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Information Technology Associate Jobs in Jackson, TN

McKinsey & Company

Associate -Tech & AI

Milan, TN · On-site

... use technology strategically to change industries, transform business models, and create ... Your work will include gathering and analyzing information, formulating and testing hypotheses, and ...

Hibbett Retail, Inc.

Sales Associate

Bolivar, TN

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... and tech clinics for the store. * Protect the company's assets and financial information by ...

Hibbett Retail, Inc.

Sales Associate

Jackson, TN

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... and tech clinics for the store. * Protect the company's assets and financial information by ...

Hibbett Retail, Inc.

Sales Associate

Lexington, TN

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... and tech clinics for the store. * Protect the company's assets and financial information by ...

Hibbett Retail, Inc.

Sales Associate

Jackson, TN

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... and tech clinics for the store. * Protect the company's assets and financial information by ...

Office Depot

Retail Part Time Store Associate

Jackson, TN · On-site

$9.97/hr

Basic computer skills; able to use technology to access and input job-related information * Good interpersonal and communication skills to build relationships with clients and associates * Ability to ...

Office Depot

Retail Part Time Store Associate

Jackson, TN · On-site

$12.75 - $14.75/hr

Basic computer skills; able to use technology to access and input job-related information * Good interpersonal and communication skills to build relationships with clients and associates * Ability to ...

Office Depot

Retail Part Time Store Associate

Jackson, TN · On-site

$12.75 - $14.75/hr

Basic computer skills; able to use technology to access and input job-related information * Good interpersonal and communication skills to build relationships with clients and associates * Ability to ...

Hibbett Retail, Inc.

Sales Associate

Brownsville, TN

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... and tech clinics for the store. * Protect the company's assets and financial information by ...

Five Below

Sales Associate

Jackson, TN

$11.75 - $16/hr

For all other applicants, we'll keep your information on file and may contact you for future ... technology (such as cash registers, hand-held and mobile devices) Good communicator with the ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Jackson, TN

Information Technology Associate information

See Jackson, TN salary details

$13

$27

$52

How much do information technology associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for information technology associate in Jackson, TN is $28.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $33.32 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Jackson, TN?

The most popular types of Information Technology jobs in Jackson, TN are:

What cities near Jackson, TN are hiring for Information Technology Associate jobs?

Cities near Jackson, TN with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Jackson, TN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $58,234 per year, or $28 per hour.

IT Support Specialist I

Jackson Energy Authority

Jackson, TN • On-site

Full-time

Posted 10 days ago

Job description

Position Summary: Provides IT technical support to JEA employees for software, hardware, and cloud-based systems. Performs IT support duties in a timely and professional manner. Responsible for documentation and maintenance of IT hardware and software.

Must stay in compliance with JEA IT security policies. Criteria: Education/Experience: High school diploma (GED) and at least two years of experience or associate degree in IT field required. Skills/Abilities: Must possess excellent customer relations skills, communication skills by phone and in person, and the ability to work well with others.

The ability to think logically in problem-solving and be capable of multitasking when necessary. Must be able to operate in a high-paced work environment. Certifications/Licenses: CompTIA A+, Net+, Server+ or Microsoft Certification within one year.

Physical Demands: The ability to operate a standard company vehicle. The ability to see and read printed material. The ability to lift and install computer hardware and route the appropriate cables when necessary.

The ability to transport computer hardware between JEA campuses and remote, at-home workstations. Work Environment: Indoor office conditions and field-related IT work. Travels to various JEA campuses and remote (in-home) workstations to perform computer installations and removal, as well as software installs and upgrades when necessary.

Participation in an on-call rotation and availability to work overtime, including weekend hours, as necessary. Driving: Must have and maintain a valid TN Class "D" license. Telephone: Must maintain an operating telephone and furnish the number to his/her supervisor.

Essential Functions: Resolves support requests, including service desk, helpdesk calls, and walk-in requests in a timely manner. Installs and configures IT hardware and software components. Troubleshoots technical hardware and software issues.

Assists in maintaining hardware and software asset inventories. Assures materials and supplies are kept stocked and organized. Assists with the establishment and enforcement of computer, server, and network security measures.

Upgrades and replaces aging or damaged technical hardware and software solutions. Provides hosted and cloud application support for end users. Provides technical assistance, system testing, and training.

Ensures endpoint security and compliance requirements are met. Supports enterprise security solutions and initiatives. Performs patch management activities to ensure hardware and software solutions are up to date.

Provides support for regulatory and compliance initiatives. Creates and modifies documentation for knowledge base items. Attends training to keep abreast of technological changes.

Assists interns with day-to-day work. Participates in on-call duties. Establishes good relationships with all departments and colleagues.

Maintains a safe work environment and follows company safety policies. Performs additional duties as requested. Department: Information Technology This is a full time position.

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