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Information Technology Associate Jobs in Oak Ridge, TN

ANAKEESTA

IT Systems Analyst

Knoxville, TN

$28/hr

... Associate or Bachelor's degree in Information Technology, Computer Science, or related field Experience with SQL, database management, or reporting platforms Familiarity with payment processing ...

StaffSource, LLC

Be Seen First

IT Helpdesk Analyst

Knoxville, TN · On-site

$21 - $23/hr

Requirements: • Associate degree in Information Technology, Computer Science, or equivalent experience. • 1-2 years of experience in a help desk or IT support role, with demonstrated ability to ...

New

Malibu Boats, LLC

IT Support Specialist

Loudon, TN

The IT Support Specialist is a hands-on role responsible for providing end-user, application, and ... Associates degree from two-year college or technical school is preferred, or equivalent experience ...

New

First Horizon

IT Help Desk Tech

Maryville, TN · On-site

... associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and ...

First Horizon Bank

IT Help Desk Tech

Maryville, TN

... associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and ...

New

First Horizon Bank

IT Help Desk Tech

Maryville, TN

... associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and ...

New

BeBright

Tier 2 IT Support Technician

Knoxville, TN

$20.50 - $28.25/hr

Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. * Minimum of 2-4 years of IT support experience, including troubleshooting and end-user support.

beBright

Tier 2 IT Support Technician

Knoxville, TN · On-site

$20.50 - $28.25/hr

Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. * Minimum of 2-4 years of IT support experience, including troubleshooting and end-user support.

beBright

Tier 2 IT Support Technician

Knoxville, TN

$20.50 - $28.25/hr

Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. * Minimum of 2-4 years of IT support experience, including troubleshooting and end-user support.

beBright

Tier 2 IT Support Technician

Knoxville, TN

$20.50 - $28.25/hr

Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. * Minimum of 2-4 years of IT support experience, including troubleshooting and end-user support.

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Oak Ridge, TN

Information Technology Associate information

See Oak Ridge, TN salary details

$13

$28

$53

How much do information technology associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for information technology associate in Oak Ridge, TN is $28.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $33.56 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Oak Ridge, TN? The most popular types of Information Technology jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Information Technology Associate jobs? Cities near Oak Ridge, TN with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
IT Support Specialist

IT Support Specialist

Artech Information System LLC

Knoxville, TN • On-site

Contractor

Re-posted 4 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: IT Support Specialist
Location: Philadelphia, PA
Duration: 12+ Months

They will be responsible for taking inbound and outbound calls
They are migrating from hex to o365
Taking control of screen helping them with queries. WebEx.
Interpersonal and strong communication skills Written as well they will contact vendors directly
Exemplary customer service experience
Adaptability to change - This project enhances every time for making better user experience for customer.
Will work with Ticketing system.
Previous Email migration project will work.
Call centre exp. plus
Remedy experience will be ideal

Additional Information

For more information, Please contact

Pankhuri Razada

Associate Recruiter

Artech information Systems LLC

360 Mt. Kemble Avenue, Suite 2000  Morristown, NJ 07960

973.967.3384

[email protected]

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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