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Information Technology Associate Jobs in Cleveland, TN

S&P Air Control

IT Support Technician

Chattanooga, TN

$17.50 - $24.25/hr

Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent education, training, and/or relevant work experience will be considered1?3 years helpdesk or ...

Spair Control

IT Support Technician

Chattanooga, TN · On-site

$19.50 - $26.75/hr

Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent education, training, and/or relevant work experience will be considered1-3 years helpdesk or ...

Pioneer Technology

Be Seen First

IT Service Desk Analyst

Chattanooga, TN · On-site

$39K - $59K/yr

The IT Service Desk Analyst serves as a phone and email contact for assisting and resolving ... Associates degree in IT preferred or equivalent work experience. * HS Diploma or GED required. * At ...

TNBR Careers

Associate Instructor HVAC

Athens, TN · On-site

$21 - $26.50/hr

TCAT Athens Job Summary Heating, Ventilation, Air Conditioning, and Refrigeration Technology ... Must possess effective oral and written communication skills to accurately convey information and ...

Medicine Journal

IT - Desktop Technician III

Chattanooga, TN · On-site

$18.50 - $23.50/hr

High School Diploma Associate's Degree in Computer Technology or equivalent work experience ... Must be able to communicate information well to other staff members and end-users. Flexibility in ...

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Information Technology Associate information

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How much do information technology associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for information technology associate in Cleveland, TN is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $29.38 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Cleveland, TN?

The most popular types of Information Technology jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Information Technology Associate jobs?

Cities near Cleveland, TN with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Cleveland, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,346 per year, or $24.7 per hour.

IT Administrator, Information Technology

The University of Tennessee

Chattanooga, TN • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The IT Administrator position is responsible for the management, design, deployment, and maintenance of data center systems as part of the UTC IT Infrastructure team. This role involves independently analyzing and solving complex technical problems, managing projects of moderate to advanced complexity, and collaborating with vendors and campus partners to meet the University's technology needs. The position requires innovative problem-solving skills to ensure the seamless integration of solutions that satisfy user requirements.

Minimum: Requires a bachelor's degree in information technology, computer science, or related field; two years of related experience; or an equivalent combination of education, training, and experience. 

Preferred: Relevant certifications (e.g., CompTIA Server+, Amazon AWS, Microsoft Certified: Azure Administrator Associate), experience with system administration and IT infrastructure management is preferred.

Data Center Operations and Support

  • Maintains, monitors, and optimizes data center infrastructure, servers and storage systems

  • Ensures high availability and reliability of critical systems through proactive monitoring and maintenance

  • Assists with developing and implementing disaster recovery plans to safeguard University data and operations

  • Assists with capacity planning to ensure the data center can meet current/future demands

  • Independently analyzes and resolves complex technical issues affecting operations

  • Provides advanced-level support for escalated issues from other IT staff or users

  • Uses innovative approaches to troubleshoot problems while balancing competing policies or constraints

Project Design, Deployment, and Execution

  • Manages medium to large-scale projects involving system upgrades, migrations, or new implementations

  • Collaborates with senior staff to design solutions that align with University goals

  • Tests and deploys new technologies while ensuring minimal disruption to end-users

  • Documents project plans, timelines, and outcomes for future reference

Vendor Collaboration and Product Integration

  • Works with vendors to evaluate products that meet University requirements

  • Manages vendor relationships to ensure timely delivery of services or products

  • Oversees the integration of third-party solutions into existing systems while maintaining compatibility

License Management and Compliance

  • Manages software licenses for purchased products used within the data center environment

  • Ensures compliance with licensing agreements and University policies

  • Tracks license usage and recommend renewals or upgrades as needed

The ideal candidate will possess the following:

  • Knowledge of virtualization technologies (e.g., VMware, Hyper-V, Nutanix)
  • Knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud)
  • Knowledge of documentation and training development
  • Knowledge of IT infrastructure, including servers, operating systems, and network devices
  • Skill in troubleshooting and resolving technical issues
  • Ability to manage user accounts and ensure data security
  • Ability to work collaboratively on project teams

Review of applications will begin March 3, 2026, and will continue until the position is filled. Applications received by this date will receive priority consideration. 

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