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Information Technology Associate Jobs in Tennessee

S&P Air Control

IT Support Technician

Chattanooga, TN

$17.50 - $24.25/hr

Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent education, training, and/or relevant work experience will be considered1?3 years helpdesk or ...

Nextech

IT Support Specialist

Franklin, TN

Associates or Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. * 12 years of experience in IT support, help desk, desktop ...

Amazon

IT Support Associate II, IT Supply Chain

Antioch, TN · On-site

$20.50 - $28/hr

OpsTech Solutions is accountable to manage all IT infrastructure and end user equipment deployed across Amazon Fulfillment facilities globally. The team is responsible to provide end to end solution ...

Spair Control

IT Support Technician

Chattanooga, TN · On-site

$19.50 - $26.75/hr

Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent education, training, and/or relevant work experience will be considered1-3 years helpdesk or ...

Raymondjames

Engineer, IT Security

Memphis, TN · Hybrid

As an Engineer in IT Security, you'll be at the forefront of securing the technology that powers ... At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver ...

New

SpaceXAI

IT Services Technician (Memphis)

Memphis, TN

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...

StaffSource, LLC

Be Seen First

IT Helpdesk Analyst

Knoxville, TN · On-site

$21 - $23/hr

Associate degree in Information Technology, Computer Science, or equivalent experience. * 1-2 years of experience in a help desk or IT support role, with demonstrated ability to manage diverse ...

Compunnel

IT Project Coordinator

Nashville, TN · On-site

Support multiple IT projects throughout the project lifecycle, from initiation to deployment ... CAPM (Certified Associate in Project Management) preferred. * Other project management or business ...

SpaceXAI

IT Services Technician (Memphis)

Memphis, TN · On-site

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...

SpaceXAI

IT Services Technician (Memphis)

Memphis, TN · On-site

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...

Pioneer Technology

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IT Service Desk Analyst

Chattanooga, TN · On-site

$39K - $59K/yr

The IT Service Desk Analyst serves as a phone and email contact for assisting and resolving ... Associates degree in IT preferred or equivalent work experience. * HS Diploma or GED required. * At ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Tennessee

Information Technology Associate information

See Tennessee salary details

$12

$26

$50

How much do information technology associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for information technology associate in Tennessee is $26.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $31.88 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Tennessee?

The most popular types of Information Technology jobs in Tennessee are:

What cities in Tennessee are hiring for Information Technology Associate jobs?

Cities in Tennessee with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,700 per year, or $26.8 per hour.

IT Support Technician

S&P Air Control

Chattanooga, TN

$17.50 - $24.25/hr

Full-time

Re-posted 8 days ago

Job description

Position Summary

S&P Air Control is seeking a dependable and customer-focused IT Technician to provide first-line technical support across a multi-site environment. This role serves as the primary point of contact for end-user issues and is responsible for delivering timely, accurate, and professional technical assistance while ensuring minimal disruption to business operations.
The ideal candidate demonstrates strong communication skills, accountability, and a proactive approach to troubleshooting while maintaining a high level of service and user satisfaction.

Key Responsibilities

  • Serve as the first point of contact for IT support requests
  • Troubleshoot hardware, software, and network issues
  • Provide remote and on-site support
  • Document incidents and resolutions
  • Escalate complex issues appropriately
  • Assist with onboarding/offboarding
  • Support Microsoft 365 services
  • Deploy and maintain endpoint devices
  • Follow IT policies and security standards
  • Identify recurring issues and improvements

Performance Expectations

  • Demonstrates professionalism and accountability
  • Takes ownership of tickets through resolution
  • Communicates clearly with users and team
  • Maintains accurate documentation
  • Prioritizes effectively in fast-paced environment
  • Escalates and collaborates appropriately
  • Follows security and compliance standards

Qualifications

  • Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent education, training, and/or relevant work experience will be considered1?3 years helpdesk or customer support experience
  • Strong troubleshooting skills
  • Excellent communication skills
  • Ability to work independently and in a team

Technical Experience

  • Windows 10/11 support
  • Microsoft 365 basics
  • Active Directory familiarity
  • Basic networking concepts
  • Ticketing systems experience

Preferred Experience

  • Intune or endpoint management tools
  • Computer imaging/deployment
  • Printer and VoIP support
  • IT documentation experience

Physical Requirements

  • Lift up to 50 pounds
  • Install and move IT hardware

Work Environment

On-site in Chattanooga with occasional travel. Requires on-call and after-hours support.

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