and project management tasks, providing variety and opportunities for skill development.

More about Information Technology Supervisor jobs
What cities are hiring for Information Technology Supervisor jobs? Cities with the most Information Technology Supervisor job openings:
What are the most commonly searched types of Information Technology Supervisor jobs? The most popular types of Information Technology Supervisor jobs are:
What states have the most Information Technology Supervisor jobs? States with the most job openings for Information Technology Supervisor jobs include:
What job categories do people searching Information Technology Supervisor jobs look for? The top searched job categories for Information Technology Supervisor jobs are:
Infographic showing various Information Technology Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $109,707 per year, or $52.7 per hour.

$90K - $110K/yr

Full-time

Posted 8 days ago


Job description

IT Supervisor
American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Supervisor to our team in our Sandy, UT office. Our IT team supports our shipboard staff and corporate offices located in Connecticut and Utah. The IT Supervisor will oversee the daily operations of the IT Support team while providing technical support to shipboard and corporate staff. This role is responsible for supervising help desk operations, mentoring IT staff, coordinating hardware, software, and network support, and ensuring reliable IT services across all locations.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities
  • Supervise the daily operations of the IT Support team, providing leadership, coaching, and performance feedback.
  • Assign, prioritize, and monitor help desk tickets to ensure timely resolution.
  • Provide technical support for staff as needed.
  • Administration of Windows Active Directory on-prem and Azure AD.
  • Microsoft Exchange user administration.
  • Installation, updates, and troubleshooting of software on Windows-based computers.
  • Monitor the availability of the IT environment.
  • Maintain inventory and IT asset records.
  • Collaborate with IT Infrastructure teams to resolve complex issues.
  • Maintain company security utilizing security best practices.
  • Maintain PCI compliance.
  • Develop and maintain IT support documentation and procedures.
  • Help provide rotational, on-call support for emergencies on weekends.
  • Ensure excellent customer service and consistent support for shipboard and corporate staff.

Qualifications:
  • 2+ years of experience leading or supervising an IT support/help desk team preferred.
  • Knowledge of Windows operating systems, computer and peripheral hardware and software.
  • Knowledge in help desk software methodology.
  • Experience with Windows Desktop and Server operating systems.
  • Active Directory: Add/Remove/Changes.
  • Experience with Mobile OS's.
  • Competent in remediation of Anti-virus incidents.
  • Expertise in explaining technical issues and give instructions to troubleshoot system related issues.
  • Updated with current industry trends and efficiency in working with them.
  • Should possess good verbal as well as written communication skills, and should be able to provide guidance both verbally and electronically.
  • Ability to work in a complex and mixed team environment.
  • Ability to handle multiple tasks, set priorities, schedule, and meet deadlines.
  • VMware and Linux a plus.
  • RingCentral a plus.
  • Networking/routing/vLANs a plus.
  • PowerShell a plus.
  • SonicWALL a plus.
  • SAN (Unity/Storage Center/Equalogic).

Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎
*This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.