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Information Technology Associate Jobs in Oak Ridge, TN

The Patching / SCCM Administrator will provide Tier III IT operations support across the Office of ... Endpoint Administrator Associate * Microsoft Certified: Windows Server Hybrid Administrator ...

We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If ... technology, or innovation at Mesa Associates, Inc Mesa seeks a P&C Engineering Associate II with 2 ...

We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If ... technology, or innovation at Mesa Associates, Inc Mesa seeks a P&C Engineering Associate II with 2 ...

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Information Technology Associate information

See Oak Ridge, TN salary details

$13

$28

$53

How much do information technology associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for information technology associate in Oak Ridge, TN is $28.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $33.56 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

What are the most commonly searched types of Information Technology jobs in Oak Ridge, TN? The most popular types of Information Technology jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Information Technology Associate jobs? Cities near Oak Ridge, TN with the most Information Technology Associate job openings:

Engineering Associate II

Mesa Associates Inc.

Knoxville, TN • On-site

Full-time

Re-posted 24 days ago


Job description

PDS3/ Power Delivery Substation

This position is not eligible for recruiting or sourcing by outside parties.

Disclaimer: Be cautious and only respond to emails from our “mesainc.com” domain. We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If you receive any communication asking for such information, it is not from Mesa. For any concerns, or to verify the authenticity of a message, please contact us through our official channels.

We’ve got the power to energize Your career and spark YOUR Work/Life Balance through professional development and exceptional benefits.  Don’t delay, plug in today for an inclusive meaningful career in power, distribution, transmission, engineering, design, technology, or innovation at Mesa Associates, Inc

Mesa seeks a P&C Engineering Associate II with 2 to 4 years of design experience. The ideal candidate possesses the necessary skills to read, understand and help produce Protection & Control design drawings (Single Line, AC/DC Schematic, Elementary and Connection diagrams, Front & Rear View Layout/Elevation drawings, Bills of Material, etc.).  The candidate will be able to produce connection diagrams based on AC/DC schematics. and is skilled at using AutoCAD or Microstation to produce design drawings.  They will be inquisitive and able to investigate solutions to problems before seeking help from others and have an eye for detail and self-checks all design work prior to submission to the checker.  Proficient at using Microsoft Excel and Word.  P&C design experience relative to HV/MV substations is a plus.

Notice to External Search Firms: Mesa Associates, Inc. and its subsidiaries do not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Mesa Associates, Inc. Talent Acquisition engages with approved search firms directly for specific hiring needs.