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Information Technology Associate Jobs in Tennessee

Title: IT Infrastructure Associate Job Family: Information Technology Department: IT Unit Employment Type: Full-Time, Salary, Exempt Objective: The IT Associate is Responsible for the on-site ...

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IT Support Associate

Memphis, TN ยท On-site

$16.50 - $21.25/hr

IT Support Associate Memphis, TN PRIMARY PURPOSE: To support basic IT systems to end users on a variety of computer system issues; to respond to telephone calls, email and technical support requests ...

IT Support Associate

Memphis, TN ยท On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety ...

IT Manager

Memphis, TN ยท On-site

$92K - $113K/yr

Information Technology throughout hotel. WORK ENVIRONMENT: Computer Room. Job involves working ... Anticipate associates' needs, respond promptly and acknowledge all associates, however busy and ...

IT Manager

Memphis, TN ยท On-site

$92K - $113K/yr

Information Technology throughout hotel. WORK ENVIRONMENT: Computer Room. Job involves working ... Anticipate associates' needs, respond promptly and acknowledge all associates, however busy and ...

Associate degree, or pursuit of associate degree, in IT, computer science, or related field required * 1+ years of experience in computer support preferred, ideally with PCs and Macs * Experience ...

IT Assistant

Knoxville, TN ยท On-site

$14.75 - $20.25/hr

Proven experience as IT Technician or Help Desk associate. * Excellent diagnostic and problem-solving skills * Excellent communication ability * Outstanding organizational and time-management skills

IT Analyst

Mascot, TN ยท On-site

Associate degree in Information Technology, Computer Science, or a related field with a minimum of three (3) years of relevant experience, or * Bachelor's degree in Information Technology, Computer ...

Associate degree in Information Technology, Computer Science, or a related field with a minimum of three (3) years of relevant experience, or * Bachelor's degree in Information Technology, Computer ...

IT Analyst

Mascot, TN ยท On-site

Associate degree in Information Technology, Computer Science, or a related field with a minimum of three (3) years of relevant experience, or * Bachelor's degree in Information Technology, Computer ...

IT Analyst

Mascot, TN ยท On-site

Associate degree in Information Technology, Computer Science, or a related field with a minimum of three (3) years of relevant experience, or * Bachelor's degree in Information Technology, Computer ...

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Information Technology Associate information

See Tennessee salary details

$12

$26

$50

How much do information technology associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for information technology associate in Tennessee is $26.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $31.88 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.

What are the most commonly searched types of Information Technology jobs in Tennessee?

The most popular types of Information Technology jobs in Tennessee are:

What cities in Tennessee are hiring for Information Technology Associate jobs?

Cities in Tennessee with the most Information Technology Associate job openings:

Infographic showing various Information Technology Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,700 per year, or $26.8 per hour.

IT Associate

Hankook & Company ES America

Carthage, TN โ€ข On-site

Full-time

Posted 3 days ago

New


Job description

 

Title: IT Infrastructure Associate

Job Family: Information Technology

Department: IT Unit

Employment Type: Full-Time, Salary, Exempt

 

Objective: 

The IT Associate is Responsible for the on-site integration of company information systems, which may include hardware, software, and networking products as well as operating systems. Assist in the installation, implementation, and upgrade of internal systems. Maintains an inventory of all equipment, hardware, software and supplies. Troubleshoots, maintains, and monitors, external and internal hard drives, printers, plotters and scanners. Provides on-site and/or remote installation, implementation, configuration, maintenance, troubleshooting, and*/or repair of desktops, notebooks, printers and associated peripherals. Will also provide continual support to the IT Department and Manager 

Essential Functions

  1. Assess infrastructure on a regular basis to ensure it continues to meet necessary demands.
  2. Manage daily operations of the IT department.
  3. Develop new strategies and IT procedures to increase efficiency, enhance workflow.
  4. Coordinate the needs of in-house IT experts and remote employees, vendors and contractors.
  5. Protect customer data from outside infiltration through encryption, secure data storage and other necessary means.
  6. Assist with the installation of new hardware and software and help train employees on its use.
  7. Manage and oversee departmental quotas.
  8. Offer suggestions for possible upgrades and changes within the IT department.
  9. Review the terms and conditions of contracts.
  10. Review and confirm IT invoices; analysis purchases.
  11. Check the condition of the IT infrastructure on a regular basis.

Education & Experience

  • Bachelor’s Degree with information Technology focus, or Technical Degree combined with relevant work experience.
  • 3+ plus years of experience in IT Infrastructure operations and with project management

Required Competencies

  1. Software/Hardware Troubleshooting & Setup
  2. Efficient IT Assent Management
  3. Communication Skills

Required Skills

Communication: Including active speaking/listening, reading/writing skills in accordance with standard business practice and decorum.

Critical Thinking/Troubleshooting

Using logic and reasoning to identify problems as well as the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Time Management

Must be able to effectively organize work and tasks to achieve optimal output, while being flexible to adjusting priorities.

Details

Must have attention to details for all areas of work.

Ethical Behavior

Must maintain the highest ethical standards in the conduct of company affairs; must conduct business with integrity and comply with all applicable laws in a manner that excludes considerations of personal advantage or gain.

Work Environment/Physical Demands

  • Normal, corrective vision range; ability to see color and distinguish letters, numbers and symbols.
  • Frequently required to sit, stand, walk, talk, hear, bend, and reach.
  • Ability to reach with hands and arms.
  • Occasionally lift and/or move up to 25 pounds.

Travel

There is no travel expected with this position. 

All qualified applicants of Hankook & Company ES America Corporation will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, sexual orientation, gender identity, disability age, genetic information, or veteran status.