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Information Technology Associate Jobs in Cleveland, TN

Pioneer Technology

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IT Service Desk Analyst

Chattanooga, TN · On-site

$39K - $59K/yr

The IT Service Desk Analyst serves as a phone and email contact for assisting and resolving ... Associates degree in IT preferred or equivalent work experience. * HS Diploma or GED required. * At ...

TNBR Careers

Associate Instructor HVAC

Athens, TN · On-site

$21 - $26.50/hr

TCAT Athens Job Summary Heating, Ventilation, Air Conditioning, and Refrigeration Technology ... Must possess effective oral and written communication skills to accurately convey information and ...

Primus Software Corporation

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IT Refurbishment Tech

Dalton, GA · On-site

$20/hr

High school diploma or equivalent; technical certification or associate degree in IT or related field preferred. * Minimum of 1 years of experience in IT hardware repair and refurbishment.

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Primus Software Corporation

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IT Refurbishment Tech

Dalton, GA · On-site

$20/hr

High school diploma or equivalent; technical certification or associate degree in IT or related field preferred. * Minimum of 1 years of experience in IT hardware repair and refurbishment.

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Cleveland, TN

Information Technology Associate information

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$46

How much do information technology associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for information technology associate in Cleveland, TN is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $29.38 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Cleveland, TN?

The most popular types of Information Technology jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Information Technology Associate jobs?

Cities near Cleveland, TN with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Cleveland, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,346 per year, or $24.7 per hour.

Associate IT Auditor - Chattanooga, TN

MAULDIN & JENKINS LLC

Chattanooga, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Mauldin & Jenkins is seeking a motivated and detail-oriented Associate IT Auditor to join our growing team. This is an excellent opportunity for a recent graduate to begin their career in the dynamic field of IT audit and cybersecurity. The successful candidate will assist in evaluating IT infrastructure, application controls, and security processes to ensure they align with company policies, regulatory requirements, and industry best practices. You will work alongside senior auditors to identify risks and provide recommendations to strengthen our technology environment.

Key Responsibilities:

  • Assist in the execution of IT audits, including assessments of IT general controls (ITGCs), application controls, and cybersecurity frameworks.
  • Document and evaluate the design and effectiveness of controls for key systems and processes.
  • Gather and analyze data to identify potential risks, control weaknesses, and instances of non-compliance.
  • Assist in preparing audit workpapers and reports to communicate findings and recommendations to management.
  • Follow up on the implementation of audit recommendations with various business and IT stakeholders.
  • Stay current with emerging technologies and potential security threats.
  • Completing relevant certifications

Qualifications:

  • Bachelor's degree in Cybersecurity, Information Security, Information Systems, or a related field.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Excellent written and verbal communication skills.
  • Ability to work effectively both independently and as part of a team.
  • High level of integrity and a strong understanding of professional ethics.

Bonus Qualifications (Not Required):

  • Relevant internship or co-op experience in IT audit, information security, or a related field.
  • Holding or actively pursuing certifications such as CISA (Certified Information Systems Auditor) or CISSP (Certified Information Systems Security Professional) is a plus.

Other Requirements:

  • This position is based in our Chattanooga, Tennessee office and is not a remote role.
  • Must be willing and able to travel for client engagements, with travel estimated at 10-12 weeks per year.

What We Offer:

  • Comprehensive benefits package including health, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and company holidays.
  • Opportunities for professional development and career growth

Apply