Information Technology Associate Jobs (NOW HIRING)

Overview

**This Job Posting only applies to RMI Citizens and must be authorized to work in the RMI to be considered for this Job**

***This position is physically located in the Marshall Islands in support of LOGCAP***

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. 

The Level 2 IT Associate is a skilled professional who provides support in multiple IT functions, including IT Service Desk operations, Audio-Visual projects and events, Telecommunications installations and repairs, and computer hardware support. They have a solid foundation of knowledge and experience in these areas and demonstrate the ability to handle routine technical issues. The Level 2 IT Associate assists end-users with IT-related inquiries, performs troubleshooting and problem resolution, and assists in the implementation of IT projects. They work collaboratively with team members to ensure smooth IT operations and provide timely and effective customer support. The Level 2 IT Associate actively seeks opportunities for professional growth and skill enhancement to improve their performance and contribute to the overall success of the IT team.

Responsibilities

This position description is subject to change at any time as needed to meet the requirements of the program or company.

• Support IT Service Desk operations, responding to and resolving user inquiries and technical issues.
• Assist in the setup and configuration of Audio-Visual systems for projects and events.
• Assist in Telecommunications installations and repairs, under supervision and guidance.
• Provide computer hardware support, troubleshooting and resolving basic hardware problems.
• Collaborate with team members to ensure efficient IT operations and timely incident resolution.
• Stay informed about emerging technologies and industry updates related to the role.
• Deliver customer service, providing timely and accurate responses to end-user inquiries.
• Contribute to the implementation of IT projects and initiatives, following established protocols.
• Maintain documentation of IT incidents, solutions, and configurations.
• Seek opportunities for skill development and growth in IT support.
• Other duties as assigned

Qualifications

• Minimum Qualifications:
  • Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
  • College Degree or equivalent experience
  • CompTIA A+ or equivalent certification
  • DOD Information Assurance Awareness Training
  • Cross Domain Violation Training
• Experience:
  • 3+ years related experience.
  • Previous experience in a customer service position and automated processing data information input skills.
  • Prior experience with the US Military or in a Government Contracting environment is desired.
  • Maximo work order system experience preferred.
• Skills
  • Capable of effectively communicating technical information in English, both written and verbal.
  • Possess Advanced PC technical support skills
  • Time management and organizational skills
  • Must be proficient using the latest version of Microsoft Office
  • Experience using Maximo work order system or similar system
• Working Conditions:
  • Must be capable of working in an extreme weather conditions with temperatures exceeding 90 degrees Fahrenheit.
  • The worker may be required to spend extended time in a computer room environment.
• Physical Requirements:
  • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
  • Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents.
  • Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.
  • Must comply with all Fire and Safety Regulations and post policies

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.Qualifications:

• Minimum Qualifications:
  • Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
  • College Degree or equivalent experience
  • CompTIA A+ or equivalent certification
  • DOD Information Assurance Awareness Training
  • Cross Domain Violation Training
• Experience:
  • 3+ years related experience.
  • Previous experience in a customer service position and automated processing data information input skills.
  • Prior experience with the US Military or in a Government Contracting environment is desired.
  • Maximo work order system experience preferred.
• Skills
  • Capable of effectively communicating technical information in English, both written and verbal.
  • Possess Advanced PC technical support skills
  • Time management and organizational skills
  • Must be proficient using the latest version of Microsoft Office
  • Experience using Maximo work order system or similar system
• Working Conditions:
  • Must be capable of working in an extreme weather conditions with temperatures exceeding 90 degrees Fahrenheit.
  • The worker may be required to spend extended time in a computer room environment.
• Physical Requirements:
  • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
  • Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents.
  • Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.
  • Must comply with all Fire and Safety Regulations and post policies

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.Education:UNAVAILABLEEmployment Type: FULL_TIME